Business Commons^™

A Mediated Model Of Trust And Its Antecedents In The Client-Consultant Relationship, William L. Solomonson

Wayne State University Dissertations

This study seeks to improve the contributions of performance consultants, instructional design consultants, and training consultants by explaining the effect that several variables have on trust as a mediator to relationship commitment within the context of the client-consultant relationship. The participants were 521 college students from two 4-year universities. Participants were randomly assigned to one of eight scenario-based questionnaires which measured the effect of three manipulated variables - perceived level of expertise, shared values, and sharing of meaningful information - on trust as a mediator to relationship commitment. The ability to trust, the comparison level of the alternative, and dependence …

The Effect Of Interactive Technology On Informal Learning And Performance In A Social Setting, Timothy Clay Boileau

Wayne State University Dissertations

This study is based on a qualitative multiple case study research design using a mixed methods approach to provide insight into the effect of interactive technology on informal learning and performance in a social business setting inhabited by knowledge workers. The central phenomenon examined is the variance in behavioral intention towards interactive Web 2.0 technologies in learning and performance-related activities, depending on social and cultural setting, observable in individual and group usage patterns.

The theoretical foundation for this study is drawn primarily from the activity theory model developed by Engeström (1987) and related research enabled by an ongoing review of …