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Engaging Parents In System Design To Reduce Loss To Follow-Up, Dana V. Yarbrough, Kathleen Watts, Daphne Miller, Susan Murdock Nov 2018

Engaging Parents In System Design To Reduce Loss To Follow-Up, Dana V. Yarbrough, Kathleen Watts, Daphne Miller, Susan Murdock

Journal of Early Hearing Detection and Intervention

This article provides an overview of Virginia’s 1-3-6 Family Educator Project involving the induction and integration of parents of children who are deaf or hard of hearing as leaders in systems change, and the investment of Virginia’s Early Hearing Detection & Intervention program in the project. The article describes the role of the 1-3-6 Family Educators and their success in collaborating with audiologists and hospitals, helping parents get timelier rescreenings of infants who did not pass the newborn hearing screening, and providing peer-to-peer support to parents. Details are provided about the 1-3-6 Family Educator Project to allow other states to …


School Board Governance In Changing Times: A School’S Transition To Policy Governance, Katherine Curry, Sean Kinder, Tania Benoiton, Jessica Noonan Jun 2018

School Board Governance In Changing Times: A School’S Transition To Policy Governance, Katherine Curry, Sean Kinder, Tania Benoiton, Jessica Noonan

Administrative Issues Journal

The expansion of the school choice movement and greater flexibility allowed by Every Student Succeeds Act (ESSA) means that education governance is emerging as an important issue for school effectiveness. This longitudinal case study sought to gain an understanding of the implementation of a new governance structure, Policy Governance, in a private, independent school with deeply entrenched culture and patterns of behavior. Findings suggest an immediate positive influence on leadership and culture in the district, including a “trickle down” effect on shared leadership. However, challenges to sustainability indicate that even strict adherence to the model, unanimous support among board members, …


Exploring Workforce Confidence And Patient Experiences: A Quantitative Analysis, Katie M. Owens, Stephanie Keller Apr 2018

Exploring Workforce Confidence And Patient Experiences: A Quantitative Analysis, Katie M. Owens, Stephanie Keller

Patient Experience Journal

Confidence is recognized as one of the most influential factors to affect performance. Individual, leader, and team confidence play essential roles in achieving success and the absence of confidence has been connected with failure. While confidence is not a substitute for competency, it creates trusting relationships, empowerment, and resiliency to persevere when challenges arise. Objective: In this study, we examined workforce confidence in the patient experience and patient perceptions of their experience of care. Methods: We compared responses to the Patient-Centered Excellence Survey (PCES) from 41 United States hospitals, measuring workforce confidence in the patient experience provided, to patient’s ratings …