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Arts and Humanities

Seattle Pacific University

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2022

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Full-Text Articles in Business

The Servicemaster Company As A Model For Bam Startups, Larry W. Sharp Jan 2022

The Servicemaster Company As A Model For Bam Startups, Larry W. Sharp

Pollard Research Fellowship Papers

A template/typology for Business as Mission startups using the redemptive methodologies of ServiceMaster, which focused on the people-first development of the employee, with a focus on areas of the world which restrict free speech.


Managing Diversity At Servicemaster, Maria Lai-Ling Lam Jan 2022

Managing Diversity At Servicemaster, Maria Lai-Ling Lam

Pollard Research Fellowship Papers

ServiceMaster developed their capacity of managing diversity in diverse global workforce, workplace, and marketplace through their deep-rooted four objectives: Honor God in all we do, help people to develop, pursue excellence, and grow profitability. The leaders used these four objectives to make quality decisions in the midst of differences, similarities, and the related tensions and complexities. The leaders practiced the concept of “shingles on a roof”, exemplified the characteristics of diversity-mature individuals, advocated the integration-learning perspective of diversity, developed religious inclusivity, promoted minorities and women as leaders, developed a teaching and learning organization culture. Managing diversity at ServiceMaster were embedded …