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Hospitality Administration and Management

University of Central Florida

Journal

2023

Auto industry; Mazda

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Fostering A Culture Of Hospitality In The Auto Industry, Robert Valle, Manuel Rivera Jan 2023

Fostering A Culture Of Hospitality In The Auto Industry, Robert Valle, Manuel Rivera

Rosen Research Review

Robert Valle has been the CIO of Mazda North American Operations since 2017. In an interview with Dr. Manuel Rivera, Rob tells us about the benefits of adopting a hospitality culture in the auto industry, and how research into this field can have a transformative impact on buisiness.

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