Business Commons^™

A Review Of Knowledge Management In The Public Sector: A Taxonomy, Paul J. Mc Evoy, Amr Arisha, Mohamed Ragab

Conference papers

Purpose – Public organisations today face management challenges to cope with current markets in what’s known as a knowledge era. They primarily face adaptive challenges. Changes in communities, markets, business behaviour, competition, and most importantly technology around the globe are forcing all organisations to clarify their strengths, develop knowledge strategies, and learn new ways of managing their human capital. Governmental organisations also exhibit tendencies towards unusual and bureaucratic cultures mired in hierarchical structures, which create peculiar challenges that confront Knowledge Management (KM) efforts within the public sector. As public firms attempt to effectively manage their knowledge, organisational culture and structure …