Business Commons^™

Hands On Learning Of Automated Accounting Information Systems In The Cloud?, Mary Kay Copeland

Business Faculty/Staff Publications

No abstract provided.

Pedagogy And Strategies To Maximize Learning In On-Line Courses - Benefits, Limitations And Best Practices Of Online Coursework, Mary Kay Copeland

Business Faculty/Staff Publications

No abstract provided.

Improving Organizational Financial Outcomes Through Flexible Leadership, Mary Kay Copeland

Business Faculty/Staff Publications

The importance of both managing and leading is not a new concept. What is lacking is how each is interrelated, what components of each are critical and what combination of leadership and management skills can lead to improved leader effectiveness and organizational financial performance. The Flexible Leadership Theory (FLT) posits that key executives that are flexible leaders are: (a) more effective leaders and (b) able to strategically lead their organizations to achieve greater financial outcomes (Yukl, 2005, 2008). To date, a measurement tool to assess a leader’s propensity to be a flexible leader has not been developed and validated. This …

A Research Framework For Measuring Multiple Bottom Lines, Mary Kay Copeland

Business Faculty/Staff Publications

This paper presents a proposed framework for measuring multiple bottom lines (MBLs). MBL is a term that describes a company’s desire to not only measure its financial bottom line, but additionally create measures for important, non-financial initiatives and outcomes. The MBL concept evolved as corporate citizenship advocates argued that simply measuring a entity’s bottom line to determine whether the company was successful was not sufficient. Corporate Social Responsibility advocates argued that to truly measure a company’s achievements, the full impact of their efforts on society and the environment also needed to be computed. It was argued that each area of …

Assessing And Measuring Financial And Accounting Consulting Success: A Case Study Providing A Proposed Assessment Methodology, Mary Kay Copeland

Business Faculty/Staff Publications

Executive Summary:

The technology explosion coupled with global expansion, intensified competition and a volatile economy has challenged many service organizations to consider cost-effective ways to distinguish themselves from their competition. Research and empirical evidence has suggested that delivering outstanding, client-focused service is a successful differentiating strategy that has a high probability of improving the company’s bottom line. Measuring and improving service quality is a challenge for most organizations. Research on measuring service quality outlines that companies should seek to understand their customers’ expectations and then work to meet or exceed them. This analysis reviews the service quality of ABC Consulting, …

Sustainability And Measuring What Matters - A Research Framework For Measuring Multiple Bottom Lines, Mary Kay Copeland

Business Faculty/Staff Publications

No abstract provided.