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Hospitality Administration and Management

Journal

1997

Rob Heiman

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The Impact Of The Restaurant Critic, Rob L. Heiman Jan 1997

The Impact Of The Restaurant Critic, Rob L. Heiman

Hospitality Review

Restaurant critiques have an effect on the sales volume of restaurants following the publication of the critique in the target markets’ media. The author discusses data from restaurant operations in the greater Cleveland, Ohio, metropolitan area which have had their operations publicly critiqued, and also addresses the credibility of critics.

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