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Full-Text Articles in Business
Introducing Competencies In Organizations, Henk Plessius, Anand Sheombar, Pascal Ravesteyn
Introducing Competencies In Organizations, Henk Plessius, Anand Sheombar, Pascal Ravesteyn
Communications of the IIMA
In the fast-changing world of IT, relevant competencies are getting more important as these determine how successful you can function in practice. As a consequence, organizations are introducing competency frameworks like the European e-Competence Framework (e-CF, 2014) in their IT departments. However, for many organizations it is unclear what good practices and pitfalls are when introducing such a framework. In this paper this topic is studied by analysing 13 interviews with IT- and HR-managers who are (or recently have been) involved in a transition towards the use of competencies with their IT-staff.
Exploring Qualia In Service Experience – A Case Study Of The Cultural Creative Hotels In Taiwan, Chun-Liang Chen
Exploring Qualia In Service Experience – A Case Study Of The Cultural Creative Hotels In Taiwan, Chun-Liang Chen
Communications of the IIMA
The objective of this research is to construct a qualia service experience design model for new-style cultural creative hotels and to explore how new-style cultural creative hotels can establish the qualia service experience. It further analyzes the key factors of creating qualia experience for new-style cultural creative hotels, offering it as a reference for enterprises which expect to enhance their competitiveness using the qualia experience. This research has chosen the HOTELDAY+ Group – the biggest cultural creative design hotel chain store brand in Taiwan to conduct the qualitative case study. The outcomes of the research show that cultural creative hotels …
Improving The Assessment (Assurance Of Learning) Processes, Chittibabu Govindarajulu, Jim Murphy
Improving The Assessment (Assurance Of Learning) Processes, Chittibabu Govindarajulu, Jim Murphy
Communications of the IIMA
Strategically located in downtown Denver, this state university is a popular destination for working adults and traditional students alike to get a quality education. The university’s College of Business was first accredited by the Association to Advance Collegiate Schools of Business International (AACSB) in spring 2016. Five undergraduate programs and one graduate program in Accounting were accredited; an undergraduate program in Economics was excluded from AACSB review. Since the initial accreditation, the college added three undergraduate degree programs and a second graduate program (MBA). AACSB standards stipulate assessing general knowledge & skills and subject-specific knowledge & skills for each program. …