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Time To Get Technical About Technical Services: Reorganizing Technical Services At Bowling Green State University, Patricia Falk

OVGTSL 2023: Ongoing Challenges, Creative Solutions

Technical Services in libraries has been undergoing changes in the past ten years and Bowling Green State University (BGSU) is no exception. Changes in technology, processes, and attrition in staffing have been just a few of the reasons for this significant change. University Libraries (UL) at BGSU has recently made a change in its organizational structure that has been affected by some of these factors. Previously, our Technical Services area included numerous classified staff catalogers, a head of cataloging, head of serials, head of acquisitions, an e-resources librarian, and several other support staff members to assist with processing and cataloging …

An Odyssey: Merging Two Interlibrary Loan Departments Into One (Lighting Talk), Courtney Taulbee, Amanda Williams

OVGTSL 2023: Ongoing Challenges, Creative Solutions

Lightning Round #2

During the 2021/2022 fiscal year, the University of Kentucky Libraries decided to take the opportunity to make service updates while workflow was altered or restricted by the pandemic. The Main Campus and Medical Center Interlibrary Loan/Document Delivery services at the University of Kentucky Libraries merged in order to streamline services and resources for both our patrons and staff. Having assessed this idea in the past, it was determined that this would be a suitable time to implement this change. Some of the highlights include merging OCLC symbols, reorganizing staff responsibilities and workflow, centralizing the patron interface, and …

Managing A Large Scale Project: Using Strengthsfinder In The Website Redesign, Laura Edwards, Cristina Tofan

EKU Faculty and Staff Scholarship

After doing a library-wide StrengthsFinder assessment that highlighted the strengths of its individuals, EKU Libraries decided to put this strategy into practice by applying it to one of the most complex projects in the life of an academic library: the website redesign. This decentralized approach allowed project managers to align strengths-based teams with phases of the redesign that would most benefit from that team’s unique strengths.

Manager In The Making: Learning To Manage People, Projects, And Time, Laura Edwards, Cristina Tofan

EKU Faculty and Staff Scholarship

In addition to keeping their own professional skills up to date, new managers need to learn quickly how to think strategically, delegate, and successfully supervise and lead their staff. In most cases, these skills are learned on the job, without prior training or with limited mentoring. We will draw on what we learned from the literature and from our own experience to illustrate the skills that we feel contribute the most to the making of a great manager and, ultimately, an effective leader.