Business Commons^™

Exploring The Effects Of Persuasive Designs Of Intelligent Advice-Giving Systems On Users’ Trust Perceptions, Advice Acceptance, And Reuse Intentions, Tian Yu

FIU Electronic Theses and Dissertations

With artificial intelligence (AI) penetrating into a broad range of industries in the current age, it has an impact on our daily living in a more and more profound way. Interacting with AI-based systems for advice has become a common practice as well. As advice-giving systems (AGS) become more cognitive and human-like, they can influence users’ decision-making to a new level. Therefore, it becomes increasingly important to explore this new type of intelligent system and examine how users perceive and react to the system’s persuasive influence. Based on the persuasion knowledge model, this paper identifies various persuasive designs (anthropomorphic features, …

Corporate Response To The 2020 Police Killings - Effects On Job Satisfaction And Organizational Commitment, Selena N. Seabrooks

FIU Electronic Theses and Dissertations

The study sought to investigate the relationships between corporate response to the 2020 police killings and job satisfaction, corporate response and organizational commitment, and the relationship between job satisfaction and organizational commitment. The study also tested how those relationships were moderated by race, gender, and political affiliation.

A structural equation model was used to test the relationships. Three structural models with differing items were used to measure the corporate response construct. The baseline model used a mix of items from the internal corporate response and the brand activism scales. Two other structural models, one with only the internal corporate response …

A Look At Contributing Factors That Affect Female Underrepresentation In Management, In The United States, Nushine W. Hosseini

FIU Electronic Theses and Dissertations

This study examines contributing factors that affect female underrepresentation in management, in the United States (U.S.), within the U.S. workforce. The primary variables of interest are intrinsic motivation, work life balance and organizational climate support, which have typically not been reviewed in depth, in prior research.

Using a framework of varied theoretical approaches, this research studies the relationship between the above-mentioned constructs and gender effect, as related to interest in career advancement opportunities and female leadership underrepresentation within organizations.

The results of this study further validate existing research and highlights the importance of establishing programs, geared towards shifting mindsets and …

Is Generational Diversity Good For Engagement? Generational Diversity's Moderation Of The Relationship Between An Employee's Perception Of Leadership Effectiveness And Their Own Engagement, Matthew J. Baumann

FIU Electronic Theses and Dissertations

This dissertation manuscript is rooted in the notion that an employee’s perception of their immediate supervisor’s leadership effectiveness, and the associated social exchange, are significant contributors to their engagement. Engagement, when consistently elevated, results in positive organizational outcomes. While perceived leadership effectiveness and engagement present a relatively intuitive connection, other less clearly defined factors might moderate this relationship. These factors include a myriad of supervisor and employee traits and behaviors, many of which represent levels and dimensions of diversity. Diversity, when misunderstood and subsequently over or underestimated, can result in unforeseen impact to organizational outcomes. One critical diversity construct is …

Hiring People With Disabilities From An Employer’S Perspective And Organizational Citizenship Behavior, Claude B. Kershner Iv

FIU Electronic Theses and Dissertations

When employers hire people with disabilities, collective behavioral change occurs within organizations. Specifically, attitudes towards people with disabilities improve through professional interventions and encourage organizational citizenship behavior. Previous studies have demonstrated the economic and client-focused impact of hiring people with disabilities — resulting in a tested model of competitive integrated employment. This study indicates that — when organizations employ best practices when integrating people with disabilities into the workplace — there is a performance-based behavioral change in non-disabled employees.

This study uses intergroup contact theory and social exchange theory to develop a model and a corresponding survey instrument that measures …

Psychological And Agentic Effects Of Human-Bot Delegation In Open-Source Software Development (Ossd) Communities: An Empirical Investigation Of Information Systems Delegation Framework, Spurthy Dharanikota

FIU Electronic Theses and Dissertations

Bots are agentic AI that automatically interact with software developers, also known as contributors, to coordinate work in open-source software development (OSSD). The proliferation of bots in OSSD communities like Kubernetes led them to become the disruptive new teammates central to the coordinating mechanisms for implementing source code changes using pull requests. These bots provide procedural rationality and enhance predictability in OSSD communities akin to clerks and managers in traditional organizations. However, despite acknowledging the criticality of the bots’ agentic role in coordinating the OSSD, research on the OSSD dynamics in the Information Systems literature has failed to reveal …

Studying The Executive Perception Of Investment In Intelligent Systems And The Effect On Firm Performance, Noel Romesh Wijesinha

FIU Electronic Theses and Dissertations

This research was conducted to examine the relationship between investment in intelligent systems resources and capabilities (based on artificial intelligence and machine learning algorithms) and the effect on company performance. Despite existing research on the benefits of adopting intelligent systems, companies have been slow to adopt as there is lack of research on intelligent systems use cases that will increase firm performance. This research study used resource-based view (RBV) and dynamic capabilities (DCF) theory to investigate firms’ investment in intelligent systems resources that build intelligent systems capabilities and the association to organization performance dimensions, revenue and profits. To answer this …

Assessment Of Factors Affecting Dropout Intentions During The First Year In A Modeling School, Mauro Echeverri

FIU Electronic Theses and Dissertations

To date, there has been little research done on student dropout rates in modeling schools. This quantitative study utilizes applied research methods to analyze 138 female students in STAGE, a modeling school, where most students are between the ages of 11 and 18 years old. This study aims to examine why students drop out during their first year of study. The model utilized in this research integrates variables derived from Vincent Tito’s theory of departure, in addition to other variables not included in this theory like the parental support impact on extracurricular activities. Correlations analyses were used to assess the …

Closing The Gap In Career Selection Pathways: Factors That Influence Career Indecision Of High School Students In The Us., Juan Carlos Rey

FIU Electronic Theses and Dissertations

Based on Donald Super’s Developmental Self-Concept theory, Osipow’s theory of career development, Crite’s career maturity theory, and Bandura’s social cognitive theory; this study observes the impact of Self-Efficacy (specifically Career Decision Self-Efficacy) on Career Indecision in high school students of the United States by applying the Career Decision Self Efficacy scale (CDSE) (Taylor and Betz, 1983), and the Career Decision Scale (CDS) (Osipow, 1987) to a sample 250 high school students. A comprehensive study of the major theories related to career development is performed as well as an analysis of relevant factors that impact career decision. When applied in educational …

An Examination Of Job Resources And Self-Determination In Employees' Job Involvement, Hernan Morales

FIU Electronic Theses and Dissertations

As employees and organizations continually strive to do more with less, the employer must remain an active partner in understanding the nature of their employee’s job involvement for its competitive advantage. The main objective of this research is to evaluate the influence of several work characteristics and motivational forces on job involvement. The study used a quantitative methodology. The sample of the current study was composed of 214 subjects. The reliability and factor structure of the scales used were evaluated and validated. The main results showed that intrinsic and prosocial motivations significantly influenced individual job involvement. Moreover, the results show …

Near Field Communication Payment Technology Usage: A Jamaican Consumer Perspective, Tamiko Sadler

FIU Electronic Theses and Dissertations

This study investigates the effect of perceived usefulness, perceived ease of use, trust, security concern, and social influence on Jamaican consumers’ willingness to use near field communication enabled credit/debit cards. The study builds on the unified theory of acceptance and use of technology (UTAUT) theory framework (Venkatesh et al., 2003).

A quantitative method was used, and the model tested via a survey that had 408 completed survey responses from a local online crowd-sourcing market. Statistical analysis of the data confirms perceived usefulness, perceived ease of use, trust, security concern, and social influence had significant impact on consumer’s intention to use …

Degree Of Technology, Adequacy Of Infrastructure, And Stimulus Rainy-Day-Fund As Determinants Of A Firm’S Performance During A Pandemic, Palpouguini G. Idani

FIU Electronic Theses and Dissertations

This research aims to use a quantitative research method to measure the degree of technology, adequacy of infrastructure, and stimulus/rainy day fund as determinants of a firm’s performance during a pandemic. The paper draws from the contingency theory, which focuses on situational variables and leadership styles for effective leadership in managing events. The theory describes that “there is no single right method of doing things and it’s the context which decides the best approach” (Kureshi, 2013). Leaders guide every innovation and change in an organization for the purpose of self-enhancement (Özkan, et al., 2017). Although abundant research exists on managing …

The Relationship Between Perceived Organizational Support, Perceived Career Mobility, Job Satisfaction, And Organizational Commitment On Job Performance, And Turnover Intentions, Everod A. Davis

FIU Electronic Theses and Dissertations

This research was intended to develop and test a model that examines the influence of perceived organizational support, perceived career mobility, job satisfaction, and affective organizational commitment on contextual job performance and turnover intentions. To do so, the study integrates three major theories to help explain the hypothesized relationships. For example, drawing on the concept of organizational equilibrium (March & Simon, 1958), which provides the foundational literature on turnover intentions, we use social exchange theory (Blau, 1964; Homans, 1961; Thibaut & Kelley, 1959) to explain the influence of perceived organizational support. Theories of human capital and economic opportunity are used …

Factors Impacting Supply Chain Performance During Humanitarian Assistance/Disaster Response Operations, Walter Ismael Diaz

FIU Electronic Theses and Dissertations

This study explored the factors that affect supply chain performance during humanitarian assistance and disaster response operations. We examined the following theoretical coordination nodes, resource sharing, standardization of operations, joint logistics effort, and postponement on humanitarian supply chain performance. We collected survey data from 207 military and civilian logistics practitioners. Data were used to test a conceptual model, using linear regression with each direct effect relationship and moderating relationship tested. Results reveal the positive direct effect of standardization of operations and joint logistics effort on supply chain performance. However, standardization of operations’ effect on supply chain performance is weakened by …

Perceived Entrepreneur Quality And Company Performance: A Study Of Accelerator Impact On Startups., Henry Canfield

FIU Electronic Theses and Dissertations

When talking about entrepreneurship, an immense ecosystem appears, from startups success and funding, to public policies and the entrepreneur itself. This applied research study the entrepreneur’s characteristics, using as guide the Traits, Skills and Motivation model from Baum and Locke (2004), within a selected group of entrepreneurs that are part of Accelerator programs, focused to understanding the accelerator contribution to the entrepreneur and its company growth. The study was developed by a qualitative phase with semi-structure in-depth interviews with these entrepreneurs and accelerator’s executives, resulting in rich data coded using Nvivo software, and serving as base for the model design …

Three Essays On Us Pension Plans, Robinson Reyes Pena

FIU Electronic Theses and Dissertations

This dissertation examines the concerning funding situation of US State Pension Plans.

In the first essay we explore the conflict between pension plan managers and financial theory pertaining to the discount rate of future liabilities. Pension plans currently use overstated discount rates, achieving a seemingly healthier funding at the cost of future underfunding. Conversely, during periods of zero-interest-rate policy (ZIRP), the proposals of a US Treasuries discount rate would result in overstated funding gaps and stylized contribution increases. We resolve such a limitation of Treasuries by proposing an alternative discount rate set by the most conservative risk assessment among risky …

The Impact Of Family Member Ceo Demographics On Entrepreneurial Orientation And Financial Performance In Family Firms, Jaly Vibeth Chea Menéndez

FIU Electronic Theses and Dissertations

Drawing on the upper echelons theory, this study investigates how entrepreneurial orientation is impacted by the family member CEO's demographic characteristics (age, gender, educational level, tenure, and generation) and how entrepreneurial orientation (innovativeness, proactiveness, and risk-taking) influences the family firm's financial performance. The model was empirically tested with survey data of 1314 family firms CEO respondents from 33 countries worldwide using data from the "Successful Transgenerational Entrepreneurship Practices Project" (STEP Project) applying Partial Least Squares analysis.

Moreover, it was considered the moderating effect of national culture (uncertainty avoidance and gender egalitarianism). The findings highlight no significant relation from any of …

The Relationships Between A Benevolent Paternalistic Managerial Behavior, Employee Perceptions Of A Caring Ethical Organizational Climate And Affective Organizational Commitment In Mexico, Alejandro Miguel Delaney Dr.

FIU Electronic Theses and Dissertations

Drawing upon social exchange theory and extant literature on climate and leadership, the goal of this research was to look at the role of employee perceived ethical organizational climate as a potential mechanism through which a benevolent paternalistic leadership style relates to employee affective organizational commitment in Mexico. The research is guided by the following major question: What is the relationship, if any, between benevolent paternalistic managerial behavior, employee perceptions of ethical organizational climate, and affective organizational commitment in Mexico? The study sample consisted of 152 retained subjects, all of whom had a confirmed substantial working experience within Mexico. The …

Fixed Effects Estimation Of Private Health Insurance Influence On Factors Affecting Workplace Outcomes: Survey Of Income And Program Participation Analysis, Scott Phillips

FIU Electronic Theses and Dissertations

As a critical component of thriving administrative culture and management, I find the need to improve workplace outcomes by better understanding factors that influence worker demographics and employment characteristics influenced by private health insurance. As such, I conducted this quantitative longitudinal, panel survey analysis on Survey of Income and Program Participation (SIPP) variables. Fixed effects regression is employed to analyze the factors among the two predictors and one outcome variable. The interactions among the thirteen variables tested and mediation from private health insurance are examined and substantiated via a series of Sobel tests. Results showed that independent variables of employment …

Is Price Why Students Don't Get Their Books? Undergraduate Acquisition Of Class Materials, Joseph Todd Patton

FIU Electronic Theses and Dissertations

A study of the acquisition of assigned textbooks and materials was conducted among 1,333 active undergraduates, exploring the widely reported phenomenon of two-thirds of students not getting all the books and materials assigned to them in their college classes. Current research focuses on high textbook & materials prices as the reason why students do not get assigned materials, and government policies are focused on bringing down these prices. This study’s major focus was investigating whether it is true that high prices explain why undergraduates do not get their assigned class materials. The findings suggest that price is not the reason …

Examining The Relationships Between Factors Of Employees’ Perceptions Of Knowledge Worker Productivity, Psychological Well-Being, And Performance, Walter Liu

FIU Electronic Theses and Dissertations

Peter Drucker, known as the “father of modern management”, suggested that the most valuable asset of a 21^st-century institution would be knowledge workers and their productivity. Since then, there has been a steady shift from manual work to knowledge work over the past several decades and with it, an interest in knowledge worker productivity. A 2013 study identified six factors with the highest association regarding the performance of knowledge workers. Drawing on insights of relational cohesion theory, social exchange theory, transactive memory systems theory, goal setting theory, social network theory, and Fredrickson’s (1998, 2001, 2004) broaden-and-build theory, the …

The Effect Of Socialization Practices And Onboarding On Newcomer Adjustment And Turnover Intention, Alex George Vilayil

FIU Electronic Theses and Dissertations

New employee (newcomer) turnover is a severe problem in many organizations and inevitably leads to both operational and financial concerns. The hospitality industry, in particular, faces this challenge and struggles with acquiring and retaining talent. Studies have suggested that many newcomers leave their job due to inadequate socialization efforts on the employer’s part. While several researchers have explored the relationship involving newcomer onboarding and turnover intention, the hospitality domain lacks research investigating the effect of socialization practices on turnover intention. This study attempts to fill this void by exploring the effectiveness of four different socialization practices on onboarding success and …

A Grounded Theory Study Of Leadership Mechanisms For Customer-Orientation Organizational Change, Maria C. Gonzalez

FIU Electronic Theses and Dissertations

Organizational leaders are spearheading change as an engine to reshape corporate cultures for novel purposes, redefining the significance and meaning of generating value through customer-oriented companies, emphasizing what is most important and relevant to customers. Capitalizing on the value of customer-orientation entails attention toward continuously improving it. The purpose of this study is to explore and explain the dynamics of increasing customer-orientation as an organizational change in a business-to-business technology company setting from the perspective of organizational leaders.

By engaging change leadership experts through a grounded theory qualitative research approach, the study resulted in a substantive theory with a set …

Towards A Model For Public Private Partnership (P3) Success: Understanding The Critical Success Factors Of Public Private Partnerships (P3s) For Local Government Services And Infrastructure Delivery, Antonio M. Lopez

FIU Electronic Theses and Dissertations

This study focuses on the identification of factors that influence the success of Public Private Partnerships (P3) for local government service and infrastructure delivery. A framework is presented integrating economic, relationship, and project management P3 critical success factors (CSF) identified from previous literature together with public agency entrepreneurial orientation introduced as a potential critical success factor which has been absent in previous P3 CSF literature. Also, the framework examines how external stakeholder influence from the government, private sector, and the end user moderates these success factors. Public administrators from municipalities and counties in Florida provided their perceptions of these critical …

Gen Z And Millennials In The Workplace: How Are Leaders Adapting To Their Short Attention Span And How Will They Keep Them From Leaving A Qualitative Study, Maribel Rachel Diz

FIU Electronic Theses and Dissertations

There is a new type of employee entering the workforce that is a true digital native with allegedly the shortest attention span known as Generation Z. Coupled with millennials, they will dominate the workforce. The problem investigated is the effects of short attention spans in the workplace and how this is being magnified by the incoming Generation Z cohort and existing millennials. Companies will need to adapt to short attention spans, along with what will engage and retain these two cohorts. The purpose of this qualitative study is to explore both generations as there are no current studies with this …

How Does Stakeholder Engagement And Social Capital Influence Project Performance Outcomes?, Jesus J. Arias

FIU Electronic Theses and Dissertations

Institutions achieve organizational objectives through the legitimization of projects, project organizational culture, and its project actors. These objectives can either mitigate against risk and/or create advantage or opportunities for the organization. This paper reveals how relationships between project actors such as project team members, project managers and project sponsors, influence project performance outcomes. Stakeholder engagement and social capital between project actors are crucial contributors to project performance outcomes as well as completing projects on time, on budget, and within scope. Research also indicates that organizations continue to fail to achieve project outcomes when not taking into consideration the importance of …

Understanding The Cultural Factors To Build Innovation In Organizations, Ranjeet Deshmukh Fiu

FIU Electronic Theses and Dissertations

Radical innovation is the key for organizations to reinvent themselves and becoming successful in competitive international markets. Compared to other types of innovation such as incremental which focuses on customers’ immediate needs, radical innovation offers a company unprecedented customer benefits and the ability to create new businesses and markets. Research from literature has shown that cultural factors play an important role in the successful integration of radical innovation efforts. Using the Adhocracy and Market Orientation components within the Competing Values Framework, I developed a testable model of the relationship between cultural factors and radical innovation. The study involved 4 constructs …

Managerial Control Effects On Information Security Policy Compliance Intentions: Considerations Of Formal And Informal Modes Of Control, Shaun Eric Stewart

FIU Electronic Theses and Dissertations

With the continued advancement in computer and digital technologies, companies, institutions, and organizations worldwide have leveraged new information technology to increase efficiency and effectiveness for all aspects of their business functions. Oftentimes, the information processed and stored on information systems poses an information security risk to the organization, employees, and clients alike. Therefore, a comprehensive and effective information security management program is essential to protecting data from accidental or intentional exposure to actors who wish to gain access to data to make a profit by selling the information to the highest bidder, utilize the stolen data for their own internal …

The Effects Of Population Diversity On The Economic And Household Welfare Of Metropolitan Areas In The U.S., Liria M. Litano

FIU Electronic Theses and Dissertations

The purpose of this paper was to understand the impact of population diversity on household and economic welfare in all the Metropolitan Statistical Area (MSA) in the United States of America (U.S.). We focused on positive views concerning the relationships between population diversity and factors such as human capital, knowledge, and innovation. We established economic growth factors using the Endogenous Growth Theory, which stated that human capital, innovation, and knowledge were significant contributors to economic growth (Romer, 1994). We argued that population diversity affected these contributors; therefore, it helped to create economic growth.

From a human capital perspective, population diversity …

The Effect Of Cross-Functional Integration On Organizational Performance: A Look At Collaboration, Coordination, And Communication, Loraine A. Jackson

FIU Electronic Theses and Dissertations

Cross-functional integration (CFI) in organizations involves a sequence of integrated tasks and activities across multiple departments and units. Modern organizations are hierarchical and have separated functional departments. This may lead to limited reciprocal communication and poor coordination. Work is often divided, categorized, and poses a challenge for CFI personnel to be practical. This challenge continues as technology and organizational structures change.

This study is to investigate the effect of CFI on organization performance. The study also looked at CFI from a triadic level of analysis, a broader perspective involving several functional units and processes within the organization. Specifically, this study …