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Uk Communications Provider Consumer Switching Experience Report 2015, Lissa Coffey
Uk Communications Provider Consumer Switching Experience Report 2015, Lissa Coffey
LissaCoffey
☑The research examined these experiences at various key stages in the switching journey, covering initial engagement with the market, assessment of switching options, decision-making on whether to switch or not, and completion among those who decided to switch. The research investigated consumer experiences at these stages in the pay TV, fixed landline, fixed broadband and mobile markets, with a particular focus on ☑ Services(UK) Analyzed: Sky - BT - Vodafone - EE ☑ Research Interests: Telecommunications Engineering, Communication, Media Studies, Wireless Communications, Community Engagement & Participation, windows updater software Electronics & Telecommunication Engineering, Information Communication Technology, Telecommunication, Electronics and communication, …