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A Proposed Model To Evaluate The Benefits Of Government Sponsored Regional Electronic Marketplaces For Smes: Extending The Updated Delone & Mclean Is Success Model, Denise Gengatharen, Craig Standing
A Proposed Model To Evaluate The Benefits Of Government Sponsored Regional Electronic Marketplaces For Smes: Extending The Updated Delone & Mclean Is Success Model, Denise Gengatharen, Craig Standing
Research outputs pre 2011
Despite a growing body of research on the benefits of Internet-based electronic marketplaces, few evaluation models have emerged to examine them. This paper proposes a conceptual model to evaluate the benefits of a government-sponsored regional e-marketplace for small and medium enterprises (SME-REM). The updated DeLone & McLean IS Success Model is extended using data from a literature review on e-marketplaces, SME participation in e-commerce and from an ongoing case study of a government-sponsored SME-REM in Western Australia. The extended model considers a longitudinal approach and the context of the evaluation in determining the net benefits of government-sponsored SME-REMs.