Breaking The Transactional Mindset: A New Path For Healthcare Leadership Built On A Commitment To Human Experience, Kirsten Krull, Jerry Mansfield, Jennifer Gentry, Karen Grimley, Barbara Jacobs, Jason Wolf

Patient Experience Journal

Numerous health care publications have focused on the compelling need to improve patient experience and the associated improvements necessary to address workforce well-being. The COVID-19 pandemic exacerbated and illuminated long-standing problems in health care including workforce shortages, inequity in health care delivery outcomes, care provider burnout, and overall societal structural racism.^1,2 The Beryl Institute’s Nursing Executive Council (NEC) manuscript Rebuilding a Foundation of Trust: A Call to Action in Creating a Safe Environment for Everyone³ focused on actions and behaviours to heal relationships and build trust between care providers and leaders with commitments to safety, empathy, shared decision …

The Reluctant Feminist: Angela Merkel’S Cautious Leadership, Ls Gaiek, Marlyn Garcia

The Scholarship Without Borders Journal

Abstract: What does it mean to be a modern feminist global leader today? Global leadership research is growing, but less research focuses on female leaders, even though the 21st century thus far contains a significant rise of female leaders. Angela Merkel’s infamously historic reticence and aversion, concerning speaking about feminism, irrevocably dissolves in an interview in January of 2019. This interview offers a glimpse into Angela Merkel’s cageyness, and provides an intimate insight into her circumspect perspective concerning feminism. This article aims to explore barriers and challenges to Angela Merkel’s rise as a global leader, how crisis forged and …

Why Do Relationships Matter To Project Managers? 3 Elements To Integrate Into Every Project Manager Tool-Kit, Sarah M. Dyson, Joe Deklinski

Beyond the Project Horizon: Journal of the Center for Project Management Innovation

Abstract

Emotional intelligence is one of the essential attributes of success in the workplace and life. It is a skill that can be learned and developed. The ability to manage emotions is also a part of it. Emotional intelligence can be taught, practiced, and mastered by anyone who wants to become a better manager. It is not just about managing your emotions but being able to manage them effectively if you want to become a better leader. One of the hallmarks of effective project leadership is building constructive relationships. Relationship building is essential because project managers do not typically have …

The Implication Of Corruption On Sustainable Development In Africa: (Using Nigeria As A Case Study), Ezeifekwuaba Tochukwu Benedict

Young African Leaders Journal of Development

The scenario of the rise of corruption in Africa particularly in Nigeria is so much a problem. It cuts across the various Private Sectors including different tiers of government. This research paper applied collected secondary data from library materials, government publications, journals, the internet and daily newspapers. The kernel of the research paper is on the facts that corrupt practices among the class of political leadership have led to the undermining of the stability and growth of the country's economy. Also, it is discovered that corruption maximizes the poverty level that triggers criminal exercises in the Nation. The paper suggests …

Teamwork That Affects Outcomes: A Method To Enhance Team Ownership, Brian Carlson, Richelle Graham, Brad Stinson, Jordan Larocca

Patient Experience Journal

Healthcare is the ultimate team sport, and this case study explores how to build teamwork across teams. The ability for nursing, environmental services and food and nutrition services to work collaboratively to benefit patients is paramount to a patients experience and outcomes. The case study describes how the work was done to build teams and then improved outcomes in both patient and employee experiences. The learnings are applicable to any team setting not just those described in this case study.

Experience Framework

This article is associated with the Staff & Provider Engagement lens of The Beryl Institute Experience Framework ( …

Leadership Style And Communication Style Of Airline Pilots: Perceived Associations With Crew Members’ Satisfaction And Effort, Carlos Rouco, Maria Eduarda Soares, Eliana Mendes, Soraia Jamal

International Journal of Aviation, Aeronautics, and Aerospace

Leadership and communication have been identified as paramount factors for flight safety and efficiency but research on the effects of these factors is scarce. This study analyzes which leadership styles and which communication styles are perceived by airline pilots to be associated with their teams’ satisfaction and extra effort. A survey was conducted with a total of 105 airline pilots, and a research model was tested with structural equation modeling. Results indicated that participative leadership is the only leadership style retained by the model explaining satisfaction and extra effort of crew members. Participative leadership is positively related to assertive communication …

Forensics Leadership: An Isocratean Vision, R. Randolph Richardson, Kathy Brittain Richardson

Proceedings of the National Developmental Conference on Individual Events

Contemporary forensic students and educators owe much to the leaders of the latter half of the twentieth century who rediscovered the educational benefits of speech competition, founded several collegiate programs and professional organizations, and established numerous tournaments and perfect-ed their management in a time of great technological change and challenge. A long list of noteworthy women and men who sacrificed inordinate amounts of time, money, often careers and professional standing, and more, for the benefit of forensic activity deserve recognition, appreciation and honor. The spirit of sacrifice that characterized the founding generation of leaders and those who immediately followed is …

Legacy Of Ruth Bader Ginsburg

St. Norbert Times

News

• Legacy of Ruth Bader Ginsburg
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Opinion

• Reality TV is the New Reality
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• Impending Apocalypse and Puppeteering
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Features

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Entertainment

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• Review of “Avatar: The Last Airbender”
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• Junk Drawer: Favorite Fall Beverage

Sports …

Naturalization Of Masculinism: How Female Journalist Leaders In Local Media Resist It, Sunarto Sunarto

JURNAL KOMUNIKASI INDONESIA

The number of male journalists still dominates the media industries, either print or electronic. This phenomenon also happens in local print media. This condition does not give positive opportunities to female journalists to improve their career to a top position in editorial management. This research focuses on female journalists’ experiences as an editorial management staff of a local print media in Semarang. This research has a main objective to describe significances of the female journalists’ experiences. This qualitative descriptive research used a critical constructionism paradigm as a general guidance to the whole research processes with a critical phenomenology research design. …

Crafting The Message: The Complex Process Behind Presidential Communication In Higher Education, Jon Mcnaughtan, Patricia Ryan Pal

Journal of Research on the College President

University presidents engage in formal and informal communicationthrough multiple modes of communication. While scholars have studied the content and motivations behind presidential communication, this study provides insight into the process that university presidents engage in when crafting public statements. Utilizing interviews with presidents (8) and vice-presidents of communication (4) at U.S. flagship universities, we employ the cognitive process writing theory to develop a process model of presidential communication,while highlighting how presidents describe their experiences crafting communication. Results highlight thepresident’sperception of theirroleas instigator of communication, the involvementof other senior leaders (e.g., legal counsel, chief of staff, etc.), andinsight into thecomplex process …

Incivility And Beyond At The Top Management Team Level, Joanne O. Martinez, Julia Eisenberg

Organization Management Journal

Although incivility has been gaining increasing attention in the literature as well as in the industry, academic studies have not examined the effects on top management team (TMT) members. TMT members are different from employees at other levels because they are officers of their organizations who are held to a much higher level of responsibility than those in lower echelons. They are crucial in setting the norms of an organization and have far-reaching influence. This article seeks to uncover the mechanisms that explain what happens when TMT members are targets of uncivil leadership behavior. Semistructured interviews were conducted with 15 …

Quiet: The Power Of Introverts In A World That Can't Stop Talking: A Book Analysis, Molly Goaley

The Hilltop Review

The topics addressed in Quiet are important to nonscholarly and academic audiences because introversion is a universal personality trait that affects us all in some way. If we are not introverts ourselves, we have colleagues, supervisors, family members, friends or children who are. Studies of extroversion and introversion in organizational teamwork (Zanin & Bisel, 2018), office environments (McElroy & Morrow, 2010), and leadership (Grant et al., 2011) therefore have practical implications regardless of personality type. The purpose of this paper is to compare and contrast Cain’s work with the existing scholarly research in order to gain a deeper understanding of …

Leading In The Real World: Operationalizing A Power-Based Model Of Collaboration For Leadership Experiential Learning, Mariana J. Lebron, Filiz Tabak

Organization Management Journal

Using a power-based conceptual framework, we present a collaboration model to guide faculty and student affairs (SA) staff in working together to develop experiential learning assignments that help students apply leadership concepts to on-campus organizational problems. The PowerBased Student-Centered Collaboration Model (PSCM) consists of four stages through which faculty, SA staff, leadership course students, and student organization leaders operationalize their legitimate, coercive, expert, reward, and informational power in sharing resources for mutually beneficial student-centered learning experiences. Power structures provide coordinating mechanisms for information-exchange, decision-making, and role clarification in team-based collaborations. Using the PSCM, we developed a 6-week assignment Leading in …

Marketing Leadership In A Knowledge Economy, Myles Bassell, Sonia Lambert

Atlantic Marketing Journal

Often the most valuable assets of a marketing driven firm are intangible assets such as a brand name, intellectual capital, and the expertise and knowledge of employees. The new breed of marketing leaders understand that it is important for employees to collaborate and be engaged and that leaders must be agents of change, creative, ethical, and global thinkers who can create learning organizations. The research reveals that organizations that are going to thrive in the knowledge economy are those that have marketing leaders who can build learning organizations, encourage diversity, and ensure employees are engaged in meaningful work.

Leveraging Positive Psychological Capital (Psycap) In Crisis: A Multiphase Framework, Ivana Milosevic, A. Erin Bass, Djordje Milosevic

Organization Management Journal

Despite recent advancements in understanding of leadership in context, there is surprisingly little insight into leadership in crisis. To provide insight into how leaders navigate crisis, we utilize historical sources of Sir Winston Churchill’s leadership during World War II to analyze which resources are used by leaders during a crisis and how they leverage these resources to lead through and out of the crisis. We discover that psychological capital (PsyCap) is a core individual resource that leaders leverage in crisis. Our findings suggest that leaders leverage PsyCap in varying ways based on the phase of the crisis. That is, different …

Gatekeeping In Crisis Communication: An Exploration Of Leadership In The Press Conference, Carrie A. Boettcher

Proceedings from the Document Academy

Community leaders significantly influence the community's perception of and response to an emergency. This study explored the initial press conferences and communication efforts by community leaders as gatekeepers through an investigation of two large-scale disasters in the United States. Grounded in Patrick Wilson's call to a "reorientation toward the functional" and "to the point of the user," this study explores the initial communication efforts by Mayor Rudolf Giuliani immediately following the attacks on the World Trade Center in New York City on September 11, 2001, and by Mayor Ray Nagin in response to landfall of Hurricane Katrina in August 2005, …

The Sankofa Bird And Reflection, Appiah Kubi Kwarteng

Journal of Applied Christian Leadership

As a minister of the Gospel, I have often reflected on the tension between Paul’s counsel in Philippians 3:13, 14 (forgetting those things that are behind, I press toward the mark) and Ellen G. White’s (1902) counsel that “we have nothing to fear for the future, except as we shall forget the way the Lord has led us, and his teaching in our past history” (p. 196). On the one hand it seems that we should forget the past, while on the other hand we are advised to remember our past and the way the Lord has led us in …

Developing Relational Leadership: Resources For Developing Reflexive Organizational Practices. By Carsten Hornstrup, Jesper Loehr- Petersen, Joergen G. Madsen, Thomas Johansen, & Allan Vinther Jensen, Stanley E. Patterson Phd

Journal of Applied Christian Leadership

DEVELOPING RELATIONAL LEADERSHIP: RESOURCES FOR DEVELOPING REFLEXIVE ORGANIZATIONAL PRACTICES. By Carsten Hornstrup, Jesper Loehr- Petersen, Joergen G. Madsen, Thomas Johansen, & Allan Vinther Jensen. Chagrin Falls, Ohio: Taos Institute Publications (2012). Kindle edition, 225 pages.

The book is presented in two general sections: theory that informs the practice of relational leadership and application of relational leadership in practice. Since most leaders do not emerge as leaders in the relational model, the constructionist implications would suggest that it is possible to become a relational leader. Though this rationale is not clearly articulated in the Preface, it is nonetheless implied in the …

Relational Leading: Practices For Dialogically Based Collaboration. By Lone Hersted & Kenneth J. Gergen., Stanley E. Patterson Phd

Journal of Applied Christian Leadership

RELATIONAL LEADING: PRACTICES FOR DIALOGICALLY BASED COLLABORATION By Lone Hersted & Kenneth J. Gergen. Chagrin Falls, OH: Taos Institute Publications (2013). Kindle edition, 197 pages.

The Taos Institute and the authors have made a valuable contribution to the leadership community by providing not only a theoretical base for relational leadership but also a description of a practical application of the concept. The model is explored primarily in the corporate management context where “new and highly complex problems require linking many different kinds of knowledge; cooperation across cultural borders is increasingly necessary; work teams are needed to supply continuous innovation. Successful …

Language As Leadership, Shirley Freed

Journal of Applied Christian Leadership

"Human beings have a fundamental connection to “home.” Christian leaders all have the underlying goal of leading the way home. We speak of heaven as home; we use phrases like, “home is where the heart is,” and “home Sweet home.” When circumstances are difficult, when we are worn and discouraged, we lean on life’s tired dreams and murmur, “i just want to go home.” home means many things to each of us, but i think that language is one of the vehicles that takes us home. For example, i always jump when i hear a Canadian accent, and i say …

Most Admired Leader/Most Admired Follower, Susan D. Baker, Erica L. Anthony, Susan A. Stites-Doe

Organization Management Journal

In introducing concepts of leadership and followership to students, this experiential exercise highlights qualities associated with the leader and follower roles. Various learning objectives guide the development of the exercise. They focus on identification of behavioral qualities possessed by both leaders and followers and on the importance of the leader-follower relationship to the organization’s achievement of goals. Theoretical underpinnings are stressed throughout. In the exercise, students individually develop a list of characteristics associated with their own most admired leader or follower and then share their lists in small groups. In plenary discussion, groups share all characteristics identified, and the instructor …

Perfect Timing: The Rise Of Women’S Political Leadership During Cultural Shifts, Christie E. Pearce

Oglethorpe Journal of Undergraduate Research

America has fallen behind in women's leadership, especially in politics. In the approaching era, there will be more viable female political candidates than ever in the past, but will the public be prepared to elect a woman to high office? Studies suggest that mentalities toward female leadership have taken a shift in a positive direction. The idea of what an 'ideal' politician must offer is more feminine in the modern era than ever before. In the age of social media, female politicians have opportunities to reach more constituents through social media in a more effective way than has been offered …

Gender And Corporate Sustainability: On Values, Vision, And Voice, Joan L. Slepian, Gwen E. Jones

Organization Management Journal

This article presents an exploratory empirical study of the role of gender in sustainability initiatives and practices in a sample of 925 men and women from American companies. We explore gender differences and their implications for sustainability values, priorities, and perceptions of sustainability-related activities in the workplace. Drawing from studies of sustainability, gender, and environmental values and action, our study finds that corporate women hold sustainability-related concerns and values to be significantly more important to them personally than do their male colleagues, and they view and evaluate their companies’ sustainability-related value priorities, initiatives, and activities from these foundational ethical and …

Relational Aesthetics And Emotional Relations: Leadership On Board Merchant Marine Ships, Nana Gharibyan-Kefalloniti, David Sims

Organization Management Journal

Life on board merchant marine ships is very tough, very male, and isolated from much of the rest of the world by language, culture, and usually a large expanse of sea. This article presents data that show that leadership in this environment is full of aesthetic appreciation that is often relational, arising in interaction with others’ appreciation, and also full of strongly felt emotion. Those who exercise leadership on merchant marine ships (captains, chief engineers, first officers) turn out to have strong views on the importance of understanding aesthetics and emotions in discharging their responsibilities. We illuminate these leaders’ aesthetics …

Leadership, Complex Adaptive Systems, And Equivocality: The Role Of Managers In Emergent Change, Robert J. Blomme

Organization Management Journal

When managers are confronted with the necessity to change their organization owing to a turbulent and unpredictable environment, their change efforts are often not very successful. As managers are part of the change context itself, they have to act in a way that is different from the traditional role of the administrative leader to become successful change leaders. This article attempts to redefine organizational change using complexity theory and the work of Karl Weick and Ralph Stacey as a basis. Organizational change can be defined as emergent change in complex adaptive systems and is based on self-organizational principles. One important …

Leadership And The Psychology Of Awareness: Three Theoretical Approaches To Information Security Management, Robert Holmberg, Mikael Sundstrom

Organization Management Journal

The authors argue that information security management (ISM) would benefit from studies that examine the social and psychological mechanisms that, when in evidence, generate employee awareness of information security (IS)-related issues. Properly instilled, IS awareness has the power to engender a proactive wariness beyond mechanical guidelines, however detailed. To study how awareness travels in complex organizations, the authors devise a framework to catch mechanisms grounded in psychological and sociological theories. To illustrate the framework, the authors then turn to an empirical study of a medium-sized company where they sound out managers for definitions of IS and ISM; for initiatives intended …

Leadership Tactics: Enabling Quality Social Exchange And Organizational Citizenship Behavior, Unnikammu Moideenkutty, Stuart M. Schmidt

Organization Management Journal

We examined the relationship between leaders’ positive and negative influence tactics and their subordinates’ organizational citizenship behavior (OCB) directed toward them as well as the quality of the social exchange with them in westernized Middle Eastern organizations. In this study, we used data from 202 supervisor–subordinate dyads in the Sultanate of Oman. Our findings supported the hypothesis that positive leader influence tactics would be positively associated with affirmative social exchange (represented by a combination of leader–member exchange (LMX) and trust) and subordinates’ OCB directed toward supervisors. However, while negative leader influence tactics were related negatively to social exchange, they were …

Leadership In “Confucian Asia”: A Three-Country Study Of Justice, Trust, And Transformational Leadership, Rajnandini Pillai, Jeffrey S. Kohles, Michelle C. Bligh, Melissa K. Carsten, Glen Brodowsky

Organization Management Journal

Increasing globalization and the economic uncertainty inherent in the recent financial crisis have strained the already tenuous commitment of many employees, making followers’ perceptions of justice and trust more critical now than ever before in retaining a loyal workforce. A model of leadership, organizational justice, trust, and work outcomes such as commitment and satisfaction, similar to the one tested in the US, was extended to three countries in the so-called “Confucian Asian Cluster” in the Global Leadership and Organizational Behavior Effectiveness (GLOBE) study. Data were collected from executives in: Mainland China (N¼131), Singapore (N¼246), and Taiwan (N¼99). Results indicate that …

Top-Level Communication: Behind The Scenes With Famous French Spin Doctor Jacques Seguela, Christophe Haag, Jean-Francois Coget, Tessa Melkonian

Organization Management Journal

This article explores the practice of spin doctoring through the point of view of a practitioner and possible differences between France and America in that practice. We do so by reporting and analyzing an exclusive interview with famous French spin doctor Jacques Seguela, VP of Havas, one of the world’s largest advertising and communications groups. Seguela was involved in 20 political campaigns in France and abroad, advising, among others, French President Francois Mitterrand in 1981, and Israeli Prime Minister Ehud Barack in 1999. He still advises a number of politicians and top-level executives worldwide. In the interview, Seguela talks about …

Images Of Leadership: A New Exercise To Teach Leadership From A Social Constructionist Perspective, Christopher I. Maxwell, Anne M. Greenhalgh

Organization Management Journal

Adopting a social constructionist approach to the teaching of leadership, we asked students in a required course in management to find or create and submit a digital image that captures leadership as they see it. Our intention was to help students understand their own perceptions of leadership and to see how their perceptions compare to those of others. We have run this exercise for the last 10 years (2000–2009), and to date we have collected 5037 digital images. These images are used throughout the course to demonstrate the relevance of the subject, to enrich the discussion of leadership theories, to …