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Applying The Consumer Decision-Making Model To An On-Campus Coffee Shop, Madalynne Chapman
Applying The Consumer Decision-Making Model To An On-Campus Coffee Shop, Madalynne Chapman
Honors Projects
The purpose of this research was to use the consumer decision-making model as a framework to assess if there are factors that may prompt (or not prompt) an individual to make a purchase at Forhan’s Café, a small coffee shop located inside of the Maurer Center at Bowling Green State University. To answer this, both a personal interview with a BGSU Dining staff member and an online survey of campus consumers were conducted. The personal interview was conducted to understand their current marketing strategies for the café and to guide the survey design. The online survey consisted of 24 questions …