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Understanding The Impact Of Emergent Conflict On Communication And Team Cognition: A Multilevel Study In Engineering Teams, Francisco Cima

Engineering Management & Systems Engineering Theses & Dissertations

The development of team cognition is crucial for fostering high-performing teams. In cognitive-intensive fields like engineering, effective communication serves as a primary precursor to team knowledge development, enabling group members to effectively retrieve and utilize each other's expertise. Despite the critical role of communication, there is a lack of empirical research examining how conflict situations, which are critical emerging factors inherent to teamwork, interact with communication processes to constrain team knowledge development and utilization. This study, rooted in information processing theory, investigates how emerging conflict shapes multilevel team knowledge structures by interacting with communication processes in engineering project teams. Prior …