Business Commons^™

Exploring Customer Relationship Management In Two Private Hospitals In Kuwait, Yassmin Diab

BAU Journal - Health and Wellbeing

The private hospital industry in Kuwait is an important contributor in the economy of the country. There has been a major increase in the number of private hospitals and clinics in the past four years, and more hospitals are launching new services in the private healthcare sector. In order to succeed in this sector, it is important for an organization to focus on Customer Relationship Management (CRM) for thriving in the competitive market. A customer relationship management strategy is believed to give a competitive edge to hospitals, as customers nowadays make their decisions based on the type and strength of …

The Integral Of Education Technology In The Society, Prof. Iwasan D. Kejawa Ed.D

School of Computing: Faculty Publications

Abstract

Are there ways people can better utilize technology to suit their needs in the society of ours? It has been inferred that without technology, our lives would be miserable. The societal factors of using technology are an important area of the technical education system in the world. Are we really learning and using technologies to our advantage? Does technology provide the necessary ingredients or proper ways for the education of all in the society? A look into what constitutes the means and how technology education can be improved and be implemented is explored and emphasized in this work. The …