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An Empirical Investigation Of Supply Chain Excellence In Healthcare, Brian Keith Smith
An Empirical Investigation Of Supply Chain Excellence In Healthcare, Brian Keith Smith
Graduate Theses and Dissertations
This research is motivated by opportunities to improve the cost and quality of healthcare delivery through improved supply chain processes. This research assesses the quality of the healthcare supply chain and identifies factors that are driving supply chain excellence among organizations in the healthcare industry. The first objective of this research is to assess the state of quality measurement in the healthcare supply chain. The achievement of this first objective is presented in Chapter 3 of this dissertation in the form of a manuscript accepted for publication in The Quality Management Journal. The second research objective is to develop …