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Hospitality Administration and Management

Florida International University

2007

Hospitality

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Full-Text Articles in Business

Organizational Commitment And Loyalty Among Part Time Hospitality Employees, Misty M. Johanson, Seonghee Cho Jan 2007

Organizational Commitment And Loyalty Among Part Time Hospitality Employees, Misty M. Johanson, Seonghee Cho

Hospitality Review

Historically, part time employees have played a critical role in the delivery of guest services in the hospitality industry. This study evaluates commitment issues from 169 part time hospitality workers. Discussions focus on effective strategies to boost employee commitment and levels of employee support among part time workers in order to improve behaviors and enhance loyalty.