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The Role Of Psychological Need Satisfaction In Prosocial Rule-Breaking: Examining Leadership Moderators In The Financial Services Industry, Lucas Augustine

Doctoral Dissertations and Projects

This quantitative study examines the relationship between the satisfaction of basic psychological needs- autonomy, competence, and relatedness, and prosocial rule-breaking among employees in the financial-services industry, as well as the moderating effects of transformational and transactional leadership styles. Guided by self-determination theory and full range leadership theory, the study explores how intrinsic motivation and leadership context jointly influence ethical decision-making within highly regulated environments. Data were collected from 102 financial-services professionals through an online survey and analyzed using structural equation modeling (SEM). Results indicate that autonomy was a strong positive predictor of PSRB, relatedness demonstrated a negative relationship, and competence’s …

Leadership And Context For Comprehensive Internationalization: Senior International Officer Perspectives, Elenora Haag

Journal of Comparative & International Higher Education

Increasing attention has been paid in recent years to the nature and importance of the role of the senior international officer (SIO) in higher education institutions. With reference to Knight’s (1994) internationalization cycle and Tierney’s (1988) framework of organizational culture, this basic qualitative study examines the intersection of leadership and institutional context as mediators of the internationalization process, a perspective which is lacking in the existing literature. Semi-structured interviews were conducted with 11 SIOs from institutions that have received a national award for internationalization, with strategic planning documents serving as a secondary data source. Findings suggest that the roles of …

Merger Crisis Role-Play: Organizational Behavior In Action, Jyro B. Triviño

Leadership and Strategy Faculty Publications

To advance professionally, students must be prepared to navigate dynamic and contentious organizational environments by articulating their varied views, protecting their personal and professional intentions, anticipating challenges, and then fostering consensus. This paper addresses a high-stakes, multi-round immersive role-play simulation of a company merger in an undergraduate Organizational Behavior course. Grounded in the core pillars of experiential learning, adaptive leadership, and organizational sensemaking, this classroom exercise places students in a pre-set, realistic post-merger leadership team facing immediate business challenges. Compared to traditional case studies, this method requires students to demonstrate real-time organizational behavior competencies, providing a powerful platform for negotiation …

The Influence Of Social Identity On Psychological Safety, Organizational Performance, And Employee Learning, Antonio Meeks

Masters Theses and Doctoral Dissertations

Organizations struggle to recruit and retain top talent. The challenge to keep employee talent was exacerbated by COVID-19. However, there has been a downward trend of employees in the workplace and a continued struggle to fill key roles with eligible workers since 1999. Filling key roles is only one issue impacting organizational success. Another concern is keeping employees engaged to do the work. Research suggests that over 65% of employees are disengaged or actively disengaged at work (Burke, 2019; Iqbal, Shabbir, Zameer, Khan, & Sandhu, 2017; Motyka, 2018). Disengaged and actively disengaged workers do not help the organization meet its …

A Holistic Case Study On Leaders In The Division Of Enrollment Services’ Experiences Implementing Interdepartmental Partnerships In Higher Education, Christopher A. Almond

Doctoral Dissertations and Projects

The purpose of this holistic case study was to understand the experiences of higher education leaders in the division of enrollment services at a public research university who experienced departmental realignments or mergers because of performance-based funding initiatives. The study addresses the gap in the literature on the effect of change on interpersonal relationships in higher education. The theory guiding the study is Tierney’s theory on organizational behavior among college employees. The research methodology consisted of three phases. I conducted focus groups, individual interviews, and document analyses. The setting was a large research university in an urban city. There were …

Affordability Culture In Practice : Survey Validation Through A Socio-Technical Lens, Taylor Yeazitzis

Dissertations

Affordability has been a key directive in engineering projects as organizations seek to develop larger and more complex systems on stable or reduced budgets. This dissertation proposes a socio-technical framework of affordability to evaluate current affordability practices in organizations. Socio-technical frameworks have been used in complex organizations due to the ability to examine both social aspects as well as technical aspects as interconnected organizational components, yet previous research is lacking when attempting to approach affordability from this perspective. This research aimed to bridge this gap by validating a survey that examines affordability from both social and technical perspectives to gain …

Refining Albert O. Hirschman’S Model: High-Performance Employee Covert Behavior Toward Organizational Identity Change, Lisa Christine Bahar

Theses and Dissertations

This explanatory single case study revisited economist and philosopher Albert O. Hirschman’s (1970) exit, voice, and loyalty (EVL) model to explore two covert scenarios, which included how and why a high-performance employee stays silent and turns to apathy and neglect amid organizational identity change. A case study focused on Elon Musk’s Twitter, Inc. takeover was selected with a cross-case analysis procedure for validation and reliability. The unit of analysis was one high-performance employee and one organization that both served as an archetype for each unit. The study focused on occurrences before and during the takeover from June 2019 through July …

Exploring The Influence Of Company Sport Club Involvement On Employee Outcomes, Paul Yuseung Doh, Chanwook Do, Minjung Kim

Journal of Applied Sport Management

This study investigates the influence of company sport club involvement on employee outcomes, including cultural intelligence (CQ), organizational commitment, job satisfaction, and task performance. Drawing upon the theoretical frameworks of self-determination theory and spillover theory, the research examines how participation in company sport clubs enhances intrinsic motivation and promotes positive workplace attitudes and behaviors. Data were collected from 320 employees in Korea who were involved in various company sport clubs. Structural equation modeling analysis confirms significant positive relationships between company sport club involvement and CQ, organizational commitment, job satisfaction, and task performance. The findings underscore the significance of integrating company …

Interpersonal Conflict, Culture And Change: Insights From Transformational Leaders, Kim Thompson

Department of Conflict Resolution Studies Theses and Dissertations

The main objective of this study was to delve into the experiences of leaders who practice transformational leadership style when dealing with conflicts, cultural dynamics, and changes within the banking industry in the Bahamas. Given the evolving economy, financial institutions are constantly seeking ways to stay competitive and relevant. This qualitative research utilized an interpretative phenomenology analysis (IPA) approach to gain insights into the experience of transformational leaders when they navigate interpersonal conflicts, manage cultural dynamics, and handle organizational changes. A total of forty employees from financial institutions took part in a survey conducted by Mind Garden Inc. The survey …

Developing More Equitable And Critically Conscious Organizations: Testimonios And Critical Platicas With Black And Latino/X Lgbtq+ Male Chrd Leaders, Mario Burton

Antioch University Dissertations & Theses

This dissertation connects the recent DEIB movement within organizations to larger social justice movements, specifically those that impact workers and the workplace. Critical human resource development (CHRD) professionals, who serve as “insider activists”, are highlighted due to their work to continue movement objectives within organizations. Through testimonios and critical platicas, this study explores how Black and Latino/x LGBTQ+ CHRD professionals, in particular, are experiencing the workplace, especially as it relates to their engagement with how DEIB is practiced within organizations. Through this study, these professionals provide insights into the ways that workplaces can be redesigned and reimagined to be …

Fanning The Embers Of Discrimination At Work: Does Reward Structure Fuel Incivility?, Sam Allen

University Honors Theses

In recent years, there has been an uptick in public awareness of systemic and structural inequities within the workplace. Organizational reward structures (i.e., performance-based and seniority-based) act as incentives for employees' contributions toward organizational goals, but could also motivate employees' drive for gaining or maintaining social status by undermining other employees, particularly targeting people with minority status. The proposed research will study the relationship between reward structures and the perpetration of incivility by accounting for perpetrators' social dominance orientation (SDO), their motivations to protect the status quo (MPSQ), and the presence of minority race targets. We draw from SDO, status …

Reviving The Boeing Project By Using Project Management Methodologies, Aashay Mhatre, Chandrakant Kamble, Anjali Shah, Shehzad Malim

School of Professional Studies

No abstract provided.

A Guide To The Advancement Of Leadership Post Covid, Kelly Grace Dolan

School of Professional Studies

No abstract provided.

A Theoretical Reflection On The Past, Present, And Future Of Employee-Organization Relationship: A Systematic Literature Review, Fatemeh Rezazadeh, Mir Ali Seyyed-Naghavi, Sima Rezazadeh

BISNIS & BIROKRASI: Jurnal Ilmu Administrasi dan Organisasi

Considering the changes in the social and economic environment in the past two decades and their ongoing status in the new century, it is unanimously believed that the nature of employee-organization relationship (EOR) has changed significantly. EOR, as a research field, has increasingly been recognized as a locus of research on organizational behavior, human resource management, and employment relationships. There is a research demand to integrate the academic literature to reach a better understanding of EOR. Adopting the methodology of systematic literature review proposed by Centobelli et al. (2017), the present research provides a comprehensive analysis of eighty pieces of …

Affordability Culture In Organizations, Taylor Yeazitzis

Theses

Affordability has been a growing interest in organizations over the years. Though affordability is an ever-present issue within organizations, there is a lack of research surrounding affordability culture as an organizational subculture. The current study aims to close this research gap by identifying organizational aspects associated with affordability in which current organizational practices can be evaluated by organization members. To accomplish this goal, 346 participants from NASA, industry, and The University of Alabama in Huntsville were surveyed to understand the organizational aspects associated with affordability. Results indicated that students tended to evaluate affordability in terms of budgets and funding, whereas …

Psychological Safety In Startup Organizations, Jessica Barhydt

Theses and Dissertations

Psychological safety is an individually held belief that a group is safe for interpersonal risk-taking. Scholars have studied the concept primarily as a team-level construct. However, recent studies suggest that climates of psychological safety exist at the organizational level. An examination of the dynamism of the construct at the organizational level is needed: how it grows, changes, and declines. Startups, which grow and change quickly, are an excellent context to study organizational psychological safety. Through interviews, this study explored psychological safety as an organizational-level construct in startup organizations. Specifically, it examined potential commonalities between high and low psychological safety as …

Institutional Theory In Sport: A Scoping Review, Jonathan Robertson, Mathew Dowling, Marvin Washington, Becca Leopkey, Dana Lee Ellis, Lee Smith

Business Faculty Publications and Presentations

Institutional theory has generated considerable insight into fundamental issues within sport. This study seeks to advance Washington and Patterson’s review by providing an empirical review of institutional theory in sport. We follow Arksey and O’Malley’s scoping review protocol to identify 188 sport-related institutional studies between 1979 and 2019. Our review provides evidence regarding the state of institutional scholarship within sport via an analysis of authorship, year, journal, methodology, method, study population, and use of institutional constructs (legitimacy, isomorphism, change, logics, fields, and work). Rather than a hostile takeover or a joint venture proposed in Washington and Patterson’s review, the relationship …

The Longitudinal Effects Of A Family And Sleep Supportive Intervention On Service Member Anger And Resilience, Shalene Joyce Allen

Dissertations and Theses

The vast majority of workplace intervention research on employee anger and resilience primarily focuses on individual-level strategies for mitigating employee anger and resilience outcomes in the workplace, with no studies having examined these outcomes with tangible occupational health interventions utilizing organizational-level techniques. Thus, the current study extends the literature on how to provide improvements in employee anger and resilience using higher system and organizational change mechanisms by providing evidence-based support for the effectiveness of a Total Worker Health® intervention, referred to as the Family and Sleep Supportive Intervention Training (FaSST). This approach employs both health protection and health promotion strategies …

Organizational Dissonance In The Context Of Organizational Decline And Turnaround Of A Security Printer: A Quantitative Case Study, Tina Marie Ramirez-Dominguez

Theses and Dissertations

The purpose of this non-experimental, quantitative study was to examine organizational identity dissonance experienced by an organization's social actors in the context of organizational decline and turnaround utilizing factor structures from five years of pre-existing, employee surveys to determine whether differences in factor scores occurred over the 5-year time frame. Organizational identity dissonance is the psychological stress or discomfort experienced by an organization's social actors from holding two or more contradictory attitudes, beliefs, or behaviors (McLead, 2008) in relation to the organization's identity. A social actor is an individual participating in a communal environment (Whetten & Mackey, 2002). A communal …

Employee Perceptions Related To Specific Work Processes Within The Crime Control Model Known As The Stratified Model, Robert William Steinkraus

Theses and Dissertations

The purpose of this study was to measure employee perceptions of satisfaction as they relate to specific work processes and products within the Stratified Model. The Stratified Model is a crime-reduction model that was developed and gradually implemented first within the Port St. Lucie Police Department between 2004-2011. The full implementation of this crime-reduction model occurred in 2012. The Port St. Lucie Police department has since achieved greater reductions of the overall crime rate than other cities in Florida consisting of similar populations. In 2019, Port St. Lucie had the 7th largest population in Florida.

Currently, it is unknown how …

Advancing Workplace Diversity: Weathering The Storm To Create A Path Toward Diversity, Equity, And Inclusion, Lisa T. Toler

All Faculty and Staff Scholarship

The inherent culture communicated within an organization influences and affects the practices the organization takes, and, in turn, employee performance (Ritchie, 2000). The purpose of this book chapter is to identify what characteristics can bring visibility to the career experiences of Black, Indigenous, and People of Color (BIPOC) through a critical examination of the literature on organizational culture, leadership, and organizational behavior in the context of Diversity, Equity, and Inclusion (DEI). The resulting outcome of such an outlook on career experiences for the BIPOC community is important in creating and sustaining fair practices in diversity, equity, and inclusion in order …

How Leaders And Employees Experience, Make Sense Of, And Find Meaning In Humility, David Perryman

Theses & Dissertations

By just about any measure, organizations today are more dynamic, diverse, and interdependent than at any other time in history. This environment puts unprecedented pressure on the human capacity to lead. And still, we demand more from our leaders—even as employees experience rising stress levels, declining loyalty, and deteriorating trust in their employers, and organizations face historically high rates of employee turnover along with the resulting financial and emotional costs. Clinging to romanticized notions of the larger-than-life leader blinds us to the paradoxical promise of humility; namely, that a leader’s greatest strength may lie, ironically, in the ability …

The Relationship Between Authentic Leadership And Organizational Change Readiness: The Mediating Role Of Psychological Safety, Paulina Christine Manzano

Master's Theses

The purpose of the current study was to examine the mediating effect of psychological safety on the relationship between authentic leadership and organizational change readiness in the workplace. A total of 107 employees participated in the study, which utilized online survey distribution. Results showed that psychological safety partially mediated the relationship between authentic leadership and organizational change readiness. In other words, the more employees perceived their leadership to be authentic, the more likely employees felt safe taking risks at work, which in turn, increased employees’ emotional and cognitive inclination to adopt and embrace organizational change. Based on these findings, organizations …

The Moderating Role Of Emotional Intelligence On The Relationship Between Job Resources And Employee Engagement, Amanda Lipson

Master's Theses

The purpose of the current study was to examine the moderating role of emotional intelligence on the relationship between job resources (i.e., perceived supervisor support and autonomy) and employee engagement. Previous research has shown that these job resources are related to employee engagement. However, little attention has been paid to the possible moderators of this relationship. Therefore, this study aimed to bridge the gap in current literature by investigating how the relationship between job resources and engagement might change as a function of a personal resource (emotional intelligence). It was hypothesized that the positive relationship between job resources (perceived supervisor …

The Moderating Effects Of Gender And Occupation On Age Discrimination In Hiring, Rachel Su Windsor

Master's Theses

Over the years, ageism in the workplace has become an important topic. However, it remains unclear whether and how gender and occupation relate to age discrimination in hiring decisions. The current study addresses this issue by investigating job suitability ratings and selection decisions by comparing two hypothetical job applicants who differ in age (younger vs. older) and gender (male vs. female) for two occupations (software engineer vs. nurse) in two industries (high-tech and healthcare). This study employed a 2 x 2 x 2 incomplete mixed-factorial design, in which age was a within-subjects factor, and gender and occupation were between-subjects factors. …

The Mediating Role Of Work Engagement On The Relationship Between Perceived Supervisor Support And Turnover Intention, Addison Yeosock

Master's Theses

The purpose of the current study was to examine the mediating role of work engagement on the relationship between perceived supervisor support and turnover intention using the Jobs Demands-Resources (JD-R) model and the motivational processes of engagement as the theoretical framework. A total of 954 employees of a healthcare organization participated in an online survey. Results showed that work engagement partially mediated the relationship between perceived supervisor support and turnover intention. Perceived supervisor support was negatively related to turnover intention directly and indirectly through work engagement. Based on these findings, organizations should focus on strategies of increasing the job resource …

Organizational Risk In Multi-Sector Health Partnerships: A Case Study Of Oregon's Accountable Health Communities, Shauna Jean Nicole Petchel

Dissertations and Theses

The literature on collective action has documented that the perception of organizational risk -- both the uncertainty of potential outcomes and the meaning attached to them -- is an important factor in whether and how organizations engage in cross-sector collaborations. Yet there are few examples to date that document how health and social service leaders perceive organizational risks in cross-sector health partnerships focused on social determinants of health, or how their perceptions influence organizational commitment and willingness to engage in these partnerships over time.

This research aimed to fill this gap through a mixed methods case study of health and …

Innovation Within Regulations: Gaining Insight On Cultivating Employee-Led Innovation In California Public-Sector Organizations, Rebecca N. Franklin

University of the Pacific Theses and Dissertations

The inquiry concerned gaining insights into environmental elements needed within California public-sector organizations to increase employees’ willingness to share innovative ideas. Although research exists regarding the need for service innovation and employees as fruitful sources of innovative ideas, there have been limited studies concerning public-sector organizations and the best method to solicit employee ideas. The data collection for this qualitative research study consisted of a series of interviews with front-line, non-supervisory civil servants. The results provide insights and information on how public-sector organizations may foster a culture that promotes and encourages employee-led innovation. The themes that emerged were (a) transparency …

Complex Compliance Investigations, Veronica Root Martinez

Faculty Scholarship

Whether it is a financial institution like Wells Fargo, an automotive company like General Motors, a transportation company like Uber, or a religious organization like the Catholic Church, failing to properly prevent, detect, investigate, and remediate misconduct within an organization’s ranks can have devastating results. The importance of the compliance function is accepted within corporations, but the reality is that all types of organizations—private or public—must ensure their members com­ply with legal and regulatory mandates, industry standards, and internal norms and expectations. They must police thousands of members’ compli­ance with hundreds of laws. And when compliance failures occur at these …

African American Female Law Enforcement Officers' Lived Experiences And Mentoring: A Thematic Narrative, Harold Wilson

Doctoral Dissertations

Black female officers are an underrepresented sub-group of the law-enforcement profession. The bulk of research on women’s policing has focused on the growth of women in law enforcement, barriers, sexual harassment, gender differences, why women are deterred from law enforcement, physical limitations, and instruments used during the recruitment process, and the stress endured after entry into the profession. When looking at Black female officers’ lived experience and perceptions around mentoring; research is lacking. Eight Black female officers from the San Francisco Bay Area participated in this study. Findings revealed that all of the women have faced a recurring sense of …