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Full-Text Articles in Business

Scaling Jobs For The Poor: Reducing Poverty Through The Impact Sourcing Bpo Approach, Aneel Karnani, Kevin Mckague Jun 2020

Scaling Jobs For The Poor: Reducing Poverty Through The Impact Sourcing Bpo Approach, Aneel Karnani, Kevin Mckague

Markets, Globalization & Development Review

The best way to alleviate poverty is to increase the income of the poor by providing productive employment. A pragmatic approach is to focus on a sector of the economy that is employment intensive and growing rapidly. A good candidate is the business process outsourcing (BPO) sector. Impact sourcing is a subset of the BPO sector that focuses on reducing poverty by providing jobs to the poor. While this sounds promising, impact sourcing has not delivered on the promise, at least not yet. We illustrate our argument using in-depth case studies of three of the largest impact sourcing service providers, …


“Design For Enterprises”: Developing European Smes Capabilities For Design-Driven Innovation, Marinella Ferrara, Chiara Lecce Jan 2020

“Design For Enterprises”: Developing European Smes Capabilities For Design-Driven Innovation, Marinella Ferrara, Chiara Lecce

Markets, Globalization & Development Review

This article aims to present Design for Enterprises (DfE) tender project, founded by the European Commission, designed and provided by the Consortium composed by D’Appolonia, MIP/Politecnico di Milano and ADI. DfE has been settled as a training program on design-driven innovation customized in order to prepare intermediary business development organizations to support SMEs managers and entrepreneurs. After a short introduction of the topic and a general presentation of the project, the article proposes a follow-up on the ADI contribution to support design thinking processes during the entire set-up of the training course. The article reports also the critical points that …


Thinking And Designing With Design Thinking, Ahmet Can Ozcan, Yasuko Takayama Jan 2020

Thinking And Designing With Design Thinking, Ahmet Can Ozcan, Yasuko Takayama

Markets, Globalization & Development Review

Design Thinking is a popular phrase especially for the last ten years penetrating into the discourse of management and design, business and academia in many ways. The contributions in the form of articles, commentaries and reviews in this MGDR Design Thinking Special Issue show us the examples, how and where we can use Design Thinking especially as an integral part of the design process. The area of design is expanding in diverse ways lately and sometimes it is causing the confusion such as Design Thinking is either a magical design tool, or another buzzword destined to go extinct after inevitable …