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Articles 1 - 5 of 5
Full-Text Articles in Business
Organizing Digital Platforms And Customer Needs For Digital Service Innovation, Gamel O. Wiredu
Organizing Digital Platforms And Customer Needs For Digital Service Innovation, Gamel O. Wiredu
The African Journal of Information Systems
Digital organizations have become highly dependent on digital platforms and customer needs as key resources for digital service innovation. These resources in the competitive environment are making and shaping innovation of digital services because, though external, they remain central to digital organizations’ strategic innovation and competitiveness. Yet, how and why organizing these resources influences digital service innovation is under-explained in the literature. This paper, based on an empirical study and grounded theory methodology, addresses this limitation. It explains that digital service innovation occurs through two complementary types of organizing, namely: foundational knowledge organizing by combining digital platforms and customer needs, …
Information Searching And Satisficing Process For It Decision Making Process Of Smes, Mohammed A. Enagi, Jean-Paul Van Belle
Information Searching And Satisficing Process For It Decision Making Process Of Smes, Mohammed A. Enagi, Jean-Paul Van Belle
The African Journal of Information Systems
Information Technology (IT) can provide Small and Medium Enterprises (SMEs) with competitive advantage, effective management, and improved business performance. Decision making is an integral process of achieving a successful IT investment. SME owner-managers are usually the key IT decision makers despite the fact that they often do not possess sufficient IT skills. This study examines how SME managers search and prioritise information that guides their IT decisions. This study adopted a qualitative research method and conducted interviews with eleven SME owner-managers in Nigeria and South Africa to understand the process of IT investment based on the information available to the …
Multi-Stakeholder Assessment Of A Mobile And Temporarily Interconnected Systems Prototype: People-First Tourism, Fay Cobb Payton, Duarte Morais, Ernie Heath
Multi-Stakeholder Assessment Of A Mobile And Temporarily Interconnected Systems Prototype: People-First Tourism, Fay Cobb Payton, Duarte Morais, Ernie Heath
The African Journal of Information Systems
While tourism has often been proposed as a mechanism for equitable and sustainable development in developing countries, most destination communities remain relegated to the role of passive “tourees” who are unable to participate in economic opportunities often controlled by tourism retail monopolies. Guided by information systems (IS) research on mobile and temporarily interconnected systems (MTIS), this work examines the ubiquitous nature of information services for users on the move. That is, users that are largely dependent on mobile telephones and temporary tourism services. Stakeholder interviews included local South African micro-entrepreneurs from under-resourced rural and peri-urban communities and other national and …
Absorptive Capacity And Ict Adoption Strategies For Smes: A Case Study In Kenya, Joshua R A Ndiege, Marlien E. Herselman, Stephen V. Flowerday
Absorptive Capacity And Ict Adoption Strategies For Smes: A Case Study In Kenya, Joshua R A Ndiege, Marlien E. Herselman, Stephen V. Flowerday
The African Journal of Information Systems
Many small and medium enterprises (SMEs) in developing countries continue to be challenged by their information technology (IT) adoption process, which is often characterized by a number of deficiencies. The purpose of this study was to examine the role of absorptive capacity (AC) in SMEs’ performance, as well as establish the correlation between SMEs’ AC and their IT adoption process. The findings of this study, obtained by measuring different dimensions of AC using Jimenez-Barrionuevo, Garcia-Morales, and Molina’s scale of 18 items, suggest that AC plays a critical role in the performance of SMEs in Kenya and that SMEs with strong …
Ict Usage In Microfinance Institutions In Uganda, Joseph Kaumba Ssewanyana
Ict Usage In Microfinance Institutions In Uganda, Joseph Kaumba Ssewanyana
The African Journal of Information Systems
Microfinance institutions (MFIs) are always often faced with high operating costs to provide financial services to the poor people and Small and Medium Enterprises. Information and Communication Technologies (ICTs) has been found to promote the dual objective of microfinance - sustainability and outreach to the poor people. Using a quantitative survey and descriptive research approach, this paper has established the extent to which ICT has been used in the microfinance institutions in Uganda. Despite the barriers, ICT usage in MFIs has been on the rise; and different applications and technologies have been adopted by some MFIs to control costs, create …