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Case 12 : Health Operations In Emergencies (Hope), Yoshith Perera, Leonardo Hernandez, Ciro Ugarte, Ava John-Baptiste
Case 12 : Health Operations In Emergencies (Hope), Yoshith Perera, Leonardo Hernandez, Ciro Ugarte, Ava John-Baptiste
Western Public Health Casebooks
Dr. Harry Leonardo is the Manager of the Emergency Operations Center (EOC) at the Pan American Health Organization (PAHO) in Washington D.C. The EOC coordinates emergency relief efforts during disaster response in the PAHO region. Dr. Leonardo has developed an information-sharing platform, Health Operations in Emergencies (HOPE), to facilitate communication, enhance situational awareness, and promote collaboration amongst the stakeholders involved in disaster response. Professionals within the EOC and PAHO have reservations about HOPE. The platform has great potential, but it is unclear to what extent the relevant stakeholders have been involved in its development. Dr. Leonardo must make the best …