Digital Commons Network^™

Examining The Relationships Between Innovation, Quality, Productivity, And Customer Satisfaction In Pure Service Companies, Dongjun Rew, Joo Y. Jung, Steve Lovett

Management Faculty Publications and Presentations

Purpose – This study investigates the relationships between innovation, quality, productivity, and customer satisfaction in pure service companies. Previous studies have shown a negative relationship between quality and productivity in services. However, we argue the two can be positively related when innovation is present.

Design/methodology/approach – We develop and test our hypotheses using secondary data from COMPUSTAT, KLD STAT, and the American Customer Satisfaction Index (ACSI). We test our hypotheses using ordinary least squares regression and conduct additional testing using path analysis.

Findings – The findings show that quality and productivity are positively related when innovation is present in pure …

The Status Quo Bias Of Students And Reframing As An Educational Intervention Towards Entrepreneurial Thinking And Change Adoption, Stojan Debarliev, Aleksandra Janeska-Iliev, Viktorija Ilieva

Economic and Business Review

The purpose of this research study is to examine the status quo bias and reframing interventions among business students in an attempt to understand their role in the students’ entrepreneurial decision making, aiming eventually to find out whether we can affect students’ entrepreneurial thinking by using an educational intervention towards innovation and change adoption. Though these research topics have previously been examined separately and mostly in a non-entrepreneurial context, this research paper aims to integrate them into one laboratory experiment study in an educational context, considering business students at the university. The experimental study is conducted on a sample with …

Impact Of The Emergency Use Authorization On Ventilator Innovation, Krista Stanislow

Theses

Innovation in the medical device industry is crucial to continuously improve the health and wellbeing of society. The U.S. Food and Drug Administration (FDA) is responsible for ensuring the safety and effectiveness of medical devices on the market while balancing the need for continuous innovation. One way the FDA has tried to support innovation is through the development of the 510(k) pathway, which does not require clinical testing as the safety of the device is determined based on a predicate device. Many companies choose to develop products that can obtain approval through the 510(k) pathway. While the 510(k) pathway is …

Exploring Behavioral Flexibility, Problem-Solving, And Innovation In Captive Asian Elephants (Elephas Maximus), Amanda Puitiza

Theses and Dissertations

Asian elephants encounter and adapt to changing environments by problem-solving and innovating. In this study, we assessed behavioral measures, such as persistence and motivation, to determine potential predictors of problem-solving success. This is the first examination of problem-solving in elephants with a multi-solution puzzle box.

Deepening Implementation Of "Shiptime Sharing Project", Promote Original Innovation Of Marine Science And Technology, Leng Shuying, Zhang Liang

Bulletin of Chinese Academy of Sciences (Chinese Version)

The "Shiptime Sharing Project" is a new exploration of the funding model of the National Natural Science Foundation of China (NSFC). After ten years of implementation, it has achieved significant effect which guaranteed the needs of marine surveys for NSFC funded projects. It has established a marine field observation platform for both interdisciplinary research and the training of young research scientists. It has promoted the accumulation and sharing of marine survey data as well as the overall development of marine science. Facing the new trend of global technology and economic development, the national strategic demand puts forward higher requirements for …

Pandemic Driven Innovation: Development Of An Alternative Respiratory Pathogen Self-Collection Device, Thang Nguyen

Theses & Dissertations

The SARS-CoV-2 virus outbreak has underscored numerous weak links in our biodefense countermeasures against highly communicable diseases. Many believe it was our lack of an effective testing model that allowed the virus to become a global pandemic within a short period. The gold standard collection method for the SARS-CoV-2 virus involves mechanical debridement of the nasopharyngeal cavity with a stiff swab applicator, which has been known to cause pain and injury to patients, subsequently resulting in low patient acceptance of the procedure. Due to the invasive nature of the nasopharyngeal swab collection method, it may not be conducive to the …

Fda Regulation Impact On Early Stage Medical Device Innovation In Academia, Keyana Fariello

Theses

The commercialization of medical products at the university level is a multilayered and challenging process. One barrier to commercialization is the difficulty of meeting Food and Drug Administration (FDA) regulatory requirements. Regulations and standards are undoubtedly necessary to maintain the highest product safety levels, but it creates many obstacles. This paper will analyze how researchers involved with early-stage medical device innovation in a university setting deal with FDA compliance issues and the implications of this engagement for innovation. I conducted an exploratory case study of ten medical product development projects at the Rochester Institute of Technology (RIT). Overall, I found …

What Has Changed? The Impact Of Covid Pandemic On The Technology And Innovation Management Research Agenda, Gerard George, Karim R. Lakhani, Phanish Puranam

Research Collection Lee Kong Chian School Of Business

Whereas the pandemic has tested the agility and resilience of organizations, it forces a deeper look at the assumptions underlying theoretical frameworks that guide managerial decisions and organizational practices. In this commentary, we explore the impact of the Covid‐19 pandemic on technology and innovation management research. We identify key assumptions, and then discuss how new areas of investigation emerge based on the changed reality.

The Design, Fabrication, And Testing Of A Cooling Garment, Richard James Garza

Theses and Dissertations

The aim of this research is to design a device or technology capable of cooling the user – such as a college student walking to class, for example – in a manner as convenient as putting on a jacket. The idea is to use the peltier effect – a phenomenon in which two dissimilar semi-conductors heat up and cool down with the application of an electric current – as the source of heat absorption used to cool the user. In this research it will be determined whether or not it is feasible to use such a phenomenon to keep the …

Taking Student Artists And Audiences To The West Side: Exploring The Value Of Creative Adaptation In An Arts Context Through A Case Study Of “West Side Story”, Rebecca G. Bateson-Brown

Creativity and Change Leadership Graduate Student Master's Projects

This project focuses on the practical application and conceptual acceptance of deliberate creative adaptation within the purview of the performing arts and arts education. More specifically, it centers this conversation around stagings of the iconic musical West Side Story, as my role as a choreographer and arts educator is used to further explore, examine, and emphasize these topics through the documentation of my production planning process, choreographic creation, and ultimate execution of performance material for a local high school production of the show. As such, this project builds with greater specificity off of my previous investigations of “adaptation” as …

A Nomological Network Analysis Of Innovation In Hospitality Education And Industry, Robert H. Rippee

UNLV Theses, Dissertations, Professional Papers, and Capstones

The development of a theory of innovation for hospitality innovation finds heightened importance due to the COVID-19 Pandemic that has unleashed a devastating and sustained disruption on global hospitality and tourism. The problem for research is that the industry lacks a taxonomy for research on innovation in hospitality. This study addresses the gap in understanding the nomological relationship between innovation constructs and the observable manifestations of innovation in the hospitality industry. This study used an emergent basic qualitative design of a phenomenon through data collected in three phases. Two large samples of literature and a series of focus groups comprised …

Innovation And New Technologies In Spine Surgery, Circa 2020: A Fifty-Year Review., G. Bryan Cornwall, Andrea Davis, William R. Walsh, Ralph J. Mobbs, Alexander Vaccaro

Rothman Institute Faculty Papers

Spine surgery (lumbar, cervical, deformity, and entire spine) has increased in volume and improved in outcomes over the past 50 years because of innovations in surgical techniques and introduction of new technologies to improve patient care. Innovation is described as a process to add value or create change in an enterprise's economic or social potential. This mini review will assess two of three assessments of innovation in spine surgery: scientific publications and patents issued. The review of both scientific publications and issued patents is a unique assessment. The third assessment of innovation: regulatory clearances of medical devices and equipment for …

Is The Digital Economy Too Concentrated?, Jonathan Klick

All Faculty Scholarship

Concentration in the digital economy in the United States has sparked loud criticism and spurred calls for wide-ranging reforms. These reforms include everything from increased enforcement of existing antitrust laws, such as challenging more mergers and breaking up firms, to an abandonment of the consumer welfare standard. Critics cite corruption and more systemic public choice problems, while others invoke the populist origins of antitrust to slay the digital Goliaths. On the other side, there is skepticism regarding these arguments. This chapter continues much of that skepticism.

Assessing The Financial Mechanisms For Innovation Support In The Republic Of Uzbekistan: A Comparative Analysis Of Enablers And Constraints To Innovation Across Two Industries, Ravshan Rakhmonovich Khaydarov

Doctoral

Innovation is fundamental not only to individual firms but ultimately to a country's economic growth and stability. Innovation Systems assert that innovation depends not only on how individual firms and external actors operate, but also on the dynamics of their interaction as part of the system. While funding for innovation is a central theme of Innovation Systems models, there is a gap in the literature on this topic, particularly in regard to the role played by government in transition economies (Bruton, Su, & Filatotchev, 2018). The majority of the research has focused on micro/meso-level support, but there is a significant …

Global Innovation Law, P. Sean Morris

Northern Illinois University Law Review

This Article is about opening up a debate on global innovation law. The Article argues that a new hybrid area of transglobal law has emerged in the past decade due to the rise of various disruptive and technological challenges to law beyond the state. As such, the Article argues that global innovation law is a new field that encapsulates the dynamics of law making and regulatory governance in how law operates in a transglobal environment. With the rapid changes in law and regulation to meet the demands of the global economy--the interaction of law and these changes at the domestic …

Building Integrated Photovoltaics: Barriers And Drivers In The United Arab Emirates, Daniel Efurosibina Attoye

Dissertations

Buildings consume about 40% of the total annual energy produced globally; however, under the extreme hot climate of the United Arab Emirates (UAE) this reaches almost 80%. From an architectural perspective, this study focuses on Building Integrated Photovoltaics (BIPV) as a multi-functional, innovative solar technology that provides on-site renewable energy. Researchers affirm that BIPV has the potential to convert the building from a consumer of energy, to a producer of renewable energy while advancing net-zero targets, and maintaining building aesthetics, functionality, and structural stability. Along with other technical and economic benefits, BIPV can also contribute towards advancing the global energy …

Pinduoduo: Empowering Farmers With An E-Commerce Platform, Hao Liang, Sin Mei Cheah

Research Collection Lee Kong Chian School Of Business

A case study on how Pinduoduo's dedicated portal has helped farmers during the Covid-19 outbreak.

Features And Trends Of Development Of Industrial Complex In The Tashkent Region, Nilufar Batirova

The Light of Islam

The aim of the article is the theoretical justifcation and development of the organizational and economic mechanism for the formation and development of a regional intentional complex, where innovative components dominate. It should be noted that in recent years in the region there have been trends in the deepening of the newest forms of relations and interconnections based on the expansion of inter-sectoral and sectoral integration of industrial enterprises, the progress of the formation of forms of regional industrial systems is traced, prerequisites are created for the emergence of new forms of integrated cooperation of the subjects of the innovation …

The Nciter Newsletter: October 2020, National Counterterrorism Innovation, Technology, And Education Center

Newsletters

NCITE (National Counterterrorism Innovation, Technology, and Education) is the Department of Homeland Security's center of excellence for terrorism prevention and counterterrorism research. They are a federally funded academic consortium based in Omaha, Nebraska. Their newsletters covers the current news, activities, and updates of the center and the latest in counterterrorism research. NCITEr newsletter covers specifically center updates.

Implementing 21st Century Learning And Innovation Skills In Classrooms, Amber Soderlund

Master's Theses & Capstone Projects

This literature review depicts strategies educators can implement to facilitate 21st century learning and innovation skills in classrooms: collaboration, communication, creativity, and critical thinking. One challenge educators currently face with implementing these skills in the classroom is being required to move to online learning or other learning formats as safety and health remain a top priority during the pandemic. This has caused teachers to reinvent the way they teach their students to communicate, work with one another, and display critical thinking and creativity skills. Many educators are reinventing teaching in schools without an increase in resources and guidance from the …

Adapting To Provide Innovative In-Person Extension Programming During A Pandemic, Brad Stokes, Elizabeth Lynn, Tiffany Belt

The Journal of Extension

The success of Extension programming is often predicated on in-person events, and numerous Extension programs are preplanned and scheduled well in advance of the anticipated programming date. In-person events help foster community, collaboration, and the human connection within our society. During the COVID-19 pandemic, it is critical for Extension to be adaptive and innovative and react proactively to worldwide, nationwide, and local authorities' and health professionals' recommendations to protect clientele, staff, and volunteers. Extension educators can tailor in-person programs to align with health professionals' recommendations by using creative, innovative, and adaptive measures. We describe two such programs.

Distorted Drug Patents, Erika Lietzan

Faculty Publications

Drug patents are distorted. Unlike most other inventors, drug inventors must complete years of testing to the government’s specifications and seek government approval to commercialize their inventions. All the while, the patent term runs. When a drug inventor finally launches a medicine that embodies the invention, only a fraction of the patent life remains. And yet, conventional wisdom holds — and empirical studies show — that patent life is essential to innovation in the pharmaceutical industry, perhaps more so than any other inventive industry. Congress tried to do something about this in 1984, authorizing the Patent and Trademark Office to …

Remote Hiring Innovation During The Covid-19 Pandemic, Melanie D. Jewkes, Jonathan J. Swinton, Shannon Cromwell, David G. Schramm, Naomi Brower

Human Development and Family Studies Faculty Publications

Extension's in-person hiring processes have been complicated in 2020 by the COVID-19 pandemic. To prevent delays in hiring for three vacant county faculty positions, our search committee conducted remote interviews using a variety of innovative techniques, such as a live "we're hiring" webinar, an icebreaker session, and live and recorded candidate presentations. The results of our innovative efforts included a larger pool of applicants, relaxed web-based video interviews, and savings in time and expenses. These strategies could be considered as new and effective approaches and practices to hiring and interviewing in Extension as the pandemic continues and into the future.

Unplanned Obsolescence: Interpreting The Automatic Telephone Dialing System After The Smartphone Epoch, Walter Allison

Michigan Law Review

Technology regulations succeed or fail based upon their ability to regulate an idea. Constant innovation forces legislators to draft statutes aimed at prohibiting the idea of a device, rather than a specific device itself, because new devices with new capacities emerge every day. The Telephone Consumer Protection Act (TCPA) is a federal statute that imposes liability based on the idea of an automatic telephone dialing system (ATDS). But the statute’s definition of the device is ambiguous. The FCC struggles to coherently apply the definition to new technologies, and courts interpret the definition inconsistently. Federal circuit courts have split over these …

Global Cities And Socioeconomic Inequality: A Pathways Inquiry, Herman Boschken

Faculty Publications, School of Management

Inequality in metropolitan areas is part of a paradoxical triangle of competing motives over resources allocation. Chief among inequality/equity rivals is the penchant for urban economic development, but in recent decades, ecological sustainability has also become increasingly important in this triangle. To understand inequality in global cities in such a context, one must recognize the intensity of economic development motives for those particular metropolitan areas seeking to maintain worldwide centrality, connectivity and command over the forces of globalization. As a comparative analysis of 53 large U.S. metropolitan areas, this paper examines the apparatus of a global city in response to …

Innovation, Corruption, And Economic Growth In Emerging Asia, Aurolipsa Das, Devi Prasad Dash, Narayan Sethi

Bulletin of Monetary Economics and Banking

In this paper, we investigate the impact of innovation and corruption on economic growth for 13 emerging Asian economies over the period of 2009 to 2018. Using global innovation and corruption indices, we show that innovation has no significant impact on growth. In contrast, corruption slows down growth in the region. Our results indicate that innovation in the region is not robust enough to attract growth and that corruption is the major hindrance to growth.

Innovation In A Legal Vacuum: The Uncertain Legal Landscape For Shared Micro-Mobility, David Pimentel, Michael B. Lowry, Timothy W. Koglin, Ronald W. Pimentel

Journal of Law and Mobility

The last few years have seen an explosion in the number and size shared micro-mobility systems (“SMMS”) across the United States. Some of these systems have seen extraordinary success and the potential benefit of these systems to communities is considerable. However, SMMS have repeatedly ran into legal barriers that either prevent their implementation entirely, confuse and dissuade potential users, or otherwise limit SMMS’s potential positive impact.

This paper reflects a detailed study of state laws relating to SMMS and the platforms commonly used in these systems. The study uncovered many inconsistencies with micro-mobility laws across the country. Currently, many states …

The Importance Of Innovation And Entrepreneurship In China’S Social Transformation, Guo Jun Shen

Dissertations and Theses Collection (Open Access)

As world’s second largest economy, China has seen tremendous changes since its 1978 “open door and reform” policy. Different reformations in form of policies were planned and rolled out to release the potential of productivity. At the same time, social development also seen a huge progress. How the reformation been transformed to social development and in what degree? This is the question was answered in this dissertation. I studied four major reformations covering: State owned Enterprises (SoE), land, financial liberalization, and science and technology, and their impacts on the social development. At macro level, I identified mediation effects of entrepreneurship …

Peer-To-Peer Consumption In 3d Printing Design, Weizhi Chen

Dissertations

Three-dimensional printing or additive manufacturing is a new element in new product development that emphasizes on digitalization and innovation. However, due to its new emergence, existing research has rarely explored its mechanism and benefits especially in marketing, new product development and innovation. This research addresses the mechanism of 3D printing under collaborative consumption in the age of personal fabrication. The primary focus of this research lies at the intersection of marketing, 3D printing in collaborative consumption, and data science. Online peer-to-peer 3D printing sharing platform myminifactory.com is utilized as primary study context. In this research, two types of product design …

Health Design Thinking: An Innovative Approach In Public Health To Defining Problems And Finding Solutions, Sylvie Abookire, Colin Plover, Phd, Rosemary Frasso Phd, Msc, Cph, Bon Ku

College of Population Health Faculty Papers

No abstract provided.