Digital Commons Network^™

Working Remotely And Corporate Culture Wars In The Post-Pandemic Era, David M. Savino, Danielle C. Foster

Journal of the North American Management Society

Organizational culture is a sacred element of any organization. It is the lifeblood and the guiding force that makes each organization unique in its ability to navigate day-to-day and longer-term perspectives of corporate operations. Strong cultures help identify direction and philosophy and provide confidence in how to proceed to pursue innovative ideas and solve problems. Since 2020, the core value and the strength of many organizational cultures have been tested as a result of the increased reliance on working remotely and the adoption of a hybrid model of business operations not previously utilized to a great degree. While many survived …

Breaking The Transactional Mindset: A New Path For Healthcare Leadership Built On A Commitment To Human Experience, Kirsten Krull, Jerry Mansfield, Jennifer Gentry, Karen Grimley, Barbara Jacobs, Jason Wolf

Patient Experience Journal

Numerous health care publications have focused on the compelling need to improve patient experience and the associated improvements necessary to address workforce well-being. The COVID-19 pandemic exacerbated and illuminated long-standing problems in health care including workforce shortages, inequity in health care delivery outcomes, care provider burnout, and overall societal structural racism.^1,2 The Beryl Institute’s Nursing Executive Council (NEC) manuscript Rebuilding a Foundation of Trust: A Call to Action in Creating a Safe Environment for Everyone³ focused on actions and behaviours to heal relationships and build trust between care providers and leaders with commitments to safety, empathy, shared decision …

Dominant Leadership Themes In The Pauline Epistles, Jaime V. Cortez

The Journal of Values-Based Leadership

Abstract

Paul’s writings in the Bible, although primarily intended to serve spiritual ends, were found to also contain practical leadership wisdom long before these concepts were developed and formalized in secular leadership literature. Seven leadership themes emerged out of this conceptual study, namely: concepts of authority, responsibility, and accountability; the need for personal integrity among leaders, the need to build ethical organizations, situational leadership, fostering unity in diversity, the teaching role of leaders, and ensuring organizational continuity and organizational growth. This paper will benefit leadership theory along the line of increasing confidence in the use of the Bible as a …

Teamwork That Affects Outcomes: A Method To Enhance Team Ownership, Brian Carlson, Richelle Graham, Brad Stinson, Jordan Larocca

Patient Experience Journal

Healthcare is the ultimate team sport, and this case study explores how to build teamwork across teams. The ability for nursing, environmental services and food and nutrition services to work collaboratively to benefit patients is paramount to a patients experience and outcomes. The case study describes how the work was done to build teams and then improved outcomes in both patient and employee experiences. The learnings are applicable to any team setting not just those described in this case study.

Experience Framework

This article is associated with the Staff & Provider Engagement lens of The Beryl Institute Experience Framework ( …

Subtle Leadership: When Referent Power Is Subtly Powerful, Luz E. Quiñones-González

The Journal of Values-Based Leadership

The following research presents the construct of “subtle leadership” in a conceptual discussion as a new way of perceiving and studying leaders of the twenty-first century. Its core objective points toward the conceptualization of “subtle leadership,” sharing a basic definition to provoke discussion and emerging theoretical framework in order to better understand the current organizational reality. Some leadership styles such as servant leadership, shared leadership, and authentic leadership are discussed to compare and contrast them with “subtle leadership,” emphasizing that leadership is viewed as a process and not only as styles or personal traits. Subtle leadership is primarily based on …

The Social Cognitive Model Of Leadership Perceptions: Proposing A Dynamic, Integrated Theory Of Leadership Identification And Appraisal, Leah Howard, Justin Travis

University of South Carolina Upstate Student Research Journal

This paper is an exploration of the relationships between the stereotype content model, implicit leadership theory, and leadership behavior theory with a focus on illuminating the elements held in common by these three theories and identifying the positive implications of integrating these theories into an inclusive social cognitive model for future leadership research.

After briefly summarizing the three focal theories, we highlight the correspondence between them. We then establish the importance of organizing these theories into a comprehensive model which can be used to understand and explain leadership from a cohesive, multidimensional approach. In proposing such a theoretical model, we …

Creating Positive Impact: The Power Of Greater Purpose And Consciousness Of Connectedness, Joseph Leah, Chris Laszlo

Engaged Management ReView

As the idea of business as a positive force in society continues to grow, we ask: Under what conditions do business leaders transform their companies into organizations that create positive value for all stakeholders, generate above-average economic returns, and serve personal well-being, community health, a fair and inclusive society, and a thriving natural environment?

This study aims to explore the underlying factors and motivations of business as a force for good, and to identify practical guidance for business leaders wishing to create a positive impact through their organizations. Our prior research led us to hypothesize that a leader’s mindset—or consciousness—is …

Leading Organizational Learning, Jessica C. Wells

HCA Healthcare Journal of Medicine

Leadership is hard to define but easy to recognize and is found in every facet of life. Leaders themselves range from good to bad, the extremities of which are determined by their character, actions, perception of self, how they are perceived by others and their worldviews. An individual’s values provide the basis for ethical decisions, which makes self-awareness a critical element in the development of one’s leader identity. This article provides an overview of leader identity development and offers ways for leaders to apply ethics in their everyday lives.

A Review Of The Historical Roots Of The Union Conference Organizational Structure In The Seventh-Day Adventist Church And Inter-Structural Accountability, Eric Louw

Andrews University Seminary Student Journal

Over the last few years, a debate regarding the inter-structural relationship of each level of the Seventh-day Adventist Church has grown to the point where it can be polarizing, regardless of which side of the debate one is on. This tension has likely come about, at least in part, as a response to the ongoing gender role debate, which has given rise to the emergence of an “us vs. them” mentality between those who agree and disagree with the decisions of the General Conference Sessions and its Executive Committee. This paper looks at some of the historical data related to …

Incivility And Beyond At The Top Management Team Level, Joanne O. Martinez, Julia Eisenberg

Organization Management Journal

Although incivility has been gaining increasing attention in the literature as well as in the industry, academic studies have not examined the effects on top management team (TMT) members. TMT members are different from employees at other levels because they are officers of their organizations who are held to a much higher level of responsibility than those in lower echelons. They are crucial in setting the norms of an organization and have far-reaching influence. This article seeks to uncover the mechanisms that explain what happens when TMT members are targets of uncivil leadership behavior. Semistructured interviews were conducted with 15 …

The Empathetic Leader, Sarah Romney

Marriott Student Review

Research shows that “empathy” is an important quality in a leader and improves one’s ability to resolve group needs, obtain followers, perform prosocial behaviors, and get positive results. However, many business students do not recognize the value of empathy. Business schools can help improve this by teaching the importance of empathy and giving students the opportunity to develop it.

Leading In The Real World: Operationalizing A Power-Based Model Of Collaboration For Leadership Experiential Learning, Mariana J. Lebron, Filiz Tabak

Organization Management Journal

Using a power-based conceptual framework, we present a collaboration model to guide faculty and student affairs (SA) staff in working together to develop experiential learning assignments that help students apply leadership concepts to on-campus organizational problems. The PowerBased Student-Centered Collaboration Model (PSCM) consists of four stages through which faculty, SA staff, leadership course students, and student organization leaders operationalize their legitimate, coercive, expert, reward, and informational power in sharing resources for mutually beneficial student-centered learning experiences. Power structures provide coordinating mechanisms for information-exchange, decision-making, and role clarification in team-based collaborations. Using the PSCM, we developed a 6-week assignment Leading in …

Leadership In Information Technology: Leadership Theories, Perspectives And Ethical Dilemmas, Douglas B. Malcolm

The Siegel Institute Journal of Applied Ethics

This paper will describe various leadership theories and how they were formed, current leadership perspectives for information technology (IT) and the impact they can have on an IT workforce due to negative impressions and conditions. It will then relate current ethical issues faced by Information Technology to the key driving forces behind IT today along with detailing the current ethical issues faced by IT Leadership. Finally it will recommend some future research to help IT Leadership navigate the ethical and leadership issues faced today and to prepare for the future issues that will appear as technology advances.

Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic

Organization Management Journal

Despite recent advancements in understanding of leadership in context, there is surprisingly little insight into leadership in crisis. To provide insight into how leaders navigate crisis, we utilize historical sources of Sir Winston Churchill’s leadership during World War II to analyze which resources are used by leaders during a crisis and how they leverage these resources to lead through and out of the crisis. We discover that psychological capital (PsyCap) is a core individual resource that leaders leverage in crisis. Our findings suggest that leaders leverage PsyCap in varying ways based on the phase of the crisis. That is, different …

A Content Analysis Of The Leadership Styles Of Steve Waugh And Sourav Ganguly: Leadership Lesson From The Game Of Cricket, Pratyush Banerjee 21465, Shantanu Shankar Bagchi

The Qualitative Report

In this study, the researchers focus on the leadership styles of two of the game of Cricket’s most charismatic leaders of the twenty-first century – Steve Waugh of Australia and Sourav Ganguly of India in a bid to relate their styles with classic leadership theories. Both Waugh and Ganguly have been arguably recognized as the most successful cricket captains of their respective countries and have earned accolades from cricket pundits as brilliant leaders of men. In this study, a content analysis of the articles about these two legendary captains published in the highly-acclaimed Wisden almanac, electronic media such as Sportstar, …

Book Review Of "Multipliers: How The Best Leaders Make Everyone Smarter", Hannah Salzl

Marriott Student Review

This is a book review of "Multipliers: How the Best Leaders Make Everyone Smarter", by Liz Wiseman, with Greg McKeown.

Most Admired Leader/Most Admired Follower, Susan D. Baker, Erica L. Anthony, Susan A. Stites-Doe

Organization Management Journal

In introducing concepts of leadership and followership to students, this experiential exercise highlights qualities associated with the leader and follower roles. Various learning objectives guide the development of the exercise. They focus on identification of behavioral qualities possessed by both leaders and followers and on the importance of the leader-follower relationship to the organization’s achievement of goals. Theoretical underpinnings are stressed throughout. In the exercise, students individually develop a list of characteristics associated with their own most admired leader or follower and then share their lists in small groups. In plenary discussion, groups share all characteristics identified, and the instructor …

Interview With Barry C, Black : Reflections On Calling, Barry C. Black, Shirley Freed, Christon Arthur

Journal of Applied Christian Leadership

"[L]eadership is the mobilization of people toward shared objectives, by using your influence. and that was what I had the privilege of doing, by continuing to teach my Bible studies to the senators, continuing to have my interaction in the prayer breakfast each week, and praying each morning. I had the privilege of literally framing the day. the first comments that are uttered each day in that chamber come from the mouth of the chaplain. So that’s influence. and that’s what leadership is all about."

Leadership And The Art Of Struggle: How Great Leaders Grow Through Challenge And Advertsity, Iosef Salajan

Journal of Applied Christian Leadership

"Snyder not only describes the art of struggle, but also shows how it works a positive change in the life of real characters. From a psychological standpoint, this has a powerful humanizing impact on the reader. It reinforces the indisputable truth that, no matter how famous, a leader is still a human. as George states in his foreword, “only in acknowledging our own flaws and vulnerabilities can we become authentic leaders who empower people to perform to the best of their abilities” (p. x)."

Gender And Corporate Sustainability: On Values, Vision, And Voice, Joan L. Slepian, Gwen E. Jones

Organization Management Journal

This article presents an exploratory empirical study of the role of gender in sustainability initiatives and practices in a sample of 925 men and women from American companies. We explore gender differences and their implications for sustainability values, priorities, and perceptions of sustainability-related activities in the workplace. Drawing from studies of sustainability, gender, and environmental values and action, our study finds that corporate women hold sustainability-related concerns and values to be significantly more important to them personally than do their male colleagues, and they view and evaluate their companies’ sustainability-related value priorities, initiatives, and activities from these foundational ethical and …

Relational Aesthetics And Emotional Relations: Leadership On Board Merchant Marine Ships, Nana Gharibyan-Kefalloniti, David Sims

Organization Management Journal

Life on board merchant marine ships is very tough, very male, and isolated from much of the rest of the world by language, culture, and usually a large expanse of sea. This article presents data that show that leadership in this environment is full of aesthetic appreciation that is often relational, arising in interaction with others’ appreciation, and also full of strongly felt emotion. Those who exercise leadership on merchant marine ships (captains, chief engineers, first officers) turn out to have strong views on the importance of understanding aesthetics and emotions in discharging their responsibilities. We illuminate these leaders’ aesthetics …

Leadership, Complex Adaptive Systems, And Equivocality: The Role Of Managers In Emergent Change, Robert J. Blomme

Organization Management Journal

When managers are confronted with the necessity to change their organization owing to a turbulent and unpredictable environment, their change efforts are often not very successful. As managers are part of the change context itself, they have to act in a way that is different from the traditional role of the administrative leader to become successful change leaders. This article attempts to redefine organizational change using complexity theory and the work of Karl Weick and Ralph Stacey as a basis. Organizational change can be defined as emergent change in complex adaptive systems and is based on self-organizational principles. One important …

Leadership And The Psychology Of Awareness: Three Theoretical Approaches To Information Security Management, Robert Holmberg, Mikael Sundstrom

Organization Management Journal

The authors argue that information security management (ISM) would benefit from studies that examine the social and psychological mechanisms that, when in evidence, generate employee awareness of information security (IS)-related issues. Properly instilled, IS awareness has the power to engender a proactive wariness beyond mechanical guidelines, however detailed. To study how awareness travels in complex organizations, the authors devise a framework to catch mechanisms grounded in psychological and sociological theories. To illustrate the framework, the authors then turn to an empirical study of a medium-sized company where they sound out managers for definitions of IS and ISM; for initiatives intended …

Leadership Tactics: Enabling Quality Social Exchange And Organizational Citizenship Behavior, Unnikammu Moideenkutty, Stuart M. Schmidt

Organization Management Journal

We examined the relationship between leaders’ positive and negative influence tactics and their subordinates’ organizational citizenship behavior (OCB) directed toward them as well as the quality of the social exchange with them in westernized Middle Eastern organizations. In this study, we used data from 202 supervisor–subordinate dyads in the Sultanate of Oman. Our findings supported the hypothesis that positive leader influence tactics would be positively associated with affirmative social exchange (represented by a combination of leader–member exchange (LMX) and trust) and subordinates’ OCB directed toward supervisors. However, while negative leader influence tactics were related negatively to social exchange, they were …

Leadership In “Confucian Asia”: A Three-Country Study Of Justice, Trust, And Transformational Leadership, Rajnandini Pillai, Jeffrey S. Kohles, Michelle C. Bligh, Melissa K. Carsten, Glen Brodowsky

Organization Management Journal

Increasing globalization and the economic uncertainty inherent in the recent financial crisis have strained the already tenuous commitment of many employees, making followers’ perceptions of justice and trust more critical now than ever before in retaining a loyal workforce. A model of leadership, organizational justice, trust, and work outcomes such as commitment and satisfaction, similar to the one tested in the US, was extended to three countries in the so-called “Confucian Asian Cluster” in the Global Leadership and Organizational Behavior Effectiveness (GLOBE) study. Data were collected from executives in: Mainland China (N¼131), Singapore (N¼246), and Taiwan (N¼99). Results indicate that …

Top-Level Communication: Behind The Scenes With Famous French Spin Doctor Jacques Seguela, Christophe Haag, Jean-Francois Coget, Tessa Melkonian

Organization Management Journal

This article explores the practice of spin doctoring through the point of view of a practitioner and possible differences between France and America in that practice. We do so by reporting and analyzing an exclusive interview with famous French spin doctor Jacques Seguela, VP of Havas, one of the world’s largest advertising and communications groups. Seguela was involved in 20 political campaigns in France and abroad, advising, among others, French President Francois Mitterrand in 1981, and Israeli Prime Minister Ehud Barack in 1999. He still advises a number of politicians and top-level executives worldwide. In the interview, Seguela talks about …

Images Of Leadership: A New Exercise To Teach Leadership From A Social Constructionist Perspective, Christopher I. Maxwell, Anne M. Greenhalgh

Organization Management Journal

Adopting a social constructionist approach to the teaching of leadership, we asked students in a required course in management to find or create and submit a digital image that captures leadership as they see it. Our intention was to help students understand their own perceptions of leadership and to see how their perceptions compare to those of others. We have run this exercise for the last 10 years (2000–2009), and to date we have collected 5037 digital images. These images are used throughout the course to demonstrate the relevance of the subject, to enrich the discussion of leadership theories, to …

Revisiting The Behavioral Matrix For Leadership And Team Development, Kathleen Kane

Organization Management Journal

The Behavioral Matrix functions on a variety of levels, as: an introduction to self-awareness; a team building exercise; an ice breaker; an introduction to individual differences; or an opening exercise to a course or leadership development program. This exercise can be adapted for a variety of participants in college courses: undergraduate and graduate, as well as for executive and corporate training. Behavioral styles are categorized on a matrix with two axis. The four quadrants created by the intersection of the axis yield four different categories: Controller (formal/dominant), Supporter (informal/flow-with), Analyzer (formal/flow-with), and Promoter (informal/dominant). Specific guidelines for using the exercise …

Doing More With Less At Ariens: A Leadership And Transformation Case Study, Jennifer K. Hartwell, George Roth

Organization Management Journal

Ariens is a family-owned manufacturer of lawn and snow equipment that designs, manufactures, sells, distributes, and supports its products in the United States, and more recently, internationally. Ariens faced and overcame a number of difficult challenges over the last decade by adopting and sustaining lean production principles throughout the organization, as well as with its suppliers and customers. This case study describes earlier business challenges, the changes that were made, how they were led, and the response of the workforce. The case study focuses on the period from 1998 to 2005, and a post-script updates what has happened up through …

Strategic Transformation Process: Toward Purpose, People, Process And Power, Elizabeth B. Davis, James Kee, Kathryn Newcomer

Organization Management Journal

Across the world, public and non-profit sector leaders face an extremely turbulent socio-political-economic environment. This environment creates additional risks and uncertainties for organizations and may hinder a leader’s ability to act strategically. Addressing these complex, constantly evolving conditions requires leaders to develop processes that involve the organization’s stakeholders and that create organizational conditions for self-generation, creativity, resilience and action planning. In this paper we provide an organizational-level, integrative framework for the strategic transformation of public and non-profit organizations to assist leaders who are committed to effective stewardship of their organizations. The Strategic Transformation Process involves an intense dialogue among organizational …