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Full-Text Articles in Business

Employee Motivation: A Comparison Of Tipped And Non-Tipped Hourly Restaurant Employees, Catherine Johnson Jan 2005

Employee Motivation: A Comparison Of Tipped And Non-Tipped Hourly Restaurant Employees, Catherine Johnson

Electronic Theses and Dissertations

Employee motivation shall be defined by Robbins (as cited in Ramlall, 2004) as: "the willingness to exert high levels of effort toward organizational goals, conditioned by the effort's ability to satisfy some individual need." To engage in the practice of motivating employees, employers must understand the unsatisfied needs of each of the employee groups. This study desires to provide practitioners in the restaurant industry the ability to recognize motivators for these different employment groups and their relationship to organizational commitment. The restaurant industry consists of two types of employees: salaried and hourly. This study focuses on hourly employees, and their …


Value As A Measure Of Tourism Performance In The Era Of Globalization Conceptual Considerations And Empirical Findings, Robertico Croes Jan 2005

Value As A Measure Of Tourism Performance In The Era Of Globalization Conceptual Considerations And Empirical Findings, Robertico Croes

Rosen Faculty Scholarship and Creative Works

In general, both the World Tourism Organization (WTO) and the World Travel and Tourism Council (WTTC) consider the trends of tourist arrivals and receipts as indicators in comparing the performance of destinations and regions. These considerations are based on the annual average percentage change in arrivals and receipts and a comparison that is made across time. This methodology is incomplete, however, particularly in light of the new exigencies of globalization. The study proposes an alternative approach based on the concept of value. Value is founded on the premises of microeconomics, and it provides more reliable and effective information to improve …


Grand Hotels: Orlando's Landmarks (1880'S - 1980'S), Exhibit Brochure, Deb Ebster, Linda Black Jan 2005

Grand Hotels: Orlando's Landmarks (1880'S - 1980'S), Exhibit Brochure, Deb Ebster, Linda Black

Rosen Library Exhibits

No abstract provided.