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Applying A Systems Approach To Mis Design For Occupational Health Care Delivery, Charmayne Cullom

Journal of International Information Management

Decision making in occupational health care management is complex due to the various parties involved in receiving, delivering, and/or paying for^ these services. This paper presents the view of MIS to support occupational health care as a system using Anthony's Paradigm to provide the decision making structure. Informational requirements reflect the hierarchy of strategic, tactical, and operational levels. A matrix of occupational health care services, responsibilities, and participants is utilized. Such matrix provides the foundation to couple needs and requirements of all participants with information system specifications.