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Open Access. Powered by Scholars. Published by Universities.®

Hospitality Administration and Management

University of Nevada, Las Vegas

UNLV Theses, Dissertations, Professional Papers, and Capstones

2008

Branches (Business enterprises); Hospitality industry – Standards; Hotel chains; International business enterprises; Luxuries

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Customization Vs. Standardization In Global Hotel Expansion, Nenad Praporski Oct 2008

Customization Vs. Standardization In Global Hotel Expansion, Nenad Praporski

UNLV Theses, Dissertations, Professional Papers, and Capstones

There are numerous challenges that an international hotel chain faces when opening a property in a foreign country. The company’s response to those challenges will determine the new hotel’s overall success rate. This will in turn directly affect the corporation’s profit levels. The critical issue of this project is to define to what extent the world’s largest hotel chains utilize the theories of customization and standardization when designing a business strategy for a new property. In order to truly grasp the concept, it is essential for one to value the importance of brand standard in regards to globalization in the …