Business Commons^™

Novus Ex Machina: Realise Your Organisation’S Creative Potential With Ai, Adam Tatarynowicz, Utz Claassen

Asian Management Insights

Innovation managers must learn how to harness AI’s transformative potential.

Why Do Family Members Reject Ai In Health Care? Competing Effects Of Emotions, Eun Hee Park, Karl Werder, Lan Cao, Balasubramaniam Ramesh

Information Technology & Decision Sciences Faculty Publications

Artificial intelligence (AI) enables continuous monitoring of patients’ health, thus improving the quality of their health care. However, prior studies suggest that individuals resist such innovative technology. In contrast to prior studies that investigate individuals’ decisions for themselves, we focus on family members’ rejection of AI monitoring, as family members play a significant role in health care decisions. Our research investigates competing effects of emotions toward the rejection of AI monitoring for health care. Based on two scenario-based experiments, our study reveals that emotions play a decisive role in family members’ decision making on behalf of their parents. We find …

Regulating New Tech: Problems, Pathways, And People, Cary Coglianese

All Faculty Scholarship

New technologies bring with them many promises, but also a series of new problems. Even though these problems are new, they are not unlike the types of problems that regulators have long addressed in other contexts. The lessons from regulation in the past can thus guide regulatory efforts today. Regulators must focus on understanding the problems they seek to address and the causal pathways that lead to these problems. Then they must undertake efforts to shape the behavior of those in industry so that private sector managers focus on their technologies’ problems and take actions to interrupt the causal pathways. …

Outsourcing Life Cycle Model For Financial Services In The Fintech Era, Tristan Lim, Patrick Thng

Research Collection School Of Computing and Information Systems

In today’s financial services landscape, staying ahead of the innovation curve and being disciplined at enhancing core service offerings entail careful resource planning. A well-structured outsourcing arrangement can go a long way towards enhancing long term organizational strategic growth. In the post-2014 FinTech era, (i) strategic management with an innovation focus and (ii) financial technology-associated risks, have brought about changes to outsourcing in the financial services industry. Presently, most outsourcing life cycle models in existing literature seek to provide comprehensive, yet industry-neutral guidelines lacking industry context and depth of coverage. A newly licensed financial institution deciding to embark on outsourcing …

Technology And The (Re)Construction Of Law, Christian Sundquist

Articles

Innovative advancements in technology and artificial intelligence have created a unique opportunity to re-envision both legal education and the practice of law. The COVID-19 pandemic has accelerated the technological disruption of both legal education and practice, as remote work, “Zoom” client meetings, virtual teaching, and online dispute resolution have become increasingly normalized. This essay explores how technological innovations in the coronavirus era are facilitating radical changes to our traditional adversarial system, the practice of law, and the very meaning of “legal knowledge.” It concludes with suggestions on how to reform legal education to better prepare our students for the emerging …

Smart Contracts: Will Fintech Be The Catalyst For The Next Global Financial Crisis?, Randall Duran, Paul Griffin

Research Collection School Of Computing and Information Systems

Purpose: This paper aims to examine the risks associated with smart contracts, a disruptive financial technology (FinTech) innovation, and assesses how in the future they could threaten the integrity of the global financial system. Design/methodology/approach: A qualitative approach is used to identify risk factors related to the use of new financial innovations, by examining how over-the-counter (OTC) derivatives contributed to the Global Financial Crisis (GFC) which occurred during 2007 and 2008. Based on this analysis, the potential for similar concerns with smart contracts are evaluated, drawing on the failure of The DAO on the Ethereum blockchain, which involved the loss …

Modeling The Evolution Of Generativity And The Emergence Of Digital Ecosystems, C. Jason Woodard, Eric K. Clemons

Research Collection School Of Computing and Information Systems

Recent literature on sociotechnical systems has employed the concept of generativity to explain the remarkable capacity for digital artifacts to support decentralized innovation and the emergence of rich business ecosystems. In this paper, we propose agent-based computational modeling as a tool for studying the evolution of generativity, and offer a set of building blocks for constructing agent-based models in which generativity evolves. We describe a series of models that we have created using these building blocks, and summarize the results of our computational experiments to date. We find in several different settings that key features of generative systems can themselves …

An Extensible Framework For Selecting Incremental Innovations, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

There are several innovation methodologies reported in the literature starting from simple concepts such as technology push and market pull all the way to Disruptive innovation. Almost all these methods do not provide for customizability and extensibility. The method described in this paper is called Quick and Dirty Innovation Method or QaDIM in short to represent the fact that the method can be used rather easily to identify incremental innovation opportunities. The paper will first describe the basic concept, and then proceed to give a sample framework before proceeding to describe the extensibility. The method allows firms and individuals to …

Does Complexity Deter Customer-Focus?, Sendil K. Ethiraj, Narayanasamy Ramasubbu, M. S. Krishnan

Research Collection School Of Computing and Information Systems

Economic models suggest that firms use a simple cost-benefit calculation to evaluate customer requests for new product features, but an extensive organizational literature shows the decision to implement innovation is more nuanced. We address this theoretical tension by studying how firms respond to customer requests for incremental product innovations, and how these responses change when the requested innovation is complex. Using large sample empirical analyses combined with detailed qualitative data drawn from interviews, we find considerable variance in the relationship between customer demands, complexity, and investments in incremental innovations. The qualitative study revealed the importance of organization structures, competitive pressures, …

Consumer-Driven Innovation Management, Arcot Desai Narasimhalu, Shekhar Mitra

Research Collection School Of Computing and Information Systems

The evolution of human society leads to increased affluence and prosperity of certain populations, sometimes at the expense of well-established markets. Market leaders in products and services tend to be so focused on their current customer base that they are caught off guard with the changes in markets created by the evolution. These changes often go unnoticed until it is too late. The change in customer base often requires the repositioning of products and services through innovations, which address new and emerging markets. Some of these changes could potentially result in tectonic market shifts that force innovation managers to involve …

A Quality Metric For Sustainable Innovations, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

Sustainability has become a major concern for nations and firms especially since the Kyoto Protocol was defined in 1997. While there have been several studies on benchmarks for national innovation systems and effectiveness of innovation management within firms there is as yet no reasonable metric for determining the quality of an innovation much less its quality relating to sustainability? Similarly, there have been several studies on sustainability but that such research groups have also not focused on developing a metric for denoting the quality of sustainable innovations. This paper offers a metric that defines the quality of an innovation, especially …

Pervasive Innovation: Taking Innovation Throughout The Organization, Bonnie Bachman, Stephen O. Bozzone

Business and Information Technology Faculty Research & Creative Works

One of the fundamental tenets of management is that human capital can provide an essential competitive advantage for a business. Pervasive innovation (PI) is a process that blends strategy, structure, process, and culture to elevate product development to new heights and can provide a critical advantage. PI also encompasses new paradigms, practices, methods, and applications that support an environment of creativity and innovation that cuts across organization boundaries, both internal and external boundaries. Pervasive innovation guides the team through the ideation stage to implementation by leveraging the greater collective knowledge of the entire organization. This collaborative approach ensures that the …

Innovation And Price Competition In A Two-Sided Market, Mei Lin, Shaojin Li, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

We examine a platform's optimal two-sided pricing strategy while considering seller-side innovation decisions and price competition. We model the innovation race among sellers in both finite and infinite horizons. In the finite case, we analytically show that the platform's optimal seller-side access fee fully extracts the sellers' surplus, and that the optimal buyer-side access fee mitigates price competition among sellers. The platform's optimal strategy may be to charge or subsidize buyers depending on the degree of variation in the buyers' willingness to pay for quality; this optimal strategy induces full participation on both sides. Furthermore, a wider quality gap among …

Income, Endogenous Market Structure And Innovation, Mei Lin, Shaojin Li, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

We investigate the effect of income distribution on R&D in a dynamic framework. Our model captures both the infinite R&D race among heterogeneous innovators and a market where successful innovators generate revenues. The market structure of successful innovations is endogenous – firms produce vertically differentiated substitute goods and compete in price. Based on firms' equilibrium market revenues, we derive numerical solutions of the Markov perfect equilibrium innovation rate of the dynamic problem. A key insight in our results is that explicitly modeling price competition and the market structure plays an important role in evaluating the impact of rising income inequality …

Designing The Dynamics Of Service Innovations, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

There is no serious tool available to design service innovations even as it is gaining in important attention from the academic and industrial worlds. This paper presents a method that is specifically developed to help service innovators plan and design their innovations. The method recognizes the dependencies that exist across a service provider, customers and suppliers and help identify potential inconsistencies in the design of service innovations.

Revelations Of Adaptive Technology Hiding In Your Operating System, Kathleen P. King

Leadership, Counseling, Adult, Career and Higher Education Faculty Publications

Pre-publication version of a chapter about the assistive technology tools and resources available for free in Windows OS and Mac OS. Introducing higher education faculty to free resources, features and programs which they can recommend to their students or perhaps use for themselves (for instance for fading eyesight or hearing). In addition, the chapter briefly shares strategies and examples of how they might be used.

The book will have an entire chapter dedicated to assistive technology as well. This is a popularized assistive technology chapter for generalist, NON special education, faculty to become acquainted with readily available and free resources. …

Viewing Virtual Property Ownership Through The Lens Of Innovation, Ryan G. Vacca

Law Faculty Scholarship

Over the past several years scholars have wrestled with how property rights in items created in virtual worlds should be conceptualized. Regardless of how the property is conceptualized and what property theory best fits, most agree the law ought to recognize virtual property as property and vest someone with those rights.

Innovation Stack - Choosing Innovations For Commercialization, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper describes a method for enterprises to order the innovations of interest according to a number of parameters including their own business strategy and core competencies. The method takes into account aspects such as ability to create entry barriers and complementary assets. Enterprises can now use this method to both filter out innovations that may not be of interest to them and then order the short listed or selected innovations according to their attractiveness.

The Impact Of Cultural And Religious Values On Adoption Of Innovation, Angela Hausman, Morris Kalliny

Business and Information Technology Faculty Research & Creative Works

Although managing the adoption of innovations domestically can be frustrating, the complexity of the issue increases tremendously when companies take a global approach to marketing. Differences in cultural and religious values can have a great impact on the process of innovation adoption. This study investigates the role of these cultural and religious values, specifically, collectivism/individualism/, uncertainty avoidance and power distance. a conceptual model is presented to illustrate the relationship between cultural/religious values and adoption of innovation.

Innovation Engine, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper describes a meta-model for innovation using an automobile engine as a metaphor. This innovation meta-model is used to manage a collection of innovation models. We develop an algorithm to identify innovations with potential for success using this meta-model. This meta-model can be used by corporations and individuals to identify plausible innovations at any given point in time.