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Getting To The Heart Of Professional Development And Employee Engagement Among Non-Teaching Personnel In Higher Education: An Appreciative Inquiry Into The Influential Role Of A Staff Development Center, Rowena Casis-Woidyla
Electronic Theses, Projects, and Dissertations
Despite the importance and incorporation of staff development in higher education, there is limited research on the availability and use of learning opportunities for non-teaching personnel (NTP) in the form of professional development. Work performed by NTP in higher education is critical to university operations. Without professional development and engagement opportunities, NTP lack visibility, disengage and ultimately may separate from institutions of higher education. Deliberate organizational efforts to provide access to new learning opportunities and promote personal growth among NTP is the development and institutionalization of centers for professional development, also called staff development centers and staff training and professional …
Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens
Strategies To Improve Millennial Employees’ Engagement Within The Hospitality Industry, Duane Stephens
Walden Dissertations and Doctoral Studies
In the United States, engagement levels of the multigenerational workforce are negatively affecting the overall business value. Employee engagement is important to hospitality industry leaders as an indicator of job performance, turnover, employee intentions, and organizational commitment. Grounded in Kahn’s employee engagement theory, the purpose of this qualitative multiple case study was to explore effective strategies used by leaders in the hospitality industry to improve Millennial employee engagement. The participants were 5 hotel leaders in Virginia who successfully engaged their Millennial workforce. Data were collected from semistructured interviews, company documents, and note-taking. Data were analyzed using Yin’s 5-step data analysis, …