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Management Challenges Of A Culturally Diverse Workforce In The Irish Hotel Sector: An Investigative Study Of Four And Five Star Hotels In Cork, Amy Jordan

Theses

In recent years Ireland has changed from a nation of emigration to one of immigration, facilitated by the Irish Celtic Tiger, the globalisation of labour markets and the erosion of labour restrictions across frontiers. Thus there is increased employee diversity in the Irish work environment, with many different races, cultures, norms, values and religions now in evidence in the Irish workforce. These changes have a significant effect on managers as the Irish workplace becomes increasingly culturally heterogeneous, and forms the basis for change in management practice.

Primary research was undertaken in the form of six interviews with hotel managers to …