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Business Administration, Management, and Operations

University of Arkansas, Fayetteville

Supply Chain Management Undergraduate Honors Theses

Theses/Dissertations

2022

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An Investigation Into Dysfunctionality Within Intermodal Transportation With A Minor Focus On Refrigerated Containers, Austin Burgess May 2022

An Investigation Into Dysfunctionality Within Intermodal Transportation With A Minor Focus On Refrigerated Containers, Austin Burgess

Supply Chain Management Undergraduate Honors Theses

This paper will contain a discourse regarding intermodal transportation, with a focus on refrigerated containers. It will also give insight into the current issues facing the intermodal market with a selection of suggestions on how to address them. The discourse will take factors such as cost, service, reliability, capacity, the characteristics of the different modes of transportation, and several other factors into consideration. This shall be accomplished through a qualitative interview series conducted with involved parties with different perspectives. Additionally, quantitative data gathered from industry and governmental resources will assist in the analysis. The output of this paper will be …


Understanding Supply Chain Management: A Necessary Skill For Salespeople?, Lindsey Jetton May 2022

Understanding Supply Chain Management: A Necessary Skill For Salespeople?, Lindsey Jetton

Supply Chain Management Undergraduate Honors Theses

The purpose of this research is to explore phenomena within the experience of consumer packaged goods (CPG) account representatives in customer-facing roles by investigating the impact of supply chain training, experience, and skills on sales role effectiveness in CPG companies. Findings suggest that skills needed for sales include technical competency, excellent communication skills, and the knowledge to keep commitments. Supply chain understanding within their industry impacts these identified skills by removing confusion, improving identification with their company, realistically aligning customer expectations, and building confidence.