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The Communication Of Corporate Social Responsibility: United States And European Union Multinational Corporations, Laura Hartman, Robert Rubin, Kathy Dhanda
The Communication Of Corporate Social Responsibility: United States And European Union Multinational Corporations, Laura Hartman, Robert Rubin, Kathy Dhanda
Kathy K Dhanda
This study explores corporate social responsibility (CSR) by conducting a cross-cultural analysis of communication of CSR activities in a total of 16 U.S. and European corporations. Drawing on previous research contrasting two major approaches to CSR initiatives, it was proposed that U.S. companies would tend to communicate about and justify CSR using economic or bottom-line terms and arguments whereas European companies would rely more heavily on language or theories of citizenship, corporate accountability or moral commitment. Results supported this expectation of difference, with some modification. Specifically, results indicated that EU companies do not value sustainability to the exclusion of financial …