Digital Commons Network^™

The Analysis Of Customer Relationship Management (Crm) In Vietnam National Shipping Lines (Vinalines), Vu Thi Thuan

World Maritime University Dissertations

No abstract provided.

A Case Study Of Automotive Technology Instructors' Experiences And Perceptions Of Curriculum Change In The Louisiana Technical College, John Robert Martin

LSU New Orleans Theses and Dissertations

The landscape of postsecondary education is changing in a variety of ways that present challenges and opportunities to educators, policymakers, and other stakeholders of higher education. One of the most significant areas of postsecondary educational change is in the community and technical college setting. The missions of both these institutional settings have changed to meet new technological demands, global economic competition, and societal issues. A consequence of mission change has been significant changes in the manner that instruction of technical education is conducted at these institutions. This case study explores automotive technology instructors' experiences and perceptions of changes in their …

Council For Research Report On The Uri Center For Personal Finance Education, University Of Rhode Island Faculty Senate

Faculty Senate Committee Reports and Appendices

No abstract provided.

The "Liability Of Newness" And Small Firm Access To Debt Capital: Is There A Link?, Susan Coleman

The Journal of Entrepreneurial Finance

Literature pertaining to the “liability of newness” contends that newer firms face particular difficulties and a greater risk of failure. This article seeks to determine if “newness” is also a disadvantage in the acquisition of debt capital. Results indicate that newer firms were significantly less likely to have lines of credit and were also significantly more likely to have been turned down for their most recent loan. Even when we control for length of relationship with the primary financial services provider, personal guarantees, and collateral, younger firms were still more likely to be turned down for loans. Small firms are …

Glass Ceiling Employment And Racial Discrimination In Hiring For The Head Coaching Position In The National Football League, Erin Scanga

Seton Hall Journal of Sports and Entertainment Law

No abstract provided.

Corporate Change And Integration As A Result Of A Merger : An Analysis Of Organizational Culture Within A Large Full-Service Law Firm., Ilker Huseyin Onen

Electronic Theses and Dissertations

Previous research on organizational mergers has found that such a business activity bears an effect upon the structural and cultural foundations of organizations. Whether combining intellectual resources or capital, mergers combine workforces that have operated within every unique historical settings. This research focused on a merger between two law firms and the subsequent acquisition of an additional firm. Interviews with a random stratified sample of employees were conducted to gain insight on the cultural aspects of workforce integration. Througout the research, culture and structure were used as interrelated aspects when addressing the merger. The main result of the research revealed …

Cultural-Competency Training For School-Based Mental Health Service Providers, Natasha Lian Smith

All-Inclusive List of Electronic Theses and Dissertations

Literature on cultural competence has primarily developed in the fields of counseling psychology and counselor education. The field of school psychology has responded to the increased focus of cultural competency by providing recommended skills needed to provide psychological services in schools to diverse individuals and groups. Currently, research in effective cultural competency training has primarily focused on graduate training programs. This study extends the literature on cultural competency training by developing a training model that is appropriate for professionals who are already working in the field. This study first evaluated the impact of a needs assessment on the preparation of …

Evolution Of Leadership Theories, Ann M. Maslanka

Masters Theses

Evolution of Leadership Theories is a comprehensive study of leadership trends over the years, and in various contexts and theoretical foundations. This study presents the history of dominant leadership theories and research, beginning with the Great man thesis and Trait theory, to the Transformational and Transactional leadership styles to various leadership characteristics. This thesis also offers an example of how a current health care organization utilizes leadership knowledge through an employee satisfaction survey. The researcher took questions from an employee satisfaction survey that directly related to leadership and analyzed how questions as such are beneficial for improving employee job satisfaction. …

Commitment And Cognitive Reinforcement In Workplace Values-Oriented Ethics Programs, Robert M. Krug

Student Scholarship

Organizations requiring their employees to maintain consistent standards of ethical behavior have need of a means of disseminating the required standards throughout the organization. The use of selected workplace programs\, such as workplace ethics programs\, has been found to fulfill that requirement. The creation of certain types of workplace ethics programs requires the establishment of employee commitment to those programs\, as well as a means of reinforcing that commitment. This paper provides a preliminary conceptual framework for identifying and studying those elements that aid in the long-term sustainability of workplace ethics programs. Two related theories\, work commitment theory and innovation …

Management Style, Organizational Climate, And Organizational Performance In A Public Mental Health Agency: An Integral Model, Pamela Sue Meserve Erbisch

Dissertations

No abstract provided.

A Case Study Of Unlv Students Enrollment And Financial Services: The Trend To Blend Key Student Services Into A One-Stop Shop, Christina F. Twelves

UNLV Theses, Dissertations, Professional Papers, and Capstones

No abstract provided.

The Graduate Dean As Guardian Of Standards And Academic Excellence, Cynthia H. Shabb

Theses and Dissertations

The purpose of this study was to understand the role of the graduate dean at selected American Universities. The primaiy method of investigating the role of the graduate dean was grounded theory. The sample for this study was composed of the graduate dean at the University of North Dakota (UND) and nine institutions identified by the North Dakota University System as UND’s peers including Southern Illinois University—Carbondale, State University of New York at Buffalo, University of Louisville, University of Missouri—Kansas City, University of Nevada—Reno, University of South Carolina, Wright State University, Ohio University, and West Virginia University. The data analysis …

Practices Of Small Learning Communities In Selected Minnesota School Districts, Mary Joanne Schmid

Theses and Dissertations

The purpose of this study is to provide educators with information on the characteristics and practices of small learning communities in elementary schools. A small learning community is a small unit of learners and educators who are members of a larger group of learners. The small learning community operates as a separate entity from the larger whole. For the purpose of this study, a small learning community is defined as an individualized learning unit within a larger school setting housing 400 or fewer students.

The qualitative study examined data collected by the researcher in fall 2003. During an internship with …

Health Alert: Underreported Medical Errors, Anna H. Gibson

Student Scholarship

Patient medical errors cause thousands of individual injuries and deaths each year. Avoidable medical errors occur every day, thus creating serious concern as to the safety, ethical and legal implications in healthcare delivery. A literature review of scholarly work indicates medical errors are underreported both at the institutional level and on the individual level. This paper attempts to explain why medical errors are underreported. It considers reporting practices from other industries that are applicable to the medical industry, the importance of reporting medical errors along with those incidents that have the potential to improve patient safety and patient quality of …

Factors Impacting E-Government Development, Keng Siau, Y. Long

Research Collection School Of Computing and Information Systems

E-government is a way for governments to use new technologies such as the Internet to provide citizens with more convenient access to government information and services, to improve the quality of services, and to provide greater opportunities for citizens to participate in democratic institutions and processes. This research investigates factors impacting e-government development. Based on the growth theory and human capital theory from the economics literature, we hypothesize that information and computer technology, and human development are two factors impacting e-government development. The hypotheses were empirically tested using secondary data from the United Nations and the United Nations Development Programme. …

Building Research Across The Marketing-Psychology-Design Trilogy., Daniela Buchler, Philippa Ashton

DRS Biennial Conference Series

The paper seeks to find links between concepts and research methods in Marketing, Psychology and Design using product differentiation as the central theme of the investigation. It focuses on the possibilities of cross–paradigm research and shows linking differentiation and perception is both original and lacking: “although many writers seem to imply that differentiation is based on customer perceptions, the connection between the intentions of the firm, and the subsequent perceptions of the customer is not well explained” (McGovern, 1987:5). Design in this context is the ‘hub’ that, by giving meaning to products, links aspects of marketing and psychology. One study …

New Models For Design Management In The Textile Industry In Response To Direct Digital Textile Print Technology And Manufacture., Bruce Carnie

DRS Biennial Conference Series

This paper is based on initial research including a literature review of the management of digital printing processes and technology in the paper and textile industries. For the purposes of this paper I will use the scope of thought evolved from the Design Management Institute in Boston USA. Continuing research will be augmented by quantitative data analysis and comparative analysis of case studies and also research of the philosophical underpinning of these business ventures. This paper is an introduction to the argument for a systematic approach to the impact of direct digital printing processes and technology on textile design using …

Innovation Planning Toolkit., Vijay Kumar

DRS Biennial Conference Series

To maintain leadership position, companies need to be continuously proactive in exploring new opportunities for innovation. Focusing on core offerings, customer support, and relationship management is a safe way to sustain business and maintain continued revenue flows. But complacency with the successes of core offerings and eagerness to serve the core customer base frequently leads to inaction in the search for new opportunities. Companies deliberately need to be in an active sensing mode during which new opportunities are continuously sought. An active innovation culture needs to evolve within organizations. This should be predominantly characterized by continuous exploration and search for …

The View Of One University From Three Lenses, Beverly A. Davis, Lia Richards-Palmiter, Lloyd L. Lyter

Different Perspectives on Majority Rules: 9th Annual Conference (2004)

The presenters use their PWI University's Diversity Plan as the focus to present their individual perspectives on today and their (hopefully) shared vision for the future. An African American female junior faculty member, an African American female Ph.D. student, and a European American male tenured professor compare perspectives and visions.

Hello, My Race Is_______________________ : Supporting The Identity Of Biracial College Students , Natasha H. Chapman

Different Perspectives on Majority Rules: 9th Annual Conference (2004)

An entire generation of biracial individuals is coming of age suggesting that colleges and universities will experience an increase in their multiracial student body. Student affairs professionals are faced with the challenge of addressing the needs of this emerging student group. This presentation will describe this diverse population and educate student affairs professionals on their unique developmental views.

The Bg News November 2, 2004, Bowling Green State University

BG News (Student Newspaper)

The BGSU campus student newspaper. November 2, 2004. Volume 95-Issue 50.

Career System Practices: A Pallative Or Strategic Approach To Managerial Internal Labor Market Choices?, Schalon Harrison Newton

Student Scholarship

With departments of human resource (HR) struggling over the past ten years to establish an equal strategic role with operating managers and other functional specialties, there is ongoing debate regarding the strategic alignment and practical impact of human resource management (HRM) practices. A manageable domain for studying the impact of HR in supporting organization strategy is that of formal career system (CS) programs. Investments in CS programs are made with the expectation that there will be a return in the form of internally developed and strategically deployed managerial talent. However, do these systems actually influence internal labor market decisions, such …

Book Reviews, Parameters Editors

The US Army War College Quarterly: Parameters

No abstract provided.

Career System Practices: A Pallative Or Strategic Approach To Managerial Internal Labor Market Choices?, Schalon Harrison Newton

Student Scholarship

With departments of human resource (HR) struggling over the past ten years to establish an equal strategic role with operating managers and other functional specialties, there is ongoing debate regarding the strategic alignment and practical impact of human resource management (HRM) practices. A manageable domain for studying the impact of HR in supporting organization strategy is that of formal career system (CS) programs. Investments in CS programs are made with the expectation that there will be a return in the form of internally developed and strategically deployed managerial talent. However, do these systems actually influence internal labor market decisions, such …

Community Coalitions: Understanding Volunteer Dynamics In A Complex System, Carmen Simmons

Student Scholarship

In recent years, volunteers and practitioners alike have been drawn to creating and participating in various types of alliances and coalitions as a way to address and solve complex community problems. Community coalitions, in particular, have brought together diverse volunteers and agencies committed to specific community change. In many cases these community coalitions have been highly successful. However, just as often, they have failed to reach their goals and produced messy, unpredictable, and disappointing results. Community coalitions are complex systems populated with volunteers and professionals and their networks. They move these shadow systems forward in unpredictable and sometimes counterproductive ways …

The Wage Effects Of Schooling Under Socialism And In Transition: Evidence From Romania, 1950-2000, Daniela Andrén, John S. Earle, Dana Sapatoru

Upjohn Institute Working Papers

We estimate the impact of schooling on monthly earnings from 1950 to 2000 in Romania. Nearly constant at about 3-4 percent during the socialist period, the coefficient on schooling in a conventional earnings regression rises steadily during the 1990s, reaching 8.5 percent by 2000. Our analysis finds little evidence for either the standard explanations of such an increase in the West (labor supply movements, product demand shifts, technical change) or the transition-specific accounts sometimes offered (wage liberalization, border opening, increased quality of education). But we find some support for institutional and organizational explanations, particularly the high productivity of education in …

Access To Quality Care: Links Between Evidence, Nursing Language, And Informatics, Beth Ann Swan Phd, Crnp, Norma M. Lang Phd, Rn, Faan, Frcn, Anne M. Mcginley Phd, Crnp

College of Nursing Faculty Papers & Presentations

Despite evidence on nursing’s contribution to the quality of care, much of what nurses “do” remains essentially invisible.

It is vital to recognize the need for a paradigm shift in nursing that utilizes new informatics tools required for optimum use of evidence related to the delivery of quality nursing care.

Embedding nursing language within informatics structures is essential to make the work of nurses visible, and articulate evidence about the quality and value of nursing in the care of patients, groups, and populations.

The Changing Political Economy Of Party Membership, Riccardo Pelizzo

Research Collection School of Social Sciences

Although few scholars would dispute from an empirical point of view the fact that parties change their electoral strategies, ideological stances and organizational structures over time, there is not much agreement on how these changes, above all party organizational change, have to be understood from a theoretical point of view. This is especially true with regard to the transformations that party organizations have undergone from the early 1970s on. In fact, although party organizational changes in the past three decades have generally been considered to be signs of the so called party crisis, the agreement on this analytical perspective is …

The Rise And Decline Of Structural Remedies, Russell L. Weaver

San Diego Law Review

One of the most significant remedial developments during the twentieth century was the rise and (partial) decline of the structural injunction in which courts, usually federal courts, restructure or reshape legislative or administrative agencies such as schools or prisons. Structural remedies appear to be inconsistent with the judicial function conceptually. Despite this concern, federal courts have entered structural relief in an extraordinary array of cases that have dramatically reshaped society. This Article examines the structural remedy and offers some reflections on its appropriate use.

The Support Gap: New Teachers' Early Experiences In High-Income And Low-Income Schools, Susan Moore Johnson, Susan M. Kardos, David Kauffman, Edward Liu, Morgaen L. Donaldson

Education Policy Analysis Archives (EPAA)

In this article, the authors consider three sources of support for new teachers—hiring practices, relationships with colleagues, and curriculum—all found in earlier research to influence new teachers’ satisfaction with their work, their sense of success with students, and their eventual retention in their job. ...