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A Correlational Study Of The Extrinsic Variables That Influence Job Satisfaction In Social Services Workers, Delores B. Cauthen

Walden Dissertations and Doctoral Studies

This correlational study examined the job satisfaction of seventy eight social service workers in a small unit of a large bureaucratic agency of the Department of Social Services. Extrinsic factors (education, job level, and organizational tenure) were correlated with job satisfaction. Job satisfaction was measured by the Minnesota Satisfaction Questionnaire. The results yielded three scores: intrinsic, extrinsic, and general satisfaction. Pearson's and Spearman's correlations were used. Intrinsic and extrinsic satisfaction were found to be moderately correlated (r=.40). Although the employees' intrinsic and extrinsic percentile rankings were low, the general satisfaction ranking was in the average range.

Education, organizational tenure, and …