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Business Administration, Management, and Operations

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California State University, San Bernardino

2005

Malcolm Balridge National Quality Award

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Analyzing Three Quality Management Systems In Relation To The Malcolm Baldrige National Quality Award, Jeremiah Worthington Jan 2005

Analyzing Three Quality Management Systems In Relation To The Malcolm Baldrige National Quality Award, Jeremiah Worthington

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This paper explores different quality management systems (QMS) and correlates their value in achieving success as measured by the Malcolm Baldrige Award. The three major quality management systems were reviewed, International Organization of Standards (ISO), Total Quality Management (TQM) and Six Sigma. Quality management systems are the single most powerful tool that a company can establish to create a sucessful organization.