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Change Management In Higher Education: The Role Of Non-Academic Staff In The Change Process., Scott Robert Kuttenkuler

Student Theses and Dissertations

The purpose of this qualitative phenomenological study was to explore the lived experiences of non-academic staff regarding preparedness and response to significant institutional change within higher education during the COVID-19 pandemic. Guided by Kotter’s (1995, 2012B) Change Model, the study examined how non-academic personnel perceived leadership effectiveness, readiness for change, and resistance to change amid an unprecedented disruption that reshaped higher education operations worldwide. Fifteen non-academic staff members employed at two-year colleges in the South-Central United States participated in semi-structured interviews designed to elicit in-depth, descriptive accounts of their experiences. Participants represented four primary functional areas—front-facing support, information technology, facilities …

The Academic Precariat Post-Covid-19, Aidan Cornelius-Bell, Piper A. Bell

Fast Capitalism

The nature of work has changed, in accelerated late-capitalism and as a result of the COVID-19 global health crisis. For academics, casualised and precarious, the sweeping institutional changes of contemporary neoliberal universities, the sharp rise in managerialism, and the political power plays of universities have created further untenable spaces for work and study. In this article we explore the relationship between doctoral studies, precarious academic employment, the pandemic, and the disproportionate effects of the changes in higher education on women. Through exploration of personal experience, as precarious academic workers, researchers, and doctoral students, we provide parallels to research literature across …

Full Issue, Fast Capitalism Editorial Team

Fast Capitalism

No abstract provided.

Empowering Equity: Latinas In Leadership – Navigating Work-Life Balance In The Post-Pandemic Era, Teresa Excinia

University of the Pacific Theses and Dissertations

This dissertation explored the lived experiences of Latina leaders as they navigated how cultural expectations influenced work–life balance in the post-pandemic era. The COVID-19 pandemic reshaped workplace dynamics, blurring boundaries between professional responsibilities and personal life. For Latinas, these challenges were compounded by cultural expectations that shaped their roles both at home and in the workplace. The purpose of this study was to understand how Latina leaders managed the dual pressures of balancing career demands with cultural and familial obligations. Using Testimonio as the methodological framework, this study captured the voices and narratives of Latina leaders across industries, offering an …

A Mixed-Methods Design-Based Research: Study Of Teacher Self-Efficacy And The Implementation Of Social Emotional Learning In The High School Classroom, Avia Brown

Dissertations

The escalating mental health crisis among adolescents, exacerbated by the COVID-19 pandemic, positioned schools as critical intervention sites for supporting student well-being (K. McNamara, 2020). However, teacher capacity and self-efficacy in implementing social-emotional learning (SEL) competencies remain significant barriers to effective, sustainable practice. This mixed-methods design-based research study examined the efficacy of professional development and instructional coaching in enhancing teacher self-efficacy and supporting the implementation of SEL competencies in high school classrooms.

The researcher employed a comprehensive, five-stage design thinking framework (empathize, define, ideate, prototype, test) to develop and evaluate a structured eight-week professional development and coaching intervention targeting SEL …

Decision-Making During A Crisis: A Case Study Of How A University Responded To The Covid-19 Pandemic, Ryan Joseph Iocco

Electronic Theses and Dissertations 2020 - Present

Scant research is available on how university leaders make decisions and communicate those decisions to their stakeholders during times of crisis. The purpose of this case study was to better understand the decision-making process used by administrative leaders at a higher education institution during a time of organizational crisis. This study examined decision-making by higher education leaders within and across different functional areas at a single higher education institution between February 2020 and September 2020, following the onset of the COVID-19 pandemic. Data was collected through interviews and document analysis. Although research exists on decision-making during crises, there is limited …

Exploring Age And Employee Experience Among Healthcare Workers Post-Covid-19 Pandemic, Sheila-Celestine Bonner

Doctoral Dissertations and Projects

This study focused on the well-being of healthcare employees and their experience following COVID-19. The pandemic has negatively affected adults over the age of 50 in the United States and limited their ability to return to work. Older adults who have returned to work have faced challenges with discrimination, lack of work, stress, and other factors. A survey of 59 adult healthcare workers, 21 years and older, was conducted to determine whether there is a relation between age and perceptions of organizational support during the pandemic including work factors such as stress, job satisfaction, and age discrimination. A non-experimental research …

The Burden Of Burnout: Understanding Its Prevalence And Organizational Drivers In Medical Physics, Deborah Schofield, C Lynn Chevalier, Laurence Court, William Harmsen, Akiva Turner

Faculty, Staff and Student Publications

Background: Burnout is a work-related syndrome characterized by increased levels of emotional exhaustion (EE) and depersonalization (DP) along with decreased levels of personal achievement. In the healthcare setting, higher burnout levels have been associated with negative impacts on personnel, an increased risk of errors, and a decrease in the quality of delivered care.

Purpose: The purpose of this study was to assess the prevalence of burnout among medical physicists working in the United States. Additionally, the impact of personal and organizational features on burnout risk was examined.

Methods: The anonymous survey was distributed to 1962 full members of the American …

Faculty Views About Their Covid-19 Layoffs From A Public University In The Us Midwest, Susan E. Ramlo

Journal of Collective Bargaining in the Academy

In July 2020, a public university in the US Midwest announced it would lay off 96 bargaining unit faculty based on a force majeure clause in the union contract. Most of the faculty held tenure and some were distinguished professors. The layoffs occurred with no faculty input and immediately following a major university reorganization. This study uses Q methodology [Q] to examine the Perceived Organizational Support [POS] of these laid off unionized faculty within an agency theory framework. Q allows us to reveal and describe the divergent views of the laid off faculty based upon analyses of their sorts of …

Counseling Students’ Perceptions Of Support During The Covid-19 Crisis: A Qualitative Study, Breahannah Hilaire, Galaxina G. Wright, Lea H, Laurie O. Campbell

Journal of Counselor Preparation and Supervision

The COVID-19 pandemic changed the counseling programs in clinical instruction, mentorship, and student’s perception of the university. The qualitative data presented in this paper identifies eight counseling students’ beliefs of support during their time in counseling program during the COVID-19 pandemic. Data was obtained through semi-structured interviews. An interpretive phenomenological analysis resulted in four themes: including higher education response, personal resources, emotions in crisis, and transitions in crisis.

Analyzing Organizational Commitment And Organizational Citizenship Behavior In Telecommuting Work Environments, Joshua L. Hays

Doctoral Dissertations and Projects

The COVID-19 pandemic forced employees and organizations into telecommuting roles which created undesirable consequences for the employee (distractions, overworking, isolation, etc.) and the organization (emotional disengagement, turnover, control, lack of collaboration, etc.). The research design for this study was a quasi-experimental correlational design to analyze the relationship between organizational commitment and telecommuting environments. The data obtained from the participants was collected by using Google Forms survey design. Upon receiving the required (n = 100) completed surveys, the data was then inputted into the Statistical Package for Social Sciences (SPSS) version 29 for analysis. The participants of this study were from …

Priorities To Care Within The Military Health System: A Mixed Methods Study On Military Spouse Access To Care During Covid-19 On Okinawa, Elayne L. Wilson

Theses & Dissertations

Military spouses in Okinawa experienced denial of care at military treatment facilities and off base Japanese healthcare facilities during the COVID-19 pandemic. Over two years of travel restrictions further contributed to difficulties accessing healthcare while stationed on the island with their active-duty spouse. This study examined the implications of a priority-based access system through the TRICARE program implemented due to limited resources during COVID-19 and its impact on military spouses in a scarce medical resource environment. This concurrent mixed-methods research used a survey tool developed by Community First Hawaii to quantify access to healthcare and in-depth interviews to further explore …

Does Work Arrangement Affect Turnover Intention? Investigating The Mediating Role Of Organizational Trust, Perceived Organizational Support, And Work Locus Of Control, Valerie A. Boyd

Doctoral Dissertations and Projects

Countless U.S. employees were shifted to and from different work arrangements both during and after the COVID-19 pandemic. Though previous research has shown links between workplace factors and organizational outcomes, there is a gap in understanding how different post-pandemic work arrangements and individual differences influence employee work attitudes. This study assessed 315 U.S. employees to investigate the relationship between different work arrangements (WA) and turnover intentions (TI), and the mediating effect of organizational trust (OT), perceived organizational support (POS), and work locus of control (WLC). Eligible participants included full-time U.S. employees over the age of 18 that worked in their …

Mothering, Leadership, And Career: A Narrative Analysis, Joanne Susan Roehm

Dissertations

In March 2020, much of the world was “sent home” from work and periods of lockdown began. In West Michigan, Friday, March 13 was the day that most workplaces closed their doors and employees began working from home for what was assumed to be a period of weeks. In the spring of 2020 between March and April, some million mothers living with school-age children left active work—either shifting into paid or unpaid leave, losing their job, or exiting the labor market all together.

The stories of mothers who experienced the “balancing act” of mothering and working at home during the …

A Term Of Change, Gary Oyster Dds

Virginia Dental Journal

The document is an update from Dr. Gary Oyster, ADA Trustee for the 16th District, on recent actions taken by the ADA Board and Staff, including legislative issues, financial updates, and organizational changes.

An Exploration Of Turnover Intentions Of Substance Abuse Treatment Rns During The Covid-19 Pandemic: A Qualitative Study, Ciara Patrice Jones

Doctoral Dissertations and Projects

The COVID-19 pandemic has affected nurses working in many different settings. As they were frequently the last personnel left at the frontline during COVID-19, nurses’ experiences provide distinctive narratives in the alcohol and other drug treatment workforce. Since the COVID-19 pandemic, nurses working in a substance abuse treatment setting have experienced significantly increased stressors, including fear and anxiety, the lack of personal protective equipment (PPE), and a lack of workforce sustainability. Therefore, this generic qualitative study explored the perceptions and experiences of nurses working in a substance abuse treatment program on the barriers in their workforce that influence their turnover …

Effects Of Covid-19 On Mental Health Workers' Job Satisfaction, Employee Burnout, And Intent To Leave, Colton Jacobs

Doctoral Dissertations and Projects

The COVID-19 disease emerged in December 2019 and created a worldwide pandemic. As the COVID-19 virus spread, healthcare workers faced increased workloads and burnout due to increased stress. With a current abundance of research to better understand how the pandemic affected healthcare workers, minimal research has been conducted to investigate the effects on mental health workers. It is imperative to better understand how the consequences of the pandemic affected mental health workers due to their importance in supporting the mental well-being of our communities. This study focused on how the COVID-19 pandemic influenced job satisfaction, burnout syndrome, and intent to …

Impact Of Leadership Decisions On Police Officer Well-Being: A Covid-19 Response, Jason N. Spencer

Doctoral Dissertations and Projects

The purpose of this qualitative dissertation research project is to determine the impact that law enforcement leaders, their leadership styles, and decision-making processes have on the well-being of police officers. This study sought to understand this impact by focusing on the perspectives of frontline police officers, detectives, and first-line supervisors from various law enforcement organizations in the Central Virginia Region and within the context of leadership decisions made in response to the COVID-19 pandemic. Using the constructivist grounded theory approach to research design, 12 participants responded to an initial qualitative questionnaire, followed by a semi-structured interview to gain the rich, …

Burnout And Work Fatigue In Contingent Faculty During The Covid-19 Pandemic, Gina Dimartino

Dissertations

The COVID-19 pandemic and immediate shift to remote learning had a major impact on faculty and students in higher education institutions (HEIs). As a result of the pandemic, many stakeholders in HEIs have experienced burnout and work fatigue, specifically, contingent/adjunct faculty. Contingent/adjunct faculty comprise a majority of faculty who serve students in colleges and universities across the country.

As the needs of students increased during the pandemic, contingent/adjunct faculty experienced increased workloads due to the additional support needed by diverse and challenged students. This further intensified the unique challenges faced by contingent faculty that existed prior to the pandemic in …

Navigating School Restructuring In The Post-Covid Era: A Principal’S Perspective In Sustaining Organizational Health While Bridging The Academic Achievement Gap, Alma Alicia Perez-Campos

Theses and Dissertations

In 2019, the COVID-19 pandemic led to nationwide school closures, followed by a mandate for schools to reopen in 2020, posing challenges for ensuring both educational continuity and student safety. This paper presents findings from a mixed-method study involving ten campus principals in District A, South Texas, post-pandemic. Qualitatively, the study explored the principals' perspectives on restructuring their campuses to address achievement gaps while maintaining organizational health. Quantitatively, it examined the relationship between achievement and organizational health scores and any differences in organizational health pre- and post-COVID-19. The study aimed to offer insights for future …

Leading Change During Crisis: Nonprofit Leaders’ Experiences During The Covid-19 Pandemic, Jose A. Diaz Jr.

Doctor of Education (Ed.D)

The purpose of this phenomenological study was to discover which experiences from the COVID-19 pandemic led to leadership and organizational changes within nonprofit organizations located in southern Florida. Data for the study were collected by interviewing leaders of five nonprofit organizations that provided human and social services to individuals and families before, during, and after the pandemic. The participants discussed some of the challenges they experienced with social distancing protocols, service delivery continuity to service users, and the concerns among staff and volunteers. Four themes were common among the participants of the study: operational restrictions, technological adaptations, staff morale and …

Changes In Human Resources Function In Higher Education Institutions During A Pandemic, Naterena Anevia Parham-Cofield

Walden Dissertations and Doctoral Studies

Pandemics have reshaped societies and paved ways for advances in sciences, political systems, technology, medicine, and the economy. However, researchers have not explored how human resources (HR) function changes due to a pandemic in higher education institutions (HEIs) and how managing it contributes to employee performance and employee well-being. The purpose of this qualitative descriptive multiple case study was to explore how HR function changed due to the COVID-19 pandemic in different types of HEIs and how managing it contributed to employee performance and employee well-being. The study was grounded in Kotter’s eight-step change management model. Data were collected through …

Adjustments To Social Work Practice During The Covid-19 Adjustments To Social Work Practice During The Covid-19 Pandemic In North Carolina: Effects On Burnout And Commitment Pandemic In North Carolina: Effects On Burnout And Commitment, Aaron Brown, Jayme E. Walters, Aubrey E. Jones, Lara Cates

Social Work Faculty Publications

Since the onset of the COVID-19 pandemic, the demand for social workers in the U.S. and abroad has increased. There is demand for more social workers in North Carolina due to ongoing and increasing mental health, substance use disorder, and child welfare needs. COVID-19 has taken a toll on the personal and professional lives of social workers, and research is needed to understand the pandemic’s effects on burnout and commitment among social workers. The present study sought to understand how the COVID-19 pandemic affected the personal and professional lives of social workers practicing in North Carolina and to determine how …

Employee Attitude As A Mediator Between Transformational Leadership Style And Employees’ Readiness To Change During Covid-19, Sania Khan

Information Sciences Letters

Early this decade, COVID-19 has wreaked havoc globally, which is compelling society and organizations to change. The Pandemic incident highlighted the significance of leadership style in influencing employee attitude and readiness to meet problems that have an impact on their daily tasks and performance. Consequently, this study is intended at finding the influence of transformational leaders on workers’ readiness to change during COVID-19 and how employee attitude mediates the relationship between both. The data was gathered from 386 participants using a standardized survey questionnaire. To explore the effect of transformational leadership on workers’ willingness to change and the significance of …

Impact Of The Increased Use Of Telehealth On Health Care Management And Administration: The Case Of New Care Management Practices, Immacula Pierre

Doctoral Dissertations and Projects

The COVID-19 pandemic has brought unprecedented challenges to healthcare systems worldwide, forcing them to adapt and implement alternative modes of healthcare delivery quickly. Telehealth, the delivery of healthcare services through telecommunication technologies, has become crucial in providing continuous care while reducing the risk of virus transmission. This qualitative study aimed to explore healthcare managers' perceptions of the use of telehealth and its impact on healthcare practices during the pandemic, particularly in terms of provision and quality control. A purposive sample of 10 healthcare managers from different healthcare settings in the United States participated in semi-structured interviews conducted via video conferencing. …

Strategies For Sustainable Access To Electronic Resources During Covid-19 Pandemic Era: Experience From The Consortium Of Uganda University Libraries, Jackline Estomihi Kiwelu, Andrew Mwesigwa, Jesca Karungi

Libraries

The paper shares the strategies the Consortium of Uganda University Libraries (CUUL) adopted to provide access to electronic resources to its member libraries in COVID-19 pandemic era. It examines the challenges, opportunities COVID-19 brought and how CUUL managed to deliver its mandate during the pandemic. The study used a qualitative research approach and a survey research design. A structured online interview data collection tool was employed to collect the required information from the CUUL executive committee members and the electronic resources functional committee. Content analysismethod, with coding and categorization, was used for data analysis and presentation of findings. This paper …

Fostering Corporate Resilience: Assessing Risk Management Committee Effectiveness In Malaysia’S Telecommunication And Media Sector Pre- And During The Covid-19, Flicia Rimin, Siti Rahayu Beli, Anastasiah Harbi, Imbarine Bujang, Jamaliah Said

ASEAN Journal on Science and Technology for Development

The COVID-19 pandemic has significantly impacted organizations, underscoring the critical role of financial factors in determining performance. Maintaining a healthy financial stance during crises necessitates effective risk management, prompting the exploration of a Risk Management Committee (RMC) as a focal point for addressing risk issues and managing internal controls. A study spanning 2017 to 2021 assessed 11 listed companies in the Telecommunication and Media Sector, revealing that a combined RMC did not enhance financial performance, indicating its ineffectiveness during the crisis. The study advocates for a separate risk management committee due to the audit committee’s limitations in performing both functions. …

Work Characteristics, Workplace Support, And Mental Ill-Health In A Canadian Cohort Of Healthcare Workers During The Covid-19 Pandemic, Nicola Cherry, Anil Adisesh, Igor Burstyn, Quentin Durand-Moreau, Jean-Michel Galarneau, France Labrèche, Shannon Ruzycki, Tanis Zadunayski

Études primaires

Objective The aim of the study was to identify determinants of mental health in healthcare workers (HCW) during the COVID-19 pandemic. Methods A cohort of Canadian HCW completed four questionnaires giving details of work with patients, ratings of workplace supports, a mental health questionnaire, and substance use. Principal components were extracted from 23 rating scales. Risk factors were examined by Poisson regression. Results A total of 4854 (97.8%) of 4964 participants completed ratings and mental health questionnaires. Healthcare workers working with patients with COVID-19 had high anxiety and depression scores. One of three extracted components, 'poor support,' was related to …

Psychological Safety During The Covid-19 Pandemic Restrictions-A U.S. Healthcare Context, Mary Jean Brown

Theses and Dissertations

The pandemic forced many employees to transition to remote work, leading to concerns about the economic impact and inequities between remote and on-site workers. The shift to remote work has raised psychological safety issues, work-life balance, and employee engagement. The virtual workspace created during the pandemic has highlighted communication challenges, interpersonal dynamics, and maintaining boundaries between work and personal life. Through a quantitative approach, this study explored changes in perceived psychological safety, its relation to the psychosocial impact of COVID-19, and demographic factors, offering the opportunity to gain insights into this unprecedented experience during a global pandemic. Findings showed that …

Fostering A Culture Of Belonging Within Women Working In A Hybrid Environment, Jam Narte Harley

Theses and Dissertations

This research discusses the opportunity presented by the post-pandemic return to work to support Diversity, Equity, Inclusion, and Belonging initiatives by creating a new belonging framework for women working in a hybrid environment. The transition to remote and hybrid work arrangements amid the pandemic highlighted the importance of leaders tackling ongoing challenges in leadership and management, such as digital transformation and remote management, which led to rapid change, anxiety, and uncertainty. The lack of daily contact has significantly impacted workplace relationships and highlighted the importance of belongingness for employees' well-being and retention. Hybrid work arrangements are likely to become a …