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Full-Text Articles in Business

Organizational Conflict Navigation: Building A Comprehensive Conflict Management Course, Beth Polin Mar 2017

Organizational Conflict Navigation: Building A Comprehensive Conflict Management Course, Beth Polin

EKU Faculty and Staff Scholarship

Conflict situations are unfortunately a naturally occurring phenomenon in the workplace. Whether it is an employee not voicing concerns because of fear of retaliation, team members not trusting one another, or companies negotiating terms of an agreement, conflict situations are ubiquitous. Because no organization is immune to conflict, employees must enter the workplace equipped with the knowledge, skills, and abilities (KSAs) to appropriately navigate such situations. Companies recognize this need and call for graduates to possess this unique set of soft skills (e.g. Buhl, nd), as much efficiency can be lost when employees are focused on conflict and not its …


Managing A Large Scale Project: Using Strengthsfinder In The Website Redesign, Laura Edwards, Cristina Tofan Sep 2016

Managing A Large Scale Project: Using Strengthsfinder In The Website Redesign, Laura Edwards, Cristina Tofan

EKU Faculty and Staff Scholarship

After doing a library-wide StrengthsFinder assessment that highlighted the strengths of its individuals, EKU Libraries decided to put this strategy into practice by applying it to one of the most complex projects in the life of an academic library: the website redesign. This decentralized approach allowed project managers to align strengths-based teams with phases of the redesign that would most benefit from that team’s unique strengths.


Manager In The Making: Learning To Manage People, Projects, And Time, Laura Edwards, Cristina Tofan Sep 2016

Manager In The Making: Learning To Manage People, Projects, And Time, Laura Edwards, Cristina Tofan

EKU Faculty and Staff Scholarship

In addition to keeping their own professional skills up to date, new managers need to learn quickly how to think strategically, delegate, and successfully supervise and lead their staff. In most cases, these skills are learned on the job, without prior training or with limited mentoring. We will draw on what we learned from the literature and from our own experience to illustrate the skills that we feel contribute the most to the making of a great manager and, ultimately, an effective leader.