Business Commons^™

Mindfulness And Individual Error Orientation In High Reliability Organizations, Ellen Choi

Electronic Thesis and Dissertation Repository

Mindfulness is a concept drawn from the contemplative traditions that refers to present-moment, non-judgmental awareness. Exactly how applicable mindfulness is in the workplace requires further empirical validation, particularly on outcomes immediately relevant to organizations. This study contributes to literature examining the effects of mindfulness in organizational settings by considering the effects of an 8-week workplace mindfulness training program in a high-reliability organization (hospital) on individual error orientation, an individual’s propensity to learn from error, worry about error, or hide error. This study adds to the current state of knowledge by providing further insight into why one holds a particular error …

Institutional Voids, Investment Purposes, And Foreign Subsidiaries Of Multinational Enterprises, Yamlaksira S. Getachew

Electronic Thesis and Dissertation Repository

This dissertation is motivated by two sets of research questions: (a) Whether, how, and when host-country market and institutional conditions have implications for the performance of foreign subsidiaries? And (b) Whether, how, and when investment purposes/motives for which foreign subsidiaries are established relate to the extent to which the subsidiaries/their parents overcome the hazards of or capitalize on the opportunities from operating in locations of high institutional voids?

The first essay examines how the decision to enter African markets relates to the exit probability of MNE subsidiaries. Using a longitudinal, paired-sample design of Japanese foreign subsidiaries operating in …

Building An Ecology Of Routines: The Central Role Of The Broker, Jeannette A. Eberhard

Electronic Thesis and Dissertation Repository

Making progress on stubborn social problems, such as street level prostitution, requires local actors to work together in new ways across organizational boundaries. Organizational routines – defined as repetitive, recognizable patterns of interdependent actions carried out by multiple actors – are considered one of the primary means through which organizations accomplish the work they do. In my thesis, I argue that an important way to tackle stubborn social problems is through brokering, across organizational boundaries, to build and coordinate an ecology of routines. To better understand this process, I explore the following questions: How is the role of broker established? …

Achieving Operational Integrity: A Case Study Of A Long-Term Care Operation, Maryam Memar Zadeh

Electronic Thesis and Dissertation Repository

This dissertation explores the phenomenon of operational integrity (OI), defined here as the congruence between planned operational tasks and their execution by employees. I seek to answer the question of “how is OI achieved in human-reliant operational systems” on the premise that if the operational tasks are not executed as planned, the desired outcomes (e.g., service quality) are less likely to be realized resulting in the exposure of an organization to operational risks. To date, the literature pertaining to OI relies heavily on the notion of reliability particularly in manufacturing settings characterized by machine-based production systems. While few studies offer …