Digital Commons Network^™

Examining The Relationships Between Innovation, Quality, Productivity, And Customer Satisfaction In Pure Service Companies, Dongjun Rew, Joo Y. Jung, Steve Lovett

Management Faculty Publications

Purpose – This study investigates the relationships between innovation, quality, productivity, and customer satisfaction in pure service companies. Previous studies have shown a negative relationship between quality and productivity in services. However, we argue the two can be positively related when innovation is present.

Design/methodology/approach – We develop and test our hypotheses using secondary data from COMPUSTAT, KLD STAT, and the American Customer Satisfaction Index (ACSI). We test our hypotheses using ordinary least squares regression and conduct additional testing using path analysis.

Findings – The findings show that quality and productivity are positively related when innovation is present in pure …

About The Authors

Seattle Journal for Social Justice

No abstract provided.

Damian Gregory V. Commissioner Of Internal Reven

2020 Decisions

Tax Court

The Rise Of Transnational Commercial Courts: The Astana International Financial Centre Court, Ilias Bantekas

Pace International Law Review

The proliferation of international commercial courts aims to boost income from legal services and serve as a catalyst for newly found rules of law and thus attract investor confidence. The latter is the underlying purpose for the creation of the Astana International Financial Centre (AIFC) and its Court. The Court’s legal framework is set out in the tradition of its competitors in the Gulf and similarly employs an impressive lineup of former senior judges from the United Kingdom. It is a unique experiment because it strives to create a balance between maintaining a judicial institution of the highest caliber while …

Covid-19’S Complications For Family Law Counsel: Domestic Violence And Threats To The Well-Being Of Children, J. Thomas Sullivan

The Arkansas Journal of Social Change and Public Service

No abstract provided.

Hotline Press Newspaper- December 2020 Vol 36 No 39, Hotline Press Newspaper

Hotline Press Newspaper 2020

No abstract provided.

Constructed Borders In Higher Education: A Critical Policy Analysis Of Undocumented College Students' Access To Study Abroad, Louise K. Hon

Master's Theses

Abstract Between 2012 and 2017, undocumented youth in the United States with Deferred Action for Childhood Arrival status were able to apply for Advance Parole permissions to travel abroad for educational purposes. During this time, DACA students attending colleges and universities across the nation engaged in study abroad through established education abroad programs. This qualitative study examines undocumented students’ decision to pursue educational abroad opportunities during their undergraduate education in the context of national, state and institutional policies and climate and compares and contrasts the experiences of the undocumented college students who successfully studied abroad with those who either attempted …

Why States Should Consider Expanding Sales Taxes To Services, Part 1, Gladriel Shobe, Grace Stephenson Nielsen, Darien Shanske, David Gamage

Articles by Maurer Faculty

States are facing a severe budget crisis as a result of the coronavirus pandemic. And with the federal government unlikely to pass a relief bill to address those state budget issues,1 states will need to play a significant role in making up revenue shortfalls.

This is the first in a three-part series, which is a contribution to Project SAFE: State Action in Fiscal Emergencies. This essay will lay out the general case for why states should consider expanding their sales tax bases to more services as a response to the COVID-19 crisis. The follow-ups will discuss further mechanics and details …

Why States Should Now Consider Expanding Sales Taxes To Services, Part 1, Gladriel Shobe, Grace Stephenson Nielsen, Darien Shanske, David Gamage

Articles by Maurer Faculty

States are facing a severe budget crisis as a result of the coronavirus pandemic. And with the federal government unlikely to pass a relief bill to address those state budget issues,1 states will need to play a significant role in making up revenue shortfalls.

This is the first in a three-part series, which is a contribution to Project SAFE: State Action in Fiscal Emergencies. This essay will lay out the general case for why states should consider expanding their sales tax bases to more services as a response to the COVID-19 crisis. The follow-ups will discuss further mechanics and details …

Public Health At The Public Library: Preventive Health Programs Implemented In Large Public Libraries, Uday Aj Patil

SLIS Connecting

Amid the opioid epidemic and COVID-19 pandemic, the public sector is consumed with health promotion and disease prevention. Preventive programs serve a significant purpose in ensuring population health and reducing burden on the healthcare system (Cohen et al., 2008; Neumann & Cohen, 2009). People are increasingly turning to educational resources outside of the traditional healthcare sector to ward off diseases or alleviate pre-existing conditions (Eakin et al., 1980; Eng et al., 1998). Public library systems often carry such resources, in print and multimedia form, at no cost. Some libraries are providing health programming to supplement, contextualize, or incentivize the use …

Immigration And Lgbtq Intersections: A Pioneering Project On The San Diego/Tijuana Border, Ricardo Gallego

Journal of Hispanic / Latino Theology

No abstract provided.

The Evolutionary Global Vision Of Chinese Political Philosophy; China's Socio-Economic Transformation In The 21st Century, Meryem Gurel

Master's Projects and Capstones

Evolving relations of East Asia due to trade liberalization raised the search for financial stability for institutional development. It also increased the importance of China integrating the global economy into renewing its political philosophy in the new century. This capstone project aims to examine why China has transformed its socio-economic structure by generating outward investments and how it has affected international political relations in terms of the role of the economic institution Asian Infrastructure Investment Bank (AIIB). Quantitative methodology aims to examine the impact of China’s export trade on income distribution and economic growth through linear regression analysis for the …

Psychological Intimate Partner Violence (Ipv) And Child Adjustment In A Context Of Previous Physical Ipv, Tricia Gower

Psychology Theses and Dissertations

Physical and psychological IPV often co-occur, and are both potential risk factors for child adjustment problems; however, their joint relation with child adjustment problems is not well understood. The current study examined whether previous physical IPV augmented the relation between current psychological IPV and child threat appraisals and child internalizing symptoms. Participants were 506 children aged 7-10 (Mage = 8.49; 48% female) and their mothers (Mage = 36.32) recruited from the community. Children reported on IPV between mothers and mothers’ partners, child threat appraisals, and child internalizing symptoms. Mothers reported on child internalizing symptoms. Previous physical IPV, conceptualized based on …

Kob-4 Interviews Serge Martinez: Landlords, Tenants Feel Impact Of State Eviction Moratorium, Serge A. Martinez

Faculty Scholarship

"A lot of folks in New Mexico have month-to-month leases that come up for renewal every 30 days or so, and even folks that have longer leases, it's been nine months since the Supreme Court issues their order so a large percentage of leases in New Mexico have come up for renewal in that time period,” said Serge Martinez, a professor at UNM School of Law.

View story at KOB-4

He’S ‘Like A Math Magician’: One Man’S Path Towards Clemency, Steven Vago

Capstones

This is a profile on Bobby Ehrenberg, an incarcerated person who recently applied for clemency after turning his life around. https://medium.com/@steven.vago/hes-like-a-math-magician-one-man-s-path-towards-clemency-9bcea1cfdfdc

Services Provided By Local Governments And The Sources Of Revenue To Fund Them, Final Installment Of Tacir's Study On Local Government Revenue And Services, Tennessee. Advisory Commission On Intergovernmental Relations.

Miscellaneous Reports

No abstract provided.

Determinants Of Financial Success Of Large Law Firms, James Xu

Dissertations

Prior research has established that leadership characteristics, job equity perception, and client satisfaction are all associated with a firm’s financial performance. This study tested hypotheses about these variables based upon Upper Echelons Theory, Adams Equity Theory, and Stakeholder Theory, in the context of 110 large U.S. law firms. The analysis revealed that (1) the racial diversity of the firm’s management committee is positively associated with the firm’s financial performance; (2) the average employee salary has a positive and U-shaped relationship with the firm’s financial performance; (3) the average employee salary has a positive relationship with the firm’s client satisfaction; (4) …

Accounting Resource Center Manual, American Institute Of Certified Public Accountants.Small Business Development Committee

Guides, Handbooks and Manuals

No abstract provided.

Lira In Criminal Cases, John Lande

Faculty Blogs

This post describes how the LIRA framework can be adapted in criminal cases and used in plea bargaining. It suggests how to calculate and use bottom lines in these cases.

When The City Sells Some Landlords’ Tax Debt Year After Year, It’S The Tenants Who Suffer., Peter Senzamici, Allison Dikanovic

Capstones

New York City’s tax lien sale has been put on hold since last spring, giving homeowners some relief and allowing landlords who are behind to continue to neglect their obligations without consequence. Now, the state’s new eviction and foreclosure moratorium offers protection from the lien sale until May, and City Council is poised to vote on a new bill that would reauthorize the sale for one year. http://petersenzamici.com/liens

Cardozo Law School Launches Center For Visual Advocacy And Educational Website For Filmmakers, Benjamin N. Cardozo School Of Law

Cardozo News 2020

Cardozo Law School has launched the Center for Visual Advocacy (CVA). The CVA, under the leadership of Professor Michelle Greenberg-Kobrin, will, among other activities and outreach, host a new educational website for filmmakers, providing practical legal information to help these visual artists understand and protect their rights and avoid common and costly legal missteps.

Week Of December 14, 2020 - December 18, 2020, Benjamin N. Cardozo School Of Law

Today at Cardozo 2020

Events occurring this week have been sponsored by:

• Jacob Burns Center for Ethics in the Practice of Law

Wild, Wild West: Arizona’S Pioneering World Of Non-Lawyer Investment In Law, Jacob Burns Center For Ethics In The Practice Of Law

2020 Event Invitations

No abstract provided.

Vendor Information Archive, Federal Reserve System: Federal Reserve Bank Of New York

Documents

No abstract provided.

Dean's Spotlight December 14, 2020, Seattle University School Of Law Dean

Dean's Spotlight

No abstract provided.

Mexican Americans' Perspectives On "Borderline Diabetes" In Amarillo, Texas, Priscella Pena-Correa

Nursing ETDs

The purpose of this study was to explore the meaning of and experiences living with “borderline diabetes” among Mexican American adults residing in or around Amarillo, Texas. Sixteen Mexican Americans who self-identified as having “borderline diabetes” participated. Research questions focused on how participants understood the condition, self-care practices, and recommendations for improving prediabetes healthcare and education. An interpretive description approach was used to analyze data from phone interviews. Principal findings revolved around issues of disclosure vs. secrecy, information seeking, and challenges or “struggle” to change lifestyle, particularly diet. Self-care was managed in a relational way with support of family, friends, …

Thousands Of New York Businesses Are In Debt With Little Hope Of Survival, Holly L. Deaton

Capstones

Lack of New York City commercial tenants' rights and protections, and government inaction, means small business owners are facing hundreds of thousands, if not millions of dollars of debt due to COVID-19 closures.

Link: http://project3482486.tilda.ws/

Bk Eviction Freeze, Terrence Fraser

Capstones

BK Eviction Freeze is a multimedia campaign created in partnership with community organizers, local artists, and housing lawyers.

16 Cents Per Hour: Corcraft And New York State’S Prison Labor System, Gus Fisher, Diana Kennedy

Capstones

If you’re a student or faculty member at CUNY, the desk you write at, chair you sit in, and shelves you use are likely being made by New York State prisoners, who are paid a starting salary of 16 cents per hour by the state-owned corporation known as Corcraft.

Link to Full Article: https://gus-fisher.medium.com/16-cents-per-hour-corcraft-and-new-york-states-prison-labor-system-2b687792a03d

The Effect Of Board Links, Audit Partner Tenure, And Related Party Transactions On Misstatements: Evidence From Chile, Sakthi Mahenthiran, Berta Silva Palavecinos, Hanns De La Fuente-Mella

Scholarship and Professional Work - Business

Companies restate when material misstatements are identified in previously issued financial statements. Misstatement research in Latin America is sparse, even though they are an important context to study this phenomenon. Chile’s corporate governance regulations are considered exemplars for Latin American countries but its auditing profession is not well developed. Thus, Chile provides an interesting context to study the complementary roles of audit and board governance affecting misstatements. Using a sample of 104 Chilean listed firms over seven years, our study finds that the board links and audit partner tenure negatively affect misstatements. Specifically, given the prevalence of related party transactions …