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Information Mining Capabilities In Malaysian Smes: Specific Use Of Enterprise Resource Planning System, Nursyahida Zulkifli, Rugayah Hashim, Jasmine Ahmad Jan 2012

Information Mining Capabilities In Malaysian Smes: Specific Use Of Enterprise Resource Planning System, Nursyahida Zulkifli, Rugayah Hashim, Jasmine Ahmad

Nursyahida Zulkifli

Information mining has never been more crucial in organizational decision making than now. Without information and communication technologies (ICTs), most companies, particularly the small and medium enterprises (SMEs) would not be able to survive the demands of the current volatile economic conditions. Hence, this paper reports the findings from the assessment of ICT usage by 110 SMEs in the Klang Valley,Malaysia. Specifically, the usage of enterprise resource planning system (ERP) was assessed and the outcome showed that SMEs in Malaysia are still lagging in computer usage for improved organizational decision. The implications for non-usage bode negatively for SME’s sustained survival …


Usage Of Enterprise Information System (Eis) Among Smes In The East Coast Of Malaysia: A Preliminary Study, Nursyahida Zulkifli, Rugayah Hashim, Jasmine Ahmad Jan 2012

Usage Of Enterprise Information System (Eis) Among Smes In The East Coast Of Malaysia: A Preliminary Study, Nursyahida Zulkifli, Rugayah Hashim, Jasmine Ahmad

Nursyahida Zulkifli

The 2012 Budget announced by the Prime Minister of Malaysia indicated that small and medium enterprises (SMEs) continue to play an important role in the nation’s economy and are therefore, given sufficient allocation to sustain the various small enterprises. ICT usage has never been more emphasized than now, therefore the objective of this paper is to assess the SME’s use of enterprise information system (EIS) of companies in the Kelantan and Terengganu, Malaysia. The findings from the preliminary study showed that only three out of 20 companies (or 15%) are into full ICT usage. The implication from non-usage of ICT …