Business Commons^™

Outsourcing: A Way To Improve The Responsiveness And Agility Within The Organisation, Aoife O'Riordan, Edward Sweeney, Austin Smyth

Conference papers

Outsourcing or offshoring as it is now known has been around for many decades. In the beginning it
was only very peripheral activities that were outsourced, blue collar (lower skilled) work but this is now all changing with the outsourcing of white-collar jobs. Historically, outsourcing was used when
organisation could not perform to world-class excellence in all sectors of the organisation due to
incompetence of staff and/or management, lack of capacity, financial pressures, and/or technological
pressure. The research currently underway is initially focusing on a literature review of current outsourcing applications in the market place. From the literature review, a …