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Articles 1 - 5 of 5
Full-Text Articles in Business
Emotional Intelligence: The Effect On Social Media Use, Interpersonal Violence, And Gender, Gail Grabczynski
Emotional Intelligence: The Effect On Social Media Use, Interpersonal Violence, And Gender, Gail Grabczynski
Scholar Week 2016 - present
This study investigated the relationship between Emotional Intelligence (EI), social media use, interpersonal violence and gender. EI is a relatively new topic of research that has been of interest to many organizations due to the proposition that EI assists in the development of individuals. With the proliferation of social media, interpersonal violence and women in the workforce, a determination of a relationship between EI and those variables was warranted. The study was conducted at a small private Christian university. An online survey was administered to 123 sophomores. This study was a cross-sectional quantitative design, that utilized three established instruments to …
Top Social Media Marketing Trends 2018, Gabrielle L. Murphy, Garin D. Harris, Demetri J. Morris
Top Social Media Marketing Trends 2018, Gabrielle L. Murphy, Garin D. Harris, Demetri J. Morris
Scholar Week 2016 - present
Our compiled data and research, concluding with our forecast for the Top Social Media Marketing trends for 2018. Focusing on both macro and microinfluencers.
Nazarene Universities: Effective Boards And The Church-School Relationship, Daniel D. Rexroth
Nazarene Universities: Effective Boards And The Church-School Relationship, Daniel D. Rexroth
Ed.D. Dissertations
While the world of higher education is rapidly changing, the trustee selection process and resultant board composition in Nazarene liberal arts schools has remained largely the same for the past 60 years. Trustee selection has been primarily a function of the church, disconnected often times from the needs of the schools. This study examined trustee effectiveness in Nazarene liberal arts higher education, as well as the church-school relationship. Trustees at three schools and top administrators at all eight Nazarene institutions were surveyed to identify gaps in trustee competency and also to assess the church-school relationship. Of the 139 trustees in …
Identifying Work-Related Factors Leading To Job Burnout: A Review Of E-Commerce Back Office Call Center Employees, Jeffrey V. Vizueta
Identifying Work-Related Factors Leading To Job Burnout: A Review Of E-Commerce Back Office Call Center Employees, Jeffrey V. Vizueta
Ed.D. Dissertations
Call centers have become a vital part of global businesses. Companies in various industries have call centers that employ millions of agents to serve as the primary customer-facing channel. The purpose of this study is to identify the factors leading to employee job burnout in a telecommunications company in order to determine ways to retain valuable employees and to assist them in developing a better work‒life balance. Several survey instruments were utilized to evaluate employees in an e-commerce backoffice call center in the United States. Data analysis provided some expected results in terms of measuring burnout. It also provided some …
Investing In Green Mutual Funds: Determining The Environmental Screens Applied In Actively Managed Funds, Brian V. Kelly
Investing In Green Mutual Funds: Determining The Environmental Screens Applied In Actively Managed Funds, Brian V. Kelly
Ed.D. Dissertations
Managers of environmentally focused mutual funds hold a leadership position with investors, and have an ethical responsibility to explain the environmental screens. The public filings of environmentally focused, actively managed funds were reviewed to determine what non-financial screening information was made public. Content analysis was conducted on the screening verbiage for environmental key words as a means of identifying screen passages within the prospectus. Quantitative analysis was conducted to determine the commonality of the holdings for environmentally focused funds. The results identified few patterns or search terms that could be effectively used on the textual content. The holdings had little …