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Full-Text Articles in Business
The Soul Of The Firm (Phoenix), C. William Pollard
The Soul Of The Firm (Phoenix), C. William Pollard
C. William Pollard Papers
Delivered at the Activating Your Firm's Service Culture Symposium (Phoenix), this speech outlines Pollard's theory of the corporate soul, which is most clearly defined as the people who make up the organization. According to Pollard, proper recognition of the firm's soul requires a certain kind of leadership, one defined by both service and sacrifice.
Servant Leadership - A Look At Values In The Marketplace, C. William Pollard
Servant Leadership - A Look At Values In The Marketplace, C. William Pollard
C. William Pollard Papers
In this speech to the members of the German-American Chamber of Commerce (Hotel Intercontinental - Chicago), Pollard reflects upon the uncertain economic and socio-political climate of the mid-1990s. He posits that institutions might move forward despite such uncertainty if only their leaders understand themselves as servants charged with the holistic well-being of the organization's employees.
The Leader Who Serves (Washington, D.C.), C. William Pollard
The Leader Who Serves (Washington, D.C.), C. William Pollard
C. William Pollard Papers
In this speech at the Eighth Annual National Conference on Federal Quality (Washington Hilton and Towers), Pollard details the main contours of servant leadership. In particular, he focuses on how servant leadership not only influences the ethos of the workplace but also affects the very lives of the corporation's employees.