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Strategic, Tactical And Operational Decisions In Family Businesses: A Qualitative Case Study, Ravindra Hewa Kuruppuge, Ales Gregar
Strategic, Tactical And Operational Decisions In Family Businesses: A Qualitative Case Study, Ravindra Hewa Kuruppuge, Ales Gregar
The Qualitative Report
Previous studies of family businesses have no common agreement on what should be the most effective and efficient approach for making decisions at different managerial levels to solve business issues. Accordingly, the main objective of this study was to understand the nature of decision-making by family members who are involved in a business in different capacities such as owners, owner managers, and managers. Locating the research in the interpretivist paradigm, and utilizing qualitative case study methods (Yin, 1994), we interviewed 24 respondents from 12 well-known family firms from different districts in Sri Lanka. Thematic analysis indicated that the consultative approach …