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How To Attract The Library Visitors? The Role Of Csr At The Library, Library Image, Customer Value, And Loyalty To The Library: Evidence From Indonesia, Sri Hartini, Masmira Kurniawati, Jovi Sulistiawan, Muhammad Ihwanudin
How To Attract The Library Visitors? The Role Of Csr At The Library, Library Image, Customer Value, And Loyalty To The Library: Evidence From Indonesia, Sri Hartini, Masmira Kurniawati, Jovi Sulistiawan, Muhammad Ihwanudin
Library Philosophy and Practice (e-journal)
This study focuses on the impact of CSR on the library’s performance in collaboration with CSR programs. Using the purposive sampling method, the sample was 350 library service users in Indonesia. Data was collected through a Google Form questionnaire distributed on social media. SEM-PLS was used to analyze five hypotheses, which were accepted. This study indicates that CSR in the library is significantly positively related to library image, customer value, and loyalty. In addition, library image and customer value are positively related to library visitor loyalty. Currently, the social responsibility literature is only limited to the customer perspective, and not …
Mobile Application Development For University Library Services (Case Study: Library Of Uin Sunan Ampel Surabaya), Heri Cahyo Bagus, Firza Hardy Nugraha, Ilham M.Said, Yusuf Amrozy
Mobile Application Development For University Library Services (Case Study: Library Of Uin Sunan Ampel Surabaya), Heri Cahyo Bagus, Firza Hardy Nugraha, Ilham M.Said, Yusuf Amrozy
Library Philosophy and Practice (e-journal)
This study was conducted to develop library services at UIN Sunan Ampel Surabaya by developing a system using the Rapid Application Development (RAD) method and the Mobile Library. This is done to complement the website services which can be accessed through catalog.uinsby.ac.id. Many users, especially students, experience restlessness in returning the book because there is no reminder feature for the deadline to return the book. As well as resulting in the number of fines that increase in number for each day. The purpose of this research is to make users more free to use the library services of UIN Sunan …