Business Commons^™

Family Friendly / Work Life Balance Policies: Perspectives Of Irish Employers And Employees, Caroline Williams

Theses

This study assesses the emergence of family friendly / work life balance arrangements within Irish organisations in view of changing conditions on the labour market, particularly with the increased participation of women. It incorporates the experiences, opinions and commentaries of both Human Resource representatives responsible for the implementation of such practices, and employees availing of them in a broad spectrum of public and private sector organisations.

This research addresses the perceived explicit and implicit barriers, such as organisational size, location and culture which challenge employers and employees in terms of alternative working arrangements. It illustrates the significance of introducing and …

Employee Retention And Customer Relationships In Services Industry, Aileen O'Connell

Theses

The business environment of the 1990s has seen a shift in firms’ emphasis away from recruiting new customers, towards nurturing and retaining those that they currently have (Palmer, 1996). The marketing emphasis has moved from customer acquisition to customer retention. Reicheld, (1996a) has identified a link between customer and employee retention, but this link has not been extrapolated by many researchers. For the purpose of this study, the researcher proposes to examine this link.

A large number of people who work for organisations are no longer what would be termed “traditional” employees of those organisations, i.e. employees for life. These …

A Guide To The Management & Operation Of A Chinese Restaurant In The United States, Wen-Chiung Huang

Theses

Before writing this thesis, the reason I choose for the issue of management and operation of Chinese restaurant is not because so much mass communication was related. It is the idea of the restaurant business how it to be created by using media or people's words of mouth. It is difficult to start a new business in the foreign country. Restaurant business does the same. In the early a late age of immigration, people realized only work hard can made a better life for themselves and their next generation. They started have their own business, created job opportunity even contributed …