Open Access. Powered by Scholars. Published by Universities.®
- Keyword
-
- Diversity (2)
- Workforce experience (2)
- Agility (1)
- Communication (1)
- Community (1)
-
- Continuum of Care (1)
- Equity (1)
- Evidence (1)
- Frontiers. (1)
- Hope (1)
- Innovation (1)
- Leadership (1)
- Listening (1)
- Loyalty (1)
- Patient and Family Partnership (and Engagement) (1)
- Perceptions (1)
- Person-Centeredness (1)
- Quality (1)
- Reputation (1)
- Safety (1)
- Simplicity (1)
- Staff experience community experience (1)
- Strategy (1)
- Turnover (1)
Articles 1 - 3 of 3
Full-Text Articles in Business
The Frontier For Human Experience Is Closer Than We Think, Jason A. Wolf
The Frontier For Human Experience Is Closer Than We Think, Jason A. Wolf
Patient Experience Journal
When we think of frontiers, we think of boundaries between the known and unknown, the edge we see in the distance, something that is always just over the horizon. Yet when we step into what was once the frontier, the horizon moves on us, with new distances to cross, edges to reach. It is this dynamic of frontiers, wrapped in our individual and shared experiences of the last few years that shape this very special issue. It is also why now more than ever frontiers are an important part of our transformation. Frontiers that push us beyond where we can …
Building On A Decade Of Hope: Why We Must Champion The Human Experience, Jason A. Wolf
Building On A Decade Of Hope: Why We Must Champion The Human Experience, Jason A. Wolf
Patient Experience Journal
The pages of PXJ have served a primary purpose, to expand the evidence on patient experience and push the boundaries of innovation in this critical work. But through this commitment, PXJ has seen much more happen. The contributions of our thousands of authors, reviewers and editors have also fostered an environment of connection. PXJ has emerged as something more than just a journal. It has become a place for conversation. It has served as a conduit for expanding excellence in practice. It has fostered new thinking. And it has broadened our global community. There is something very special found on …
Human Experience Is Not A Line Item, Jason A. Wolf
Human Experience Is Not A Line Item, Jason A. Wolf
Patient Experience Journal
Our humanity is fundamentally defined in context with others, in our relationships that reinforce or bend who we are, in the interactions through which we wither or grow. It is these interactions that rest squarely at the heart of the healthcare experience. For over a decade, we have defined experience in The Beryl Institute community as the sum of all interactions, shaped by an organization’s culture that influence patient perceptions across the continuum of care. The power of the simple, yet significant nature of these words reinforces the idea that experience happens primarily at the touch point between people. …