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Business Administration, Management, and Operations
UNLV Theses, Dissertations, Professional Papers, and Capstones
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Full-Text Articles in Business
Technology And Social Anxieties, Attitudes And Behavioral Intentions Of Singaporeans Towards Using Self-Service Technology (Sst), Mukesh Kumar
UNLV Theses, Dissertations, Professional Papers, and Capstones
The interactions between customers and service organizations, known as service encounters, have generally been between front-liner and consumers. Gradually however, these encounters are changing with the introduction of self-service facilities that are quickly replacing service staff. The use of self-service technology has seen an incredible amount of growth globally over the last few years. Self-service technologies are currently being used in more diverse ways for new services than once thought possible. The expenditure on self-service kiosks is expected to rise by 88% and the dollar value of transactions taking place through self-service technology should exceed 1.3 trillion by 2007 (Avery, …
Expatriate Training For The Hotel And Gaming Workforce: Don't Leave Home Without It, Chien Chien Serene Lim
Expatriate Training For The Hotel And Gaming Workforce: Don't Leave Home Without It, Chien Chien Serene Lim
UNLV Theses, Dissertations, Professional Papers, and Capstones
Globalization is fast becoming the new trend of the hospitality industry. It remains as a highly complex and controversial concept that is not a new phenomenon. Researchers have suggested that globalization is likely an irreversible forceful process that will change the face of businesses (Mrak, 2000). In the recent Global Relocation Trends Survey conducted annually by GMAC Global Relocation Services (2007), it was reported that more than two-thirds (69%) of the multinational corporations surveyed reported an increase to the number of international assignments. This is the highest percentage that was ever reported, with more companies (65%) indicating their intent in …
Managing Halal Quality In Food Service Industry, Siew Fun Vivienne Soong
Managing Halal Quality In Food Service Industry, Siew Fun Vivienne Soong
UNLV Theses, Dissertations, Professional Papers, and Capstones
The Muslim world population survey conducted in 2005 found that Islam is the fastest growing religion on earth, both through birth and adoption. There were 2 billion Muslims scatted around 148 countries and the figures are rising each day. It is estimated that by 2010, the Muslim population will exceed 3 billion (Evans, 2005). The recorded growth rate for Muslim population is as follows: the Europe Muslim population of around 25 million increased at a rate of 140% over the past 10 years, America’s by 25%, Australia’s by 250% and Asia’s increased by 12% over the same period. The healthy …
Developing A Managerial Plan To Guide The Planning Process For Charity Events, Nicole Molina
Developing A Managerial Plan To Guide The Planning Process For Charity Events, Nicole Molina
UNLV Theses, Dissertations, Professional Papers, and Capstones
The purpose of this paper was to develop a managerial plan to guide the planning process for charity events. A guideline was developed, tested and refined based on a case study of the Prostate Cancer Foundation charity held in October, 2007 at Wynn Las Vegas. A strategy arose from an adaptation of the standard business plans outlined by the Small Business Administration. The resulting business plan, detailed event checklist and timeline will be a guiding tool when planning other charity events.