Business Commons^™

Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory

John Olson

Continuous improvement programs traditionally focus on making small incremental improvements to a system. Unfortunately, their success can be limited due to the rapid changing environment within which most small companies operate. Improvement efforts should be flexible enough to capitalize on incremental and radical changes to a system. This paper presents a case analysis of how Road Rescue, an ambulance manufacturer, uses a continuous improvement framework to capitalize on both radical and incremental improvement opportunities. Results include a 10% increase in throughput, reduced cycle time of 44%, increased customer satisfaction, and higher quality.

Market Analysis For Small And Mid-Size Commercial Turboprop Aircraft, Vitaly Guzhva, Tamilla Curtis, Vladislav Borodulin

Dr. Tamilla Curtis

Recent fuel price volatility and growing concerns about the efficiency of regional jets have led to a revival of large turboprop aircraft as efficient passenger carriers on short-haul regional routes. However, the overall market for smaller turboprops is much less defined as it is characterized by a plethora of small commuter and niche operators in addition to regional carriers. Since most small and mid-size turboprop manufacturers have gone bankrupt or discontinued production due to some other reasons, current operators of this aircraft class are left with aging fleets that would need to be replaced by 2020-2030. This paper assesses the …

Workshop | Body Worn Video Recorders: The Socio-Technical Implications Of Gathering Direct Evidence, Katina Michael, Alexander Hayes

Alexander Hayes Mr.

- From in-car video recording to body-worn video recording

- Exploring available technologies: how do they work, pros and cons

- Storing direct evidence in secure storage: factors to consider

- Citizens “shooting” back with POV tech – what are their rights?

- Crowdsourced sousveillance- harnessing public data for forensic profiling

- Police force policies and practices on the application of new media

Corporate Brand Management In Higher Education: The Case Of Erau, Tamilla Curtis, Russell Abratt, William Minor

Dr. Tamilla Curtis

There is evidence in the literature that organizations struggle to formulate and implement their corporate branding strategies. This paper aims to provide an overview of the corporate brand building process in higher education. Design/methodology/approach – A qualitative methodology was used in this study. A single case study of a private American university was used to gather information about their corporate brand building process. University administrators and documents were used to gain insights into their brand building process. Findings – The corporate brand building process addressed three key areas; web administration, program marketing and corporate brand positioning. The corporate brand building …

Public Perceptions Of The Midwest’S Pavements: Policies And Thresholds, David Kuemmel, Richard Robinson, Ronald Sonntag, Robert Griffin, James K. Giese

Robert Griffin

A 5-year, pooled fund study with the Iowa, Minnesota, and Wisconsin departments of transportation assessed the public's perceptions of pavement improvement strategies and developed thresholds of satisfaction using the departments' physical indices, such as pavement ride and condition on rural, two-lane highways in the states. Approximately 3,600 drivers in the three states were involved in the three phases of the project, which included 18 focus groups, 400 statewide surveys in each state, and 2,300 targeted surveys across the three states. A multidisciplinary team from Marquette University and a mass media survey lab conducted the studies. A summary of focus group …

The Sky Is The Limit, Alexander Hayes

Alexander Hayes Mr.

IEEE Technology and Society Magazine Associate Editor Alexander Hayes interviewed Glass Explorer Cecilia Abadie on January 21, 2013. The complete Google Hangout interview is available for viewing on YouTube at http://goo.gl/YFFbxJ.

Technology Engineering And Management In Aviation Chapter:The Evaluation Of Wireless Communication Devices: To Improve In-Flight Security Onboard Commercial Aircraft., Lori Brown, Liang Dong, Anthony Cerrullo

Lori J. Brown

As computer and information systems technology advances, industries such as aviation stand to benefit from the overwhelming new advances in hardware, software, and best practices. Technology Engineering and Management in Aviation: Advancements and Discoveries details the essential new developments in technology and management in the aviation industry. Specific and important advances in navigation, air traffic control, and environmental impact all make their way into this volume, which also focuses on management policies keeping up with new technology. This volume is a vital reference for practitioners, management, students, and all those interested in the field of aviation. This chapter will study …

Modeling Architectural Strategy Using Design Structure Networks, C. Jason Woodard

C. Jason Woodard

System architects face the formidable task of purposefully shaping an evolving space of complex designs. Their task s further complicated when they lack full control of the design process, and therefore must anticipate the behavior of other stakeholders, including the designers of component products and competing systems. This paper presents a conceptual tool called a design structure network (DSN) to help architects and design scientists reason effectively about these situations. A DSN is a graphical representation of a system’s design space. DSNs improve on existing representation schemes by providing a compact and intuitive way to express design options—the ability to …

2011 Scholars And Artists Bibliography, Mark Tebeau

Mark Tebeau

This bibliography was created for the annual Friends of the Michael Schwartz Library Scholars and Artists Reception, recognizing scholarly and creative achievements of Cleveland State University faculty, staff and emeriti. Mark Tebeau was the guest speaker

A Hybrid Tabu Search And Constraint Programming Algorithm For The Dynamic Dial-A-Ride Problem, Gerardo Berbeglia

Gerardo Berbeglia

No abstract provided.

Evaluating The Impact Of Ehr On Clinical Reasoning Performance: A Ttf Perspective, Matthew Wills, Omar El-Gayar, Amit Deokar

Amit Deokar

The proliferation of Electronic Health Records (EHR) as a backbone for healthcare delivery necessitates adequate tools for evaluating and improving the efficacy of such investments particularly as it relates to clinical reasoning performance. However, a thorough review of the literature indicates lack of a tested, validated instrument for evaluating and predicting the impact of EHR use on clinical reasoning performance. Despite successful application to a variety of other industries, TTF has not been adequately adapted to healthcare, EHR technology or the clinical reasoning task. Accordingly, the objectives of this research are to: 1) produce a valid instrument with diagnostic and …

Checking The Feasibility Of Dial-A-Ride Instances Using Constraint Programming, Gerardo Berbeglia, Gilles Pesant, Louis-Martin Rousseau

Gerardo Berbeglia

No abstract provided.

Business Ethics As Rational Choice, John Hooker

John Hooker

No abstract provided.

Knowledge, Capabilities And Manufacturing Innovation: A Us-Europe Comparison, Stephen Roper, Jan Youtie, Philip Shapira, Andrea Fernandez-Ribas

Andrea Fernandez-Ribas

This paper presents a comparative analysis of factors contributing to the innovation performance of manufacturing firms in Georgia (USA), Wales (UK), the West Midlands (UK), and Catalonia (Spain). Enabled by comparable survey data, multivariate probit models are developed to estimate how various types of firms’ innovative activities are influenced by links to external knowledge sources, internal resources, absorptive capacity, and public innovation support. The results suggest the potential for mutual learning. For the European study regions there are insights about how universities in Georgia support innovation. For Georgia and Catalonia there are lessons from UK firms about better capturing potential …

Ontology-Based Information Extraction For Analyzing It Services, Amit Deokar, Sagnika Sen

Amit Deokar

Service Level Agreements (SLA) for multi-service Information Technology (IT) outsourcing contracts contain vast amounts of textual information. The SLAs provide details about a specific service, Key Performance Indicators (KPI) to measure its performance; as well as process elements, such as activities, events, and resources that are integral in achieving performance goals. However, KPIs and the process elements may be interrelated. The knowledge of such interrelationships is often tacitly present in the SLAs. The aim of our research is to extract this hidden information from IT service contracts and analyze them to empower customers of IT services to make better performance …

Dynamic Pickup And Delivery Problems, Gerardo Berbeglia

Gerardo Berbeglia

No abstract provided.

Working Across Cultures, John Hooker

John Hooker

No abstract provided.

Logic-Based Methods For Optimization: Combining Optimization And Constraint Satisfaction, John Hooker

John Hooker

No abstract provided.

Optimization Methods For Logical Inference, Vijay Chandru, John Hooker

John Hooker

No abstract provided.