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Articles 1 - 13 of 13
Full-Text Articles in Business
Communicating Across Cultures, Ken Margolies
Communicating Across Cultures, Ken Margolies
Ken Margolies
[Excerpt] Communication is the key to so many things a steward does, and good communication skills are something experienced stewards develop. But even experienced stewards have special challenges when the communication is between people of different cultures.
Talking Vs. Communicating, Ken Margolies
Talking Vs. Communicating, Ken Margolies
Ken Margolies
[Excerpt] There is a saying, "When all is said and done, more is said than done." Stewards who attend union meetings to decide how to handle and issue or grievance sessions with management probably agree. Why is it so difficult to get past the talk and make decisions, agreements, and well, get things done?
Chaplin’S Modern Times: Service Work, Authenticity, And Nonsense At The Red Moon Cafe, Janet G. Sayers, Nanette Monin
Chaplin’S Modern Times: Service Work, Authenticity, And Nonsense At The Red Moon Cafe, Janet G. Sayers, Nanette Monin
Janet G Sayers
Provides a reading of Chaplin's 'Modern Times' focusing specifically on the Red Moon Cafe scene at the end of the movie, and the nonsense song, and discusses Chaplin's commentary on service work and service workers. The paper has now been published in this book. The file attached is the original version presented at a conference in 2004.
Little Johnny And The Wizard Of Os: The Pc User As A Fool Hero, Dariusz Jemielniak
Little Johnny And The Wizard Of Os: The Pc User As A Fool Hero, Dariusz Jemielniak
Dariusz Jemielniak
This chapter is an attempt to analyze the social perception of a computer user as a fool in the eyes of IT support professionals. It relies on a storytelling analysis of anecdotes and horror stories of really stupid users, shared by IT support people on the Internet fora.
Praca Oparta Na Wiedzy. Praca W Przedsiębiorstwach Wiedzy Na Przykładzie Organizacji High-Tech, Dariusz Jemielniak
Praca Oparta Na Wiedzy. Praca W Przedsiębiorstwach Wiedzy Na Przykładzie Organizacji High-Tech, Dariusz Jemielniak
Dariusz Jemielniak
No abstract provided.
Software Engineers Or Artists? Programmers’ Identity Choices, Dariusz Jemielniak
Software Engineers Or Artists? Programmers’ Identity Choices, Dariusz Jemielniak
Dariusz Jemielniak
This paper explores how assigning software developers the identity of “engineers” metes out specific assumptions about IT projects. To this end, the paper describes an alternative metaphor of programming as art, which is commonly used by the programmers interviewed. In addition, the discussion draws conclusions from the discrepancies between the two views as well as from the proposed metaphor, explaining organizational reluctance to aesthetical vocabulary. This paper discusses occupational identity—emphasizing the identity of programmers—using qualitative research methods. As such, it enriches the literature currently available on this profession.
Sources Of Uncertainty In Project Management: A “Real Life” Account, Dominika Latusek, Dariusz Jemielniak
Sources Of Uncertainty In Project Management: A “Real Life” Account, Dominika Latusek, Dariusz Jemielniak
Dariusz Jemielniak
Although the studies of IT project management abound, they rarely present in one study the perspective of both the customers and the providers. The very relation between customers and provides has been rather rarely explored (Latusek and Jemielniak, 2007). It may be partially due to the fact that usually neither clients, nor providers, are willing to let outsiders into the details of the project. Through this paper we want to take advantage of our unique research setting in which we were allowed to interview representatives of both parties. Through presenting their stories we wish to cast light on the actual …
Tourism Development In Aqaba And Human Sustainability, Philadelphia University
Tourism Development In Aqaba And Human Sustainability, Philadelphia University
Philadelphia University, Jordan
No abstract provided.
Poverty And The Multiple Stakeholder Challenge For Global Leaders, Carol Reade, Anne Marie Todd, Asbjorn Osland, Joyce Osland
Poverty And The Multiple Stakeholder Challenge For Global Leaders, Carol Reade, Anne Marie Todd, Asbjorn Osland, Joyce Osland
Anne Marie Todd
The article presents a case study in which business leaders deal with challenging problems related to poverty, involving multiple stakeholders. This emphasizes the importance of training prospective global leaders to manage stakeholder relationships and engage in stakeholder dialogue. The authors highlight the stakeholder role played by nongovernmental organizations and include a simulation that develops stakeholder dialogue skills. They identify practical lessons and assumptions underlying business education that are not shared by all stakeholders in the context of poverty.
Action Research W Teorii Organizacji I Zarządzania, Dariusz Jemielniak, Aleksander Chrostowski
Action Research W Teorii Organizacji I Zarządzania, Dariusz Jemielniak, Aleksander Chrostowski
Dariusz Jemielniak
Niniejszy artykuł ma na celu zwięzłe opisanie metody Action Research w teorii organizacji i zarządzania. Poprzez przybliżenie założeń, aksjomatów, celów i his-torii AR, tekst umożliwia zrozumienie filozofii tego podejścia. AR jest pokazane jako metoda umożliwiająca połączenie dwóch pozornie rozłącznych sposobów uprawiania pracy naukowej: podejścia praktycznego, nastawionego na rozwią-zywanie realnych problemów świata (czasami uznawanego za nienaukowe i nad-miernie przyziemne) z podejściem teoretycznym, nastawionym przede wszyst-kim na tworzenie abstrakcyjnych modeli i analiz umożliwiających generalizacje (czasami uznawanym za niepraktyczne i nadmiernie oderwane od realiów). Na podstawie akademickiego i biznesowego doświadczenia autorów AR jest przedsta-wiony jako atrakcyjny, spójny sposób uprawiania pracy badawczej i konsultingu.
"Evolving Notions Of Corporate Responsibility: Seizing The Next Horizon", Art Stewart
"Evolving Notions Of Corporate Responsibility: Seizing The Next Horizon", Art Stewart
Art Stewart
No abstract provided.
"Getting It Right On Nonprofit Partnerships", Art Stewart
"Getting It Right On Nonprofit Partnerships", Art Stewart
Art Stewart
No abstract provided.
Te Warewhare: The Impact Of The Warehouse On Maori In Kaitaia, Kerikeri & Motueka, Janet G. Sayers, Will Low, Eileen Davenport
Te Warewhare: The Impact Of The Warehouse On Maori In Kaitaia, Kerikeri & Motueka, Janet G. Sayers, Will Low, Eileen Davenport
Janet G Sayers
Examines the impact of a large format retailer modeled on Wal-Mart (The Warehouse) on small town New Zealand.